Keep getting logged out

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Tibbles's picture
Tibbles
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Supreme Viking Champion
Joined: 02/06/2016

Whenever I open the game, sometimes it says "download failed." Whenever it doesn't do that, I get in the game for a few minutes, then it says, "You have been logged out. Please log back in." This ahs been happening since yesterday, and I already cleared my unity chache. I'm playing on the downloaded verion on a PC.

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Kamco's picture
Kamco
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Joined: 02/07/2016
Same issue

The same thing is happening here. I tried clearing the cashe and swiching to a level 25 adult dragon, but I still get logged out eventually. I tried changing my password and that didn't work, so I know it is not someone logging out in my stead. I only use my computer too! It has already lost two golden battle chest for my account, and stopped my dragons from fighting in at least three battles!

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Tibbles's picture
Tibbles
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Joined: 02/06/2016
InsertCreativeSubjectHere

This is also really bad because I'm not able to race for the tournament.

Tibbles's picture
Tibbles
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Joined: 02/06/2016
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Why is no on doing anything about this? It's extremely unfair that I can't race for my clan in the tournament.

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HPowers
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I've gotten the "You've been logged out. Please try logging in again" message twice while racing today. This is annoying because I'm losing trophies and it's annoying to have to keep logging in because I keep getting this message. I hope this is being worked on and will be fixed soon.

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FeatherFallen's picture
FeatherFallen
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Joined: 04/28/2014
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I'm also playing on the downloadable version for Windows and have experienced this issue. After logging me out, the game appears to try to download itself in its entirety all over again, which is when the download failed message appears. I have to close and reboot the game before I am able to log back in.

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xOppaHussiex's picture
xOppaHussiex
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Joined: 11/15/2016
same here!!

I have this problem too I even uninstalled sod and unity and redownloaded them and it still happen >:(

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Brynjolf
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Need user information...

Hello Vikings! Thank you for reporting this issue, if you haven't yet please provide us with your username and viking name, as well as the platform this occurs in. Thank you. 

xOppaHussiex's picture
xOppaHussiex
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Drott
Joined: 11/15/2016
ok here's mine

my username is xOppaHussiex and viking is xFlowerHuggerx  the platform it occurs in for me is the downloaded verson for computer my computer is a mac.

Kamco's picture
Kamco
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Joined: 02/07/2016
info

My username is kamco and the viking name is Kamilico. I use the downloading desktop version and I am usinging windows mmmmmmm seven...I originaly downloaded the game from firefox and it was working just fine as I was playing the expansion. Time between logouts has increased to the point where the second loading screen (with the loading messages scrolling by) can't even stay up for ten seconds without it logging out.

kirigaya kazuto's picture
kirigaya kazuto
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Joined: 12/16/2020
keep getting logged out

i play on the downloaded app for pc on windows 10 and i keep having this issue the account username i play on is yourasky

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Tibbles's picture
Tibbles
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Joined: 02/06/2016
I already told you in pms, but eh

Username: Tibbles1

Viking Name: Tibbles1

 

The problem occurs in the downloaded version of SoD. I'm using a pc with Windows 8.

XxSilver.NightxX's picture
XxSilver.NightxX
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Joined: 01/12/2017
'_'

Purtroppo siamo molti con questo problema per ora si può solo aspettare

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