"Where is Dragon Island?" Quest Glitch: Hiccup's map won't load...

18 replies [Last post]
ManahArkaina's picture
Supreme Viking Champion
Joined: 11/24/2015

Okay so everything with the expansion was going well so far until I ran into this problem on the "Where is Dragon Island" quest. I click on the map in my backpack just as I'm asked, but when I do there's no picture of the map. All I get a pretty much blank pop up and gears that rotate forever; the actual picture of the map never shows up and with the loading gears stuck in never-ending rotation, I can't even 'X' out of this map as soon as I've opened it; I'm forced to ALT + F4 out of the game and start it back up. Regardless of how many times I've restarted the game and on other versions of the game (Steam and Downloaded version), I just can't get past this point. 
Has anyone else run into this problem? and if so, did you find a way to fix it..? Please notice this problem, mods/devs, I was really looking forward to completing this expansion...@_@

Computer: HP ProBook 6550b
Operating system: Windows 10
Using Steam Version/Downloaded Version.


SOD Name: Manah Arkaina

Age: 23
Status: Married
Occupation: Artist/Model/Cosplayer

Until I can get some proper screenshots of my lovelies from SOD, I'll share some of my other pretties!..X3

The beauties you see below are just a few of my shining gems from my Flight Rising account; Meet Gryph, Dante, Naiko, Inori, Accord, Daemon, Slade, And Weiss:

The answer to your question is "Yes." ~ The pics below are indeed the girl behind ManahArkaina! X3

Top 10 Fav. Animes: Guilty Crown, Hellsing Ultimate, Kill la Kill, Gate: Jietai Kare no Chi nite, Kaku Tatakeri, Akam ga Kill!, Assassination Classroom, One Piece, Black Rock Shooter, Elfen Lied, Date A Live

Favorite Games/Series: Drakengard 1-3, DMC: Devil May Cry, Tekken, Legend of Spyro, Vampire: the Masquerade - Bloodlines, Hyrule Warriors, FFXIV, Monster Hunter, Pokemon (DS and cards)
Top 10 Bands/Musicians: The Birthday Massacre, The Crüxshadows, Skillet, Oomph!, Blutengel, Black Veil Brides, Epica, Combichrist, Within Temptation, Hollywood Undead +1 Bonus - Marilyn Manson 
Warning: Gif. Flood Ahead!!

ManahArkaina's picture
Supreme Viking Champion
Joined: 11/24/2015
The Problem worsens...

Okay, so apparently if I leave it trying to load for too long, the whole game crashes/stops responding all together. Should I also mention this problem in the Technical support forum too or...? ._.

Night Riderx's picture
Night Riderx
Wilderness Explorer
Joined: 09/19/2015
Me too

I experienced the exact same problem too just now. It never stops loading, i really hope they fix this soon..


Welcome to my signature

Night Riderx's picture
Night Riderx
Wilderness Explorer
Joined: 09/19/2015
Me too

and the game keeps crashing aswell

Viking Warrior
Joined: 06/23/2014
Same thing here

In the same boat.


♦ Angel of Destiny 

Golden Rod Dark Orange

Divinity - Deadly Nadder

Destiny - Thunderdrum

Toothless - Nightfury

Sparkler - Skrill

Tempest - Scauldron

Trouble - Rumblehorn

Glimmare - Flightmare

Smokey - Smothering Smokebreath 

Spiral - Typhoomerang

Skully - Bonenapper

Wild Blaze - Moldruffle

Icy - Shivertooth

ZippyZap - Shockjaw

Cloudcrusher - Stormcutter

Roxie - Gronckle

Smokewhip - Singetail

Lavana - Eruptodon

Armora - Armorwing

Dirtnap - Mudraker

Tie Dye - Tide Glider

Dropcut - Raincutter

Whispy - Whispering Death

Copper - Razorwhip

Firedrop - Sliquifier

Devlin - Devilish Dervish


♦ Crystalzia ♦

Indigo Purple

Striker - Skrill

Toothless - Nightfury

Smog & Spark - Hideous Zippleback

Foggy - Smothering Smokebreath

Sandstorm - Sand Wraith

Candy Corpse -  Sweet Death

Tymera - Typhoomerang

Amethyst - Gronckle

Sliqfire - Sliquifier

Scuttle - Scuttleclaw

Armorette - Armorwing

Snaggletooth - Snafflefang

Sparklash - Singetail

Flaremare - Flightmare

Iklebog - Prickleboggle

Hush - Whispering Death

Mudzilla - Mudraker

DeLynaer - Deadly Nadder

Aquaburn - Scauldron

GeoVein - Eruptodon

Violencia - Devilish Dervish



♦ Sunetta ♦

Fire Brick ♦ Lime ♦ Orange

Wild Fire - Monstrous Nightmare

Sparky - Skrill

Tumble - Rumblehorn

Sunfier - Sliquifier

Sundrop - Raincutter

Grobble - Hobblegrunt

SunSnaffle - Snafflefang

Grand Gigi - Grapple Grounder

Phogy Tomera - Typhoomerang

SunTide - Tide Glider

Biohazard - Prickleboggle

Sun Spike - Deadly Nadder

Sunstone - Whispering Death

Sherbet - Groncicle

Solar Eclipse - Singetail

Meteor - Eruptodon

Sun Metal - Armorwing

SunDevil - Devilish Dervish

Sun Song - Deathsong

? - Razorwhip


♦ Lucky Ladybug ♦

Red ♦ Black

Hugs & Kisses - Hideous Zippleback

Toothless - Nightfury

Crimson Rain - Raincutter

Ladyfier - Sliquifier

Boiler Bug - Scauldron

Prickle Bug - Prickleboggle

Shiver Bug - Shivertooth

Silent Grave - Whispering Death

Wraithbug - Snow Wraith

Flightbug - Flightmare

Smokebug - Smothering Smokebreath

LuckyDevil - DevilishDervish

? - Shockjaw


♦ Destiny Divine ♦

Cerulean - #0099FF #66FFCC - Mint

Glimmer - Skrill

Bubbles - Scauldron

Frostbiter - Whispering Death

Glowmare - Flightmare

Glacier - Gronkle

Metallia - Armorwing

Frostina - Groncicle

Torchtail - Singetail

Lavalanche - Eruptodon

DeDe - Devilish Dervish


♦ Queen Bea ♦

Gold ♦ Black

Stinger - Skrill

Mudbug - Mudraker

Bumblehorn - Rumblehorn

SwarmShock - Shockjaw

Honeycomb - Raincutter

BeeStinger - Speed Stinger

Bumble Boggle - Prickleboggle

Honey Drum - Thunderdrum

Killer Queen - Deadly Nadder

Beecicle - Croncicle

Stingtail - Singetail


♦ Clover oConnor ♦

Kelly #339900 ♦ Dark Green

Lucky - Gronckle



ManahArkaina's picture
Supreme Viking Champion
Joined: 11/24/2015

At least I'm not the only one encountering this problem...The more common the issue, the better the odds of it being acknowledged sooner..@_@

PatwickPanda's picture
Joined: 06/01/2016

I have gone to dragon island but after I left for an event I couldn't go back to the island been happening for 3 days now



ManahArkaina's picture
Supreme Viking Champion
Joined: 11/24/2015
If you're having a different problem...

If you're having a different problem, make a seperate thread about it so long as someone else hasn't already made one. This thread was made to bring attention to the issue regarding Hiccup's map and the result of the game crashing when trying to open it, not the issue accessing Dragon Island...

PatwickPanda's picture
Joined: 06/01/2016
Already did

Already did it and I don't know how no one has replied maybe I'm the only one experiencing this problem XD

ManahArkaina's picture
Supreme Viking Champion
Joined: 11/24/2015

I find that highly unlikely...It's just a matter of how cryptic, or specific you are with your title. It also takes time because while not everyone may have the same problem, the minority that are have to come accross the thread first and those people may not have seen it yet; hense why the possible lack of responses. There's also the odd chance someone may have already made a thread about this issue that you didn't see and other people with the same problem arleady posted there...*shrug*

InfiniteGuy's picture
Wilderness Explorer
Joined: 05/01/2016
Same Problem, Same Gameplay

  I too have the same issue, but it's not just the map and gear thing I am dealing with, every time I log in and click the map, my game disappears but my taskbar shows it's still open even when I try to open the window up.


  But don't worry, I given Brynjolf (AKA Admin) a PRIVATE MESSGAGE referring to this and he said that it is getting fixed by the SoD Team. Hopefully it gets fixed soon before the end of this week. I was really excited to get the Europtodon dragon through a mission. 


  Soon this will be all gone and you can continue you and your dragon's adventure.

Just be patient and do something productive like farming, fishing, or training in the Training Grounds. Cause lots of us players ran into this issue like we did.


  Good luck and see you around :)


InfiniteGuPortalKyodai | 


School of Dragons

ManahArkaina's picture
Supreme Viking Champion
Joined: 11/24/2015
Many Thanks...

Thank you for taking the liberty of messaging Brynojlf about this problem; the fact that he got back to you so soon about this problem is very promising so I hope the best for results soon. I too am really looking forward to when this is fixed because I FINALLY figured out what I'm gunna name my Eruptodon; Vesuvius!...^^

MonkeyWolFox's picture
Wilderness Explorer
Joined: 03/14/2016

same its annoying... i tried a million times hopefully this gets fixed soon... im gonna keep trying anyway...


( i really dont know what i wrote it's been awhile since i played)


i love typhoomerangs <3




                          i need to find forever lasting links for my siganture pics, i'll be on that soon.... ok maybe not so soon...




















                 (not all about dragons)


my dragons of 11/13/2016

 some dates below are probably  a day ahead/behind..


  sq: stable quests. "quest" =    given quests/ school quest or whatever.

 -- - - - - - -- -  --  -- - - - - - - - - - -- - - - - - -- - - - -- - - - - --- - -- - --- - - -- - - - - - -- - - - - - - - -- - - - ---- - -- - - - - -

titan deadlynadder= iyerwalk

nickname: walk

activity:  sq

 personality:  protective

color: yellow and blue

gender: female

where from: first dragon on account 2/28/2015

favorite: being with spikey, flying, stunt

fear: whispering death holes

food: eggs

bff: spikey, me


whispering death = spikey

where from: quest 3/11/2015

activity: active/travel

 personality: playful

 color: black and yellow + paint

gender: male

favorite:  being underground, being with   iyerwalk

fear: hieghts

bff: iyerwalk, me


skrill = shockay

where from: mystery egg 3/10/2016

activity: racing

personality: confident

color: green,blue, and yellow

gender: male

favorite: flying fast,  storms,  stunt

fear: being near water,

bff:  windlfy


screaming death= screamer

where from: mystery egg 3/10/2016

 activity: sq

personality:  secretive

color:  light green

gender: male

favorite:  making holes, sand

fear: drowning

bff: spike and spark


snaffle fang= fangey

nickname: fang

where from: mystery egg 3/11/2016

activity:  sq

personality: fun

color:  green and blue

gender: male

favorite:  crushing stuff, building, nice rest

fear:  unkown

bff: boomoe, grillo


changewing= camou

where from: mystery egg 3/11/2016

activity: racing

personality: secretive

color: dark green

gender: male

favorite: water, swimming,  sneeking

fear: drowning

bff: phooma, me


gronkle= grillo

where from: mystery egg 3/ 19/2016

 activity:  sq

personality: tough

color: green,blue,yellow

gender: male

favorite: rocks, crushing stuff

fear: hieghts

bff:  fangey,  boomoe


 razor whip= windfly

nickname:  wind

where from: bought full price 3/20/2016

activity: racing

personality:   trouble

color: dark green

gender: female

favorite: spining stuff,  ignoreing you, flying, stunts

fear: work

bff: shockay


typhoomerang = phooma

where from: bought full price 3/21/2016

activity: racing,  quests, traveling

personality: fun

color: light green and yellow

gender: female

favorite: flying stunts,  being funny, eels, exploring

fear: unkown

food: eels

bff: camou, me

boneknapper= trick

 nickname ( full name): treater trick

where from: appeared in inventory?/ forgotton  mystery egg chest 3/21/2016

activity:  active, traveling

personality: mysterious,

color: white and green

gender: male

favorite: exploring,

fear: unkown

bff: metalwings


deathsong=  songstorm

nickname: singer

where from: exspansion 4/01/2016

 activity: unkown

personality: friendly, trouble

color: yellow, green,

gender: female

favorite: eels,  messing around, being funny,

fear: being ignored

bff: butterfly


deathsong=  butterfly

nickname: butter

 where from: glitched 4/03/2016

activity: sq

personality: helpful, proving,

color: yellow,orange, red

gender: female

 favorite: eels,  trying to be helpful

fear: being ignored

bff: songstorm


gronkcical= snowfreeze

nickname: freezer

where from: exspansion 4/ 02/2016

activity:  sq

personality: tough

color: blue, yellow, green,

gender: male

favorite:   snow,    rocks, 

fear: heat

bff/sister: freezesnow


gronkcical= freezesnow

nickname: snowy

where from: glitched 4/03/2016 spelling sorry ^

activity: sq

personality: tough

color: red, orange, yellow, blue 

gender: female

 favorite: snow,  

fear: heat

bff/brother:  snowfeeze


 thunderdrum= lightningbolt

 nickname: bolt/light

where from: mystery egg  4/03/2016

activity: sq

personality: protective

color: green, yellow, black

gender: male

favorite: water, swimming, noise

fear: unkown

bff: waterspout


develish dervish=  dervisheyes

nickname: dervy

where from: bought full price 4/10/2016

 activity: sq

personality: trouble

color: white

gender: male

favorite:  causing trouble, messing around

fear: getting caught, working too much

bff: silverspine


pickleboggle= silverspine

  nickname: silver

where from: bought on sale 4/10/2016

activity:  unkown

personality:  trouble, fun

color: green, yellow, white

gender: female

favorite: attention,   stunts

fear: crashing,  bigger dragons

bff: dervish eyes


zippleback= spike and spark

nickname:   s n s

where from: bought??? 4/12/2016

activity: unkown

personality: trouble

 color: green + paint

gender: male

favorite: causing trouble, barf and belch

fear: working

bff: screamer


armorwing= metalwings

nickname: metalhead

where from: exspansion 4/21/2016

activity:  unkown

personality:  shy

 color: yellow, blue, green, red

gender: male

 favorite: collecting metal

 fear: smoke breaths, (shokia)

bff: trick


scauldron=  waterspout

where from: sale 5/17/2016

 activity: unkown

personality:  shy, smart

 color: yellow,green

gender: female

favorite: swimming,  flowers,

fear: hieghts

food: flowers

bff: lightningbolt


sliguifier = glowzap

nickname: zapper

where from: sale 5/24/2016

activity: racing

 personality:  fun, playful, funny

color: yellow, green

gender: female

favorite: swimming,  water/air stunts

fear: unkown

bff: speed shocker


singetail= wingsprite

nickname: shinesprite

where from: exspansion 7/02/2016

activity:  quests, racing

 personality:   trouble, funny

color: white, green, red

gender: female

favorite: fire, heat,  stunts

fear: many humans

bff: shokia, me


eruptodom= boomoe

where from:exspansion 7/02/2016

 activity: sq

personality: tough

 color: green, red, black,

gender: male

favorite: heat,fire, rocks

 fear: water

bff: grillo, fangey


monstrous nightmare=  darknight

where from: full price bought 10/01/2016

activity: sq

personality: trouble

color: green

gender: male

favorite: heat,  messing around, stunts

fear: water

bff: spine berry


scuttleclaw= spine berry

nickname: berry

where from: mystery chest 10/17/2016

activity: unkown

personality:  sweet

 color: white

 gender: female

 favorite: berries, peace, fun

fear: war, big dragons

food: berries

bff: darknight


shockjaw = Speed Shocker

where from: mystery chest 10/20/2016

activity: racing

personality:  nice, fast,

color: green, pink, white

 gender: female

favorite:  shocking stuff, stunts

fear: unkown

bff: glowzap


smokia = smokebreath

where from sale 

activity: racing, traveling

personality: fun, trouble, very smart

color: green,white

gender: female

favorite: stunts, racing

fear: deep water, metalwings

bff:  wingsprite, me


halloween =  raincutter

where from: three dragon mystery chest 11/1/2016

color: orange and black

gender: male

personality:   trouble, funny, playful

favorite:  unkown

fear: unkown

bff: treat


treat: sweet death

where from: three dragon mystery chest  11/2/2016

color: orange and black

gender: male

personality:  sweet, friendly, lazy

favorite: peace,  sleeping, eating

fear: starving

bff:  halloween


boo the ghost: deathsong

where from: three dragon mystery chest 11/4/2016

color: white

gender: female

personality: evil

favorite: getting what she wants

fear: unknown

bff: unkown


rasco: typhoomerang

activity: unkown

where from: bought onsale

color: red,yellow

gender: male

personality: friendly,funny,playful

favorite: games, mild stunts

fear:  flying too high, swimming

bff: phooma


rumba: rumblehorn

actitivity: unkown

wherefrom:  mystery egg chest 11/13/2016

color: green,yellow

gender: male

personality: unkown

favorite: unkown

fear: unkown


- - -- - - - -- - -- -- -      --- -------------- ------------- --------------- -               -- - - - ---------------------- ------------ -               ~if you would like to read more about  my dragons scroll down~




extra dragon eggs:  (2)   razorwhips, (1) thunderdrums (1) screaming death   (1) monstrous nightmare










happy halloween!





i love typhoomerangs



i love singetails


i love deadynadders


i love deathsongs


i love toothless ( nightfurry)


i love changewings


i love whispering death


i love razorwhips


i love terrible terrors


i love zipplebacks




i love all dragons







  favorite animal = wolf.

  first SOD account made= 2014? dragon  nadder ( lost)..  second account made  ????  2 zipplebacks ( lost).  third account made   2015   first dragon  nadder ( account now)..... ( not activated   still saying   your account will be deleted in 0 days   for over a year lol ) .....

favorite dragon: typhoomerang. 2ed: deadly nadder

( im none member and never was member)

wanted dragons in game: terrible terror, speed stinger, night terror, flightmare, snap trapper

  yet in game wanted dragon:    the triple strike

 i made this signature for fun and partly cause i got bored hope ya like it ( wow this color font so sorry)

please don't mind any spelling or grammar mistakes                           font color: 00cc00

lot of this is just random....... lel




                         ~this is more about  my dragons~ (under constuction)


               MY DRAGONS CAN TALK!



boo the ghost: as my only evil dragon, my other dragons are scared of her she  is often alone "plotting" in her stable. she refuses to go on stable quests with other dragons and flies away from

me, like many others i had since she was a baby she never changed.

she is also often called boo, but she does not like that name.

-------------------                                    ----------------------------                  --------------                ------------------

My Typhoomerangs: as my favorite dragon since i saw torch in the cartoon, i made a ( horrible) paper typhoomerang  and named him rasco he was red and yellow. in the game i wanted a typhoomerang so finally  did the stable quest and got enough gems  to buy a typhoomerang egg. she was phooma  ( baby phooma is in my avatar here) i made a ( better) paper phooma and wrote stories about her and rasco, rasco was always a wild dragon who was phooma's friend then i wanted   to have rasco in the game too so when the eggs were on sale i finally got  both typhoomerangs. ~thanks for reading~


iyerwalk name: my first account made when the game was about pretty new   when you couldnt name dragons, the name it gave her looked like it said " iyerwalk" it said something like " IyRwlkh"  so i started calling her iyerwalk.


wingsprite name:  like all my dragons names are kinda random, i dont even drink sprite. but i named her this because i was thinking about  letsplay i watched years ago of mario sunshine after the star sprites ( this is random ofc)


waterspout name:  shes a scauldron and i saw a small waterspout at the beach the day i hatched her...


trick: treatertrick ( trick)  was the most mysterious dragon.  i'm not joking i don't remember getting his egg.it kinda just appear, ( ofc i dont hack or any of that dumb stuff) but  the egg appeared in my inventory and i hatched him  right after phooma. must of been a glitch of i forgot about his egg somehow? i dont know haha.


---------------------- ---------------------------------------------------------------------------------------------------

rumba: in my second ( forth technically) it gave me  a rumble horn and i named him rumba, then like a few days later i got a rumble horn from a mystery egg chest and named him rumba.....


smokia: -story time-

                                                                        ~smokia's story~

    metalwings was upset with me  for mentioning thinking about getting a smokebreath, he took me to  ship graveyard where there was a wild deathsong   metalwings paniced and dropped me than flew away. i used my flightsuit to land on a rock, right then i saw smoke, it was a  smokebreath caught in death song amber who had be attacked by  the deathsong i helped her but she was too afraid to fly. we were stuck on the rock for awhile than i  flew over to a shipreck with my flightsuit. after forever it seemed i made a  saddle for  the smokebreath ( in the meantime i named her  smokia).

  she tried to lift me it wasnt easy but she eventually did it. we tried to fly  away but the deathsong saw us,  though smokia  was unsteady   we faked out the deathsong without crashing. afterwards we  flew back to the school.

   "well" i said to smokia " i guess you should get going now". as she look away than back then said " yeah um  i should go to my home where i live  with my  uh family, um you can come with me   meet my family". i got on her back and said " sounds good take me  there then".  we flew all the way to mudraker island, " you live on mudraker island?" i said, smokia landed. " this is the right place, right?" i said while looking around. " um yup yup  i will show you to my cave  heh"


i followed her to the far side of the island where  then she stopped. " so where is your family", i said. smokia walked a few feet than  started crying. i asked her what was wrong, then she quickly turned around and grabbed me and took me to the top of the high rocks on the island. " nice few up here  eh" said shokia. " yeah uh very nice" i said, then  she frowned. " shokia? want me to leave you alone  i can call spikey to pi-," i tried to finish when  shokia  sighed loudly.   i jumped off the  rocks with my flightsuit, tried  not to look back. when i landed i shouted "SPIKEY SPIKE  KEY  MUDRAKER ISLAND SPIKEY   SPIK-eh"  shokia jumped on me and offerd to take me back to the school, i got on her back and we flew back to the school not saying a word, when we arrived  i got off and said " i can take that saddle off" smokia glared  as saying " NO, no uh i like it"

  i looked over then away then back over again  mumbling " do you have a family" smokia looked down  and started to cry " ye ye  ssssssss, NO I DON'T" as she cried  i hugged her  and said " you can live with me and my dragons" she smiled  than picked me up saying " i thought you'ed never ask!"  we wen't home. as metalwing was the only one unhappy

                  The End


  about story:  Plot: how i found my smokebreath smokia (backstory),  length:  medium-long.

 self ratings: 7/10.  characters:  metalwings, monkeywolfox ( me),  smokia,  wild deathsong.

 part summery:  metalwings does not want me to get a smokebreath  he gets scared of a wild deathsong leaves me on a rock in shipgraveyard where i meet  smokia   and ride her  home to the school  she took me  to where her familty is then back to the school her family was not there  and decide she stays with me and my dragons.

thanks for reading

-----------------------------------------------------------------------------------------------------------------------------------------        ___________________________________________________________________________________________________




i may have forgot where i got some of the eggs from... if you have not heard of the glitches,  when you log in    and it asks you to name a dragon ( toothless, deathsong, gronkcicle,) ( i never had toothless but know)


the glitches happen to me  when i log out  with a deathsong active other  stuff  happened with the deathsong active  too.... thank you for reading

(  i made this signature cause it is fun  and i get bored sometimes )


im against hacking


( lol this is so random)

more  pictures comeing someday........  thanks for reading/looking at ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Night Riderx's picture
Night Riderx
Wilderness Explorer
Joined: 09/19/2015

OMG! ive just tried the map and it worked straight away thanks SoD!!!!!

Joined: 10/15/2015
I have same problem and I

I have same problem and I hate it and its not fixed for me -.- I have this problem already 3 months 

ManahArkaina's picture
Supreme Viking Champion
Joined: 11/24/2015
Still not working...

Been peridically trying to open the map again and again; it's STILL not working for me; this is beyond aggrivating...

ManahArkaina's picture
Supreme Viking Champion
Joined: 11/24/2015

Errmahgerrd! My map is finally working! I guess it was an addition fix that cam with the update of the Titan Thunderdrum, regardless, you guys should check if your is working. I personally randomly decided to check my map at Eruptodon Island just because I was enjoying a nice flight with my Raincutter, Nagato, and to my suprise a  picture FINALLY loaded!...^^ Hope it's working for you guys too now, good luck!..^^ 

xFireFighterx's picture
Berk's Power Player
Joined: 07/01/2016


- XxFirefighterxX


      Unique Legacies!

<br/><a  data-cke-saved-href="http://oi68.tinypic.com/ouxtmd.jpg" href="http://oi68.tinypic.com/ouxtmd.jpg" target="_blank">View Raw Image</a>

GOGOGO Team Mystic !

Snow Wraith by donnala. THANKS! :)

Joined: 04/02/2016
I have a problem

So, i Have a problem with a Dragon island quest.

I have to tap on Harald and lead him to the cave or something like that. so if i go to the cave on dragon island the server just keeps loading. you know that thing on the right corner of the screen where the yellow line goes from left to right. Mine just says LOADING and nothing else and it keeps doing that. Can someone pease help me to solve this i really want to finish this quest.