Thawfest Chest Issue

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Rabbitpatches's picture
Rabbitpatches
Offline
Jarl
Joined: 05/18/2020

I'm having some trouble with the Special Boxes for Thawfest. In the shop for members you can purchase them for 88 Gems, excited I bout 5 the first round and was only able to open one. I looked into my backpack for the others, found none, I checked my farm because I thought maybe they'd be there, but found nothing. I even reset the game hoping they'd just show up in my inventory, but nothing. I bought a few more one by one afterwards, then to test it one more time I bought another set of two but could only open one.

 

Point is. Where are my other six purchased boxes? Is it some bug or are they just somewhere else I'm unaware of? I was charged for every box and yet I'm missing the six I got together in a bundle/set. Can someone tell me how I can get them so I can open them or at least a way to get back the gems I used up for them? I hope it can be fixed, I'm sad I wasted Gems for those boxes I couldn't find/open. Can you just not buy stacks of boxes? If so, can there be a thing that says it so people don't repeat the mistake I made?

 

If this issue has been asked before, let me know. I took a look around and couldn't find anything regarding this issue. Thank You.

Rabbitpatches's picture
Rabbitpatches
Offline
Jarl
Joined: 05/18/2020
Double Post

So it seems I may have somehow posted my issue twice. If one of these could be removed that would be great or could someone tell me how to go about removing one of my posts to avoid making it a double? I'm new to the forum and don't know how everything works so I apologize in advance!