forgotten password

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papa2343
Offline
Jarl
Joined: 02/21/2016

Hi. I have been unable to get back into my grandsons game. We have forgot the password and every time i try to get a new one this shows up

 

Password Recovery

An error has occured while your last request was processed! Please try again later!

I have been trying for 3 weeks. I can get into my account and also request a new password with no problem. We have the same email address.

 

Can anybody help?