My old account is invalid apparently

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Aurum
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Jarl
Joined: 07/06/2020

I used to play SoD from the browser very often maybe six or seven years ago, but when SoD updated and removed the "Play in Browser" option, I stopped playing. I tryed to log back into my old account a few weeks ago, but it didn't work. I made a new account and looked up my old one, and it says it still exists. Can someone help me with this issue?

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HypergoofTheFri...
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Wiggles the whispering d.eath ate my subject

Are you still trying to play from a browser? You have to download the game now.

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Aurum
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Jarl
Joined: 07/06/2020
No, I'm using the downloaded

No, I'm using the downloaded version

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HypergoofTheFri...
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Wiggles the whispering d.eath ate my subject

Hmm. This might be a need to contact the Admins situation and hope it doesn't take forever for them to reply sort of situation.

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Varku
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What do you mean with 'it didn't work'?

Wrong password, wrong username or?

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Aurum
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Jarl
Joined: 07/06/2020
Well, I tried to log in but

Well, I tried to log in but it said the password or the username was wrong. I know for a fact the password was right, but for the username I wasn't sure so I tryed in my IGN. Do you think thats the problem?

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Varku
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Depends on what you mean with ign. Your vikings are your characters. You need to log in with the username you used when you created the account.

Aurum
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Jarl
Joined: 07/06/2020
Well is there a way to

Well is there a way to recover my username? I know what my Viking name was, and my password. I even remember what dragon I was using. 

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Varku
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I'm afraid you'd have to contact Support to get that info. I don't think you can request your own username through the website, but someone will correct me if I'm wrong.

Aurum
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Jarl
Joined: 07/06/2020
How can I contact support?

How can I contact support? May as well try.

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Varku
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The e-mail address is support@schoolofdragons.com. Good luck!

Aurum
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Jarl
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Thanks :)

Thanks :)

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Elisa Flame
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Insert Subject Here

The only thing I can suggest is going to the login page on this website and try the forgot password way. Whatever you think your Username was put it in and your email address. And if it's the right, I believe they will send you an email with a new password or free login through email. That way you can confirm which one you forgot. Unless you have already tried this, ignore this comment. 

 

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CoalBright
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Joined: 06/27/2016
It is my understanding

It is my understanding that SOD Game and SOD Forum use a player's UserID Name on both accounts, but that they require different passwords for these two accounts. Since you are posting on the Forum, I think you have posting under your UserID Name, but that you should be signing in with a different password for your game account. 

 

To clear this up you should contact SUPPORT by email. They helped me back in 2018, when I had a similar problem.

 

Go to this page, http://www.schoolofdragons.com/help/contactus ; and send an email to the listed SUPPORT email address.

 

I hope you will soon be able to join the game, once again, although it may take a week or longer to clear up the problem. Don't lose hope, they can help you!! Good Luck!

 

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