Stuck in Stable Tutorial and Quest

7 replies [Last post]
Dragonladyaqua's picture
Dragonladyaqua
Offline
Jarl
Joined: 09/27/2016

On my primary account, I am stuck on A New Dawn quest. Every time I log in, it keeps repeating over and over again in the same place. No matter how many times I follow the directions on the quest, I do not get rewarded for it. It's been like that for several months.

 

On another note, I made another viking account and tried to hatch a dragon egg in the stable. Every time I go in the stable, the tutorial window comes up with no way to get rid of it. My dragon egg completely disappeared from the incubator, and no dragon customization comes up. None of the buttons show either. I leave and come back and it still pops up. My stable is stuck in tutorial mode. 

 

I use Windows 10 and play this game from my desktop. I've tried everything, but nothing seems to be working. I've defragmented my hard drive, reinstalled the game with temporary files removed, cleared my cashe, used every browser with cleared cashes to see if it would help but nothing is working. 

 

Any help is greatly appreciated. 

 

Brynjolf's picture
Brynjolf
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Forum Admin
Joined: 08/29/2013
Hello! Thank you for

Hello! Thank you for reporting these issues. Could you please provide us with your username and viking name for both accounts. Thank you! 

Dragonladyaqua's picture
Dragonladyaqua
Offline
Jarl
Joined: 09/27/2016
Sure!    My account username

Sure! 

 

My account username for both is Dragonladyaqua. I made two different vikings. 

One is name Meggs, and the other one is MermaidMegan. 

 

The Meggs viking account is the one that is stuck on the A New Dawn quest, and the MermaidMegan viking account is stuck in the stable tutorial. I cannot hatch my egg or edit my dragon. 

 

~Thanks! 

Brynjolf's picture
Brynjolf
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Forum Admin
Joined: 08/29/2013
Hello!

Thank you! We will pass this on to our team so they can take a look into this issue. We will keep you updated as soon as new information is available. Thank you! 

Dragonladyaqua's picture
Dragonladyaqua
Offline
Jarl
Joined: 09/27/2016
No, no! Thank you! 

No, no! Thank you! 

WildAtHeart14
Offline
Jarl
Joined: 01/28/2018
I also have this~

I also have the problem with the stable. My account name is WildAtHeart14, and I think it’s both of my Vikings that have the problem.

QueenFury11's picture
QueenFury11
Offline
Jarl
Joined: 05/08/2019
Stable egg glitch

This is also happening to my daughters account.

IOS mobile IPad Pro 1st gen and iPhone 7s

 

Her Viking name is MAGICASTRIDTHESMART

 

pancakecrumcher's picture
pancakecrumcher
Offline
Jarl
Joined: 07/11/2020
Stable egg glitch

i also have the issue with the tutorial not leaving the screen, i cant interact with anything in the stable its a big oof.

my username is Tiredbirchtree131 and my viking name is CrookedAurora