Random, 'automatic' charge to my saved method???

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RileyOHTX's picture
RileyOHTX
Offline
Dragon Trainer
Joined: 07/15/2019

Good mroning,

 

This morning I woke up to an email thanking me for my gem purchase. Lo-and-behold, upon logging into the game, I do indeed have 500 more gems than I did last night when I went to bed. Now, I have purchased gems within the last week, hwoever, those were successfully applied at the time of purchase already. When I log into my PayPal account (the method that was initially saved for future purchases) I can see where the other, intentional gem purchases were made, those are all labeled as payment. This new charge for $4.99 is labeled as "automatic".

 

It concerns me that there may be a system bug that automatically makes gem purchases at random times, without your knowledge. I know this was not my subscription renewal, as that does not renew until august 12th, and is for $9.99, not $4.99. I have already sent in an email to custoer support, but in the meantime, has anyone else ever expierienced a random, unauthorized charge to buy gems?

__________________

No dragon can resist the fascination of riddling talk, and of wasting time trying to understand it.” 
― J.R.R. Tolkien

 

 Related image  

Brief Intro:

Age: 28

Gender: Female

Country: U.S.A

In-game name: RileyFourwing

Clan affiliation: Floki's Boatmakers (owner)

Top 3 favorite dragon species (in order): stormcutter, triple stryke, buffalord

Main dragon mount: 'Floki'- Titan wing stormcutter, lvl 50; teal, merlot & yellow markinigs, war-painted

Popular secondary mounts (that you may be able to spot me on): 'Buffbuff'- Titan wing buffalord; black, beige, silver. 'Katla'- Titan wing stormcutter; black, ash & blood-orange markings. 'Wooster'- Titan wing triple stryke; canon-themed/colored.

 

RileyOHTX's picture
RileyOHTX
Offline
Dragon Trainer
Joined: 07/15/2019
Disregard

I believe I have figured out what happened. Please disregard.