Unable to play my main viking
So, I already made a post in General Discussion about my loading issues and being unable to select my main viking in the character select screen and while the loading issues in-game seem to have been cleared up, I still can't get my main viking to load in. I suspect it may have something to do with the fact that I had an outdated version of the game on my desktop (like, one of the early versions from years ago) and I forgot to download the latest version before attempting to play. Since I was able to log in and enter the game on my viking I didn't think anything of it, but when I had loaded into the game my viking's appearance was glitched. After that, I immediately exited the game and redownloaded it, but from that point I haven't been able to get my viking to load in on the character select screen. It shows her name, exp, stars, clan, etc. and I can select her and my dragon will load in, but her model won't render and I get the infinite spinning gears of loading.
At this point it's looking like I might have to just delete my viking or never be able to play on that character again, which would really censored me out because she has a lot of dragons, rarer items, and items that are no longer in the game anymore. Such as the Alpha Toothless clothing and the Snoggletog mace. Does anyone know of a way to fix this? Uninstalling and redownloading the game doesn't work, so I'm not sure what else I can do.
If you haven't already, update the game! The vikings recently got a different idle pose, which may be why it's not working for you.
Sounds pretty similar to a problem I had awhile ago. I contacted JS Support, and they finally fixed the issue. Maybe try that?
I'll try that, thanks for the suggestion.
You're welcome. I hope they can help you. Just a warning though, they can be extremely slow. It took them something like 3 months in my case, if I remember correctly. So just have patience. :)
Double post, sorry
I know the feeling, I have been unable to play on my main Viking for months now even after the update. Here I am still waiting for Brynjolf’s response.
Do you have a mobile device? Then you could just play it on the app.
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Thanks for the suggestion, but I've already uninstalled and redownloaded the newest version of the game multiple times and it hasn't changed anything. I think it has something to do with the fact that I accidently tried to run a way older version of the game and it may have corrupted something in my character's model and item data on the game's server (which is something I can't do anything about in my own computer's files) seeing as to how it will load in my dragon but since it can't render my character's model and potentially some of her items, which prevents me from entering the game on that character since it has to load in all that data first on the game's server, and none of my other characters have any problems. I appreciate you trying to help though! Unfortunately I think this is something only the SoD team might be able to resolve, and who knows when we'll hear from them.