"Renew Membership" ?! Requesting Admin support

3 replies [Last post]
Buffert's picture
Buffert
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Supreme Viking Champion
Joined: 02/23/2014

Hiya,

 

Today i renewed my membership for a three month period. However when i opened the game i noticed a button at the top right corner saying "renew membership". This button irritates me a lot, since One: i just did, Two: It totally gets shoved in your face, which i think is a bit unfair as we already gave money once. The fact that i bought a three month membership just now makes me even angrier/more suprised, as it is quite a period of time. Can this button be turned off? 

 

Thanks in advance,

 

Me

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AnimState's picture
AnimState
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Supreme Viking Champion
Joined: 12/24/2014
What kind of membership?

What kind of membership? Memberships renew automatically unless they're given as gifts or the renewal is cancelled. I hope you didn't somehow manage to get the second membership and still get charged for the first one's renewal.

But yeah, the renew your membership pop-up presenting itself for an entire week is utterly obnoxious. We should be able to say we don't want to see the message again. The interface is cluttered enough as it is.

Varku's picture
Varku
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Supreme Viking Champion
Joined: 06/14/2015
~

It bugs me as well. I used to have a monthly subscription and it would /still/ remind me to renew it. Even though it renews itself. 

 

It'll disappear once your next membership activates, or a few days after cancellation.

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Buffert's picture
Buffert
Offline
Supreme Viking Champion
Joined: 02/23/2014
WHAT!?

Ok, Now this is just OUTRAGEOUS!

 

I just got a pop-up saying that i have only SIX DAYS of membership left!!! 

I just bought a THREE MONTH Membership, and get this??? This is Ridiculous!