Wont get gems

1 reply [Last post]
sandsmile's picture
sandsmile
Offline
Jarl
Joined: 12/03/2016

I wanted to get gems to buy a new stable i paid the amount  it said purchase failed but it still took my money. And every time i go back into the game it says purchase pending purchase failed i emailed admin an they said they had fixed it when it was not fixed.

__________________

Sandsmile

Brynjolf's picture
Brynjolf
Offline
Forum Admin
Joined: 08/29/2013
Hello.

Hello! So sorry to hear this. The purchase failed message appeared when you were trying to purchased gems, correct? And the money was removed from your account. Is this correct? Could you please provide me your username and viking name. Thank you.