A little expensive glitch

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Otessa's picture
Otessa
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Joined: 07/04/2014

Ten miniutes ago when I loged in, my scauldron didn't have the same color:

I spent 15 gems to turn it back, and now he is looks like the same again:

But my skrill is....

                                       Before                                                                                                       After

         

Did somebody has the same problem? How can I turn him back without paying another 15 gems?

 

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Brynjolf's picture
Brynjolf
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Hi Otessa,    Have you tried

Hi Otessa, 

 

Have you tried clearing both your browser and Unity cache before logging back into the game? That could clear up some issues but if it doesn't please, let us know. 

Otessa's picture
Otessa
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Joined: 07/04/2014
Hi

I'm playing on android device but I will try to reinstall the game. Thank you for the help.

Amazonite's picture
Amazonite
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I had the same problem, and clearing unity and the browser didn't help.

Had to spend 60 gems to get back the original colour and shade of my dragon.

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Otessa's picture
Otessa
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Joined: 07/04/2014
You are right!

Yep, it didn't work for me ethier. :(

Amazonite's picture
Amazonite
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Send a PM to Brynjolf then with your account information (login and viking name) and write down your problem, maybe they can bring back your Skrill's colour, thus save you the 15 gems. :)

I was too impatient to do that, haha.

Otessa's picture
Otessa
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Joined: 07/04/2014
You know...

I don't really want bother Brynjolf with that. I mean a lot of people can't log in, lost over 300 gems/trophies, and maybe my 15 gems is not that important. I think it's time for change my skrill's skin, a more unique look. :)

Amazonite's picture
Amazonite
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Yeah, good idea, haha, he has enough on his plate already. :) Good luck with finding a new cool colour for your Skrill! :D

Mople's picture
Mople
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Joined: 06/30/2014
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Thats very considerate of you.

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typhoomerangmaster338's picture
typhoomerangmas...
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Joined: 07/16/2014
The same happened to my

The same happened to my zippleback he was just turned an adult and colors changed then I exited the custimizer and a couple minutes after my unity web player crashed and when he logged back on he was back to his smae colors of the shortwing stage. But its not that big of a problem just invite someone you can even make another useless account and invite it youll even make some more extra gems!!!!

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