trouble redeeming my skullcrusher flight suit

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Joined: 02/05/2015

I bought the How to Train Your Dragon 2 DVD.  The code for the suit was inside.   When I entered the code it said it was excepted.  But when I logged on it wasnt there.  Its been 2 weeks + now.   When I tried to reenter the code it said it was used.  How do I get my flight suit?  If i cant get it i will not buy the DVDs in the future.