New Account

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Joined: 06/25/2015

Hi so i had 580 gems so i decided to buy a new profile for 550 gems and i did but after i purchased it it wasn't there so ithought that i needed to reload it but nope that didn' work i relaoded it 4 time and nothing happned and now those 550 gems that i worked hard for went down the toilet. What can/should i do now? can you fix? Please Help Me!!!