When will I get a reply to my e-mail?

1 reply [Last post]
Joined: 12/20/2013

Hi, I sent an e-mail to you guys 3 days ago about my battle pack activation code being broken. I am just wondering when am I supposed to get a reply back? I got one right away saying you got it, but I haven't gotten one back with an answer yet. How much longer could I end up waiting?

Brynjolf's picture
Forum Admin
Joined: 08/29/2013

Hi Layla_Luna, we're sorry for the delay. To clarify, did you send your information to our Customer Support team at support@schoolofdragons.com? If you did and received a confirmation email, please know that our team is working hard to help you resolve the issue. Thanks for your patience.