Worried about Membership.

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Aurora the Swift's picture
Aurora the Swift
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Joined: 06/06/2014

I have been wanting to upgrade my membership from the three month package to the six month package. I sent an email to support@schoolofdragons.com, however I have not recieved a reply saying if anything had been changed. Today, I logged into the game and went into the shop. I noticed this button above my viking:

I clicked it, and it took me to buy the membership. I bought the six month package, and recieved an email saying that I was now an official member. Since I was already an official member, this got me worried and now I fear I am making two payments towards the game, one for a three month membership and one for a six month membership. I have recieved 500 gems for buying the six month membership, and now I also have two Boulder Class stables and I haven't bought one of them. Do you get the Boulder Class stables from being a member, and if I have two, would that mean I have two active membership plans on one account? Wouldn't the six month package I have just bought over-ride the three month package? If not, how could I cancel the three month package?

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Rae Didgeridoo's picture
Rae Didgeridoo
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Joined: 06/28/2014
I'm pretty sure you cancel a

I'm pretty sure you cancel a membership through contacting customer support via email or telephone, so perhaps you could ask if both are active that way? Hope everything fixes out for you soon!

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Viking Name: Rae Didgeridoo

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Aurora the Swift's picture
Aurora the Swift
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Supreme Viking Champion
Joined: 06/06/2014
Yeah.

I have sent an email, but I'm not sure if I will get a reply telling me what is going on.

Rae Didgeridoo's picture
Rae Didgeridoo
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Joined: 06/28/2014
I'd give it a few days for an

I'd give it a few days for an answer and if they don't reply, send another or call them. I'd imagine they're quite busy with all the glitches and upset players, so it may take awhile to get an answer or even get your issue solved.

Aurora the Swift's picture
Aurora the Swift
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Joined: 06/06/2014
Call.

I would have called them, but it would be too difficult for me since I live in Australia.

Rae Didgeridoo's picture
Rae Didgeridoo
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Joined: 06/28/2014
Ah, I see your point xD. I'd

Ah, I see your point xD. I'd stick to emailing them then.

Aurora the Swift's picture
Aurora the Swift
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Supreme Viking Champion
Joined: 06/06/2014
Toothless

I just recieved Toothless, and from the six month membership I believe.