Insert Subject III
I currently do not like the fact that every time I log into may already broken main viking that it decides to load extremely slowly and take my dragons away again (around 10+ times now). Anyone else having this issue?
I also have this problem and the game is slowly loading but it will definitely be fixed, otherwise I made a thread about this problem
Hi there,
Thanks for reporting this, I nearly missed it. I'm sorry to hear that your account is currently experiencing some issues. If you haven't already, please send a ticket to customer support and include as many details as you can. From what you've described, it seems like some account data may have been messed up on the back end. When you send a ticket, could you please mention your time zone and what times you won't be playing the game? That will help us because we'll know when we can safely fix your account data while you're not logged in.
Hopefully the Customer Support agent can help you, but if not, your ticket should be elevated to the dev team so someone can go in and fix your account manually. If your ticket gets lost somehow and someone doesn't answer you after a day or so, PM me with your ticket's details. I won't answer, but I'll hunt down your ticket and bring it to someones's attention.
Anyway, again, I apologize that you're experiencing these issues. Reach out to customer support and we'll get you back on your journey. Thank you for playing!
I've been having issues since Wednesday or Thursday of last week. The game loads really slowly and almost every time I try to log in I don't see my active dragon by my viking on the viking selection screen so I have to hit the back arrow and try again. I'm also having a tough time getting into my farm. It loads really slowly and I frequently get the "Server Call Timed Out" message before it loads or when I get in my farm it wants me to name it even though I've already named it(I've had it named for years). I'm also having trouble feeding my animals. The game doesn't want to register that I've fed them. When I try to feed them I get endlessly spinning gears and when the gears finally stop the animal still sparkles like I haven't fed it. I have to exit and reenter my farm(sometimes multiple times)before the game registers that I fed my animals.
Finally, someone else who's had the issue with feeding their farm animals! I thought I was the only one, it's so frustrating. :(
You're definitely not the only one and I agree, it's really frustrating.
That last bit is a good point, the dragon issue started when I decided to update my farm (by the means of even more chicken eggs) so perhaps the two issues could be tied together?
My thought was that the Friendship Festival update caused some bugs. I started having problems a day or two after the update and since updates(even small ones)can cause bugs/glitches my assumption is that the update caused the issues.
Wazup Jy!
I have been experiencing this too! Today I logged in and everything in my backpack was gone - lol!
I'm sure this'll get fixed though - it always has!
P.S. (I would suggest that maybe you include a bit more specific subject - just because even tho "Insert Subject ..." is cool sounding, it can also be a misleading and bit click-baity if you know what I'm saying. Just a suggestion!)
-Kai
It's slowly getting easier to avoid this particular glitch now, but only after I got bombarded by a small group of rescued dragons. Only in eventuality will be when it gets repaired for good (or however long until it comes back in a future update).
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I will keep this noted, thank you.