One of Many Battle Event Complaints

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Scrapwing's picture
Scrapwing
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I hate to be the person who complains about something everybody's complained about. I think a lot of us do. But this glitch has apparently gone on for months(if not years, though I'm unsure) and has remained unresolved.

 

Imagine this:

 

"Oh it's just about time for a battle event to start, let's try to get something cool", you might say! And you fight the ship, and its health does not go down. While disappointing, you turn off MMO and turn it back on to hopefully get a battle you can participate in. "This one works!" you might say-and it does. The ship is taking damage, the model is deteriorating with its health, when all of the sudden, the system claims,

 

"You've stopped the ship!"

But the ship has not stopped moving, and it has less than one hundred health left, and shooting at it does nothing no matter how many times you shoot at it, and this basically nullifies your chances of getting a reward, as the reward screen never pops up. You didn't get any experience, any items, no money in the game, nothing after the battle.

 

Annoying, right? It'd be mildly annoying if it happened once or twice every yanno, rare once in a while, but probably something people wouldn't be so upset about. But every day a battle has it, nearly every battle is infested with this bug. If you're lucky you can get ONE battle event on any day where you can get rewards from, but most likely you're going to be getting nothing but disappointment.

 

This needs to be fixed. This is a long post, I realize. But there are likely HUNDREDS of complaints about this, and if by some miracle one of the newer posts, or this one, makes the developers start to work on that bug, then that would be fantastic. But that leaves me to question: are you willingly ignoring your userbase's complaints and bug reports? If the issue is difficult to fix, would it not be said somewhere that it is a work in progress, but would take some time to ensure it is completely bug free? Many people would feel so much less angry if there was at least something saying that you were trying to fix this glitch, I suspect, but developers, your silence is deafening. This is not something that adding more dragons or hybrids can fix, nothing that adding more events will change.

 

Thank you for reading. I presume nobody on the team will actually be taking this into consideration given the lack of response to previous complaints, but if by some stroke of luck someone on the development team is reading this: Please. Many of us are exhausted and angry. We want to get the rewards we've been cheated of due to a faulty system.

 

I wish anybody who reads this a good day, and hope that they get a glitchless battle event.

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SilverNight's picture
SilverNight
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I wish we had a more

I wish we had a more considerate dev team/admin team. They don't seem to read any posts, especially complaints. I posted a quite long thread about two days ago detailing exactly what I think needs to be changed, and I also PM'd Brynjolf, one of the admins, but lo and behold, no response. Imagine that. The admins have been getting less and less interactive with the community and it's really quite sad.

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Dragonriders Fury's picture
Dragonriders Fury
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*Sigh*

Look back over a lot of threads, then tell me, can you really blame them?  I have never seen a community (in general) more disrespectful and toxic toward it's leaders. (No, I'm not counting the U.S.A.)  Now, there are good and respectful people here, but there seem to be whole lot more who rant, shout, throw shade/hate, etc. at the Admins, and the Team at large.

Now, whether they seem to or not, I am 99% certain that the Admins do read through every thread posted.  I mean, it wasn't all that long ago that everyone on the Resistance Hacker Reporting Thread (a thread which, though I haven't read through nearly all of it, I think had never a single Administrator post) got warned by Brynjolf for not following the rules (specifically, the one on Harrassment or Defamation).  If he didn't read the thread, that obviously wouldn't have happened.  It also doen't help that so many people on this forum seem unable to read forum descriptions.  There are SO many threads constantly being posted in the wrong subforum, and that makes it a real pain to try to find anything.  This place is a mess.

As far as PMs, I'd guess that the Admins (and Brynjolf in particular, as he's the most active) get heaps of new messages every day, so it's really not too surprising that a few could slip through the cracks.  Just have patience, and if you don't get a response within several weeks, either assume that your message was read but not replied to for some good reason, or maybe send a follow-up message, such as "Hey, just wondering, have you had any time to look at this yet?"

Oh, one more thing related Paragraph 2: Those who put "ADMINS PLEASE READ!" or the like in their thread titles... Just, why?  They (almost certainly) do read; and to me (and likely a whole lot of others), that sort of thing makes me want to read it even less.  Just something to think about.

Now, I can see myself catching a whole lot of backlash over this, but I don't really care.  I have said what I feel needs to be said, and just maybe it will cause someone to stop and think.

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Proverbs 15:1

A soft answer turneth away wrath: but grievous words stir up anger.

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Scrapwing's picture
Scrapwing
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Oh, no,

I completely get where you're coming from with that. (I'm not on the forums too much so I suppose I haven't seen the more toxic and disrespectful side yet.) ((Don't worry as someone who lives in the USA it basically is all the time everytime)) but uh, man I had no idea that people were like that on here. It's not like the admins are trying to hurt anybody, but people just like to try and beat anybody they think could be related to something down I guess, if that makes sense.

 

Oh whoof-well, that's something to know at least. A lot of this is probably the userbase's fault as well, with only some putting things in the right place. (I always triple check at least to make sure it's where it needs to be lol) so I suppose a lack of response is reasonable, there I... didn't even realize that you could PM the admins, to be honest. Or that someone would have the guts to, really, but that might just be me being scared all the time lol.

 

No that's completely reasonable-seeing the ADMINS PLEASE READ thing is a bit annoying-okay. Incredibly annoying and tiring because... yeah that's why you're putting it in the bug forums. That's the point. But personally I find lack of... any sort of vague notion of acknowledgement(hope that's the right word) to be offputting, and it gives the impression that they don't care. I won't lie, I fell into that belief too. Which admittedly, it a rather brash conclusion to jump to, and I will admit I was being rude by being passive aggressive about the issue. I can only hope that some other users can realize that their actions do, in fact, have consequences, to the people who are on the other side of the screen.

 

Sorry that you recieve backlash over this dude, this is actually really reasonable when you lay it out like that. Sometimes people are just kinda looking to pick a fight over anything and everything unfortunately. I hadn't really thought about it 'til you said it like that, but it does make a lot more sense when you explain it.

 

I do hope that there is at least, eventually, some kind of acknowledgement of the glitch and them being aware of it, and why it hasn't been fixed yet/the status of progress for a fix for it. (And just off the top of my head I could come up with ten different things, so it's not like it's unreasonable that it hasn't been fixed, just annoying/incredibly inconvenient)

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:) - (:

Thank you for being so understanding... even though what I said wasn't directed toward you at all. XD  Yeah, some acknowledgement would be nice, but you (general, not strictly personal) just have to trust that these reports do get noticed and passed on to the rest of the team.  If they don't, well, JS Support exists for a reason. ^_^

 

P.S. Thankfully, I haven't received any backlash over that post yet. Thank you. :)

Scrapwing's picture
Scrapwing
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Might not've been...

... but you did make a good point and I realized that I was kinda acting as one of them toxic people, so thank you for pointing that out! (I try not to be toxic, because after all, this is supposed to be something fun for people, and being toxic can ruin that)

Yeah I suppose that's true, it's just easy for people to fall to assumptions and start up a mass panic about it, which is... superduper unfortunate because it can spiral outta control real fast and have people who don't even know too much up in arms about it.

 

Oh yeah-I forgot they were a thing lol. I almost never contact any kinda support things or forums much, can you tell XD (though I dread to think that they may be overloaded with complaints too, now that I think about it, because man oh man. People really like to complain.)

 

Anywho though, I hope you have a good day!! Or night depending on where you are... man, time's confusing. Regardless though have a good one!! :D

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Did I? Well, that's good to know. :)

Thanks!  I'm in southen Minnesota, Central Daylight Time. So day is correct. :)

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We [female dog] and moan at

We [female dog] and moan at the admins and the developers because they don't seem to take our opinions into account very often. Just look at how the Flightmares turned out! And with so many people not liking the dragons they told us were exclusive being added to the store, you'd think they'd change something their player base didn't like. We respond with our feedback, and we get nothing in return most of the time.

 

Apologies for any offence I may have caused with the way I phrased the beginning of the first sentence. It was the best thing I could think of.

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Rebuttal incoming!

I'll counter that by saying, look at how often players' have suggested things and the dev team added them in some capacity.  Now, I've not been around this game for too long, but here are a few examples from recent memory:

  1. Players asked for more to do; the Devs added an events system.
  2. Players asked for some kind of crafting system; the Devs gave us shards and the ability to 'craft' new DT weapons at the Blacksmith shop.
  3.  Players asked for more/daily quests; the Devs gave us a daily quest system during events, plus a few "storyline" quests.
  4. Players asked for the ability to speed up Dragon Tactics; the Devs added not just a speed up, but a leveled speedup, so you can pick your playspeed.
  5. Players asked for the ability to breed dragons; the Devs gave us hybrids, then later gave us not just hybrids, but hybrid family bundles that you can buy and use your imagination with.
  6. Players asked for the ability to play the game as a dragon; the Devs gave to option to hide our Vikings, ergo, play as a wild dragon.

See my point?

Giving feedback is one thing; angrilly yelling at, and outright threatening the Team is another entirely.

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...

Thank you! Someone who has finally pointed out that the devs do see our suggestions and feedback and take it into account. I've been wanting to point this out for a while myself. I don't know why so many people claim they don't listen to us. There's plenty of examples that they do. In addition to your's here's a few that I thought of that you didn't list:

- People wanted a fighting game in SoD for years. They gave us Dragon Tactics.

- People wanted to be able to change their dragons' and vikings' names. A name change feature for both dragons and vikings was released.

- People complained about the setup of the Clash of Clans tournament. Last year select forum users were pmed to give feedback and suggestions on the tournament. The tournament then started later than usual because they listened to the feedback and implemented new rules. They even tweaked those new rules during the tournament because of feedback from players.

- People continually expressed concern about the use of dummy vikings to earn trophies. A time penalty for leaving a race was implemented to try to prevent the use of dummy vikings in TRR.

 

There could be more that neither of us have thought of but people by now should be able to get the point. I'm not saying that they listen to us on everything( For example, they nerfed the xp of AA and ER and never returned it to what it was despite the feedback from players and then proceeded to remove AA from the game altogether and we all know the situation with bugs and glitches and the gem stable quests). However, a lot of people claim that our suggestions and feedback are absolutely never taken into consideration and there's plenty of examples to prove that's just not true.

 

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*Nods*

You're welcome.  And yeah, I can think of other cases, but if people don't get it by now, they probably never will.