flight club achievement glitched :/

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Viking Zaba
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Jarl
Joined: 11/09/2017

i have heard that the flight club achievement has been bugged before , but to clarify: the achievement "flight club master" is glitched on 43/45 for me , i tried to find help but no luck. i have tried to finish it on 3 dragons but still, nothing . does anyone know how to fix this?

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Once i was walking in berk and i fell down,then i saw a mirrical, an egg , eggo of a Gronkle, i couldn't guess who's was the egg, i was walking around and asking if anyone lost a Gronkle egg, i was looking for 24 hours but i couldn't find the keeper, i raised the Gronkle as my best friend, i helped him walk,run,fly,play with a ball and finally, when he was 12 years old, i lost him, i was really sad, my mom was hugging me and saying:you will get him back, son! She was cheering me, one day i wanted to go to Gronkle island,my mom didn't let me go, i ran out of the house at night and i traveled to the Gronkle island, there were tons of Gronkles there and some of them looked like my Gronkle, i couldn't find him, i came back to my house and i saw 15 Gronkles attaking our village, my mom and my dad died that day but i knew that my Gronkle wasn't in those Gronkles that attaked our village. I was looking for my Gronkle for 2 years and i finally found him, oh and i forgot, my dragons name is 'Armorwing'. once me and Armorwing were walking in the deep woods, someone shot an axe at us, when i saw his face i remembered something,he was one of the berk people. My dragon got unstopable and shot the boy, the boy was harmed, somehow he got up and ran to hhis house, he was OK but damaged. I grounded my dragon for 1 day to stay in the house, when i came back everything was alright but my dragon, then i realised, that boy came back for revenge, i healed my Armorwing but he couldn't fly because his wings  fell off, i made him iron wings,thats why i named him Armorwing.

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HPowers
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Joined: 03/25/2015
...

There's no way for the players themselves to fix it. That's something the devs have to do. Mine's also stuck at 43/45. Has been for probably a couple of years, maybe longer. I should've completed the achievement a long time ago but it got stuck at 43/45 and no matter how many A+'s I get the game doesn't count them towards the achievement. The best I can suggest is to create a ticket about it on the support site which you can get to by clicking the picture of Hiccup and Toothless that says "Contact Customer Service" on the right side of the forum.

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Viking Zaba
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Jarl
Joined: 11/09/2017
ok , thank you very much!

ok , thank you very much!

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HPowers
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Joined: 03/25/2015
...

You're welcome!  :)

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GoonyBard
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Joined: 09/29/2021
Please send a ticket!

Hi there,

 

First, I'm sorry to hear that you're experiencing issues with the game. You earned that achievement, so you deserve to have it. I'm going to do what I can to help you. As mentioned, this unfortunately isn't something that can be fixed from your end. I strongly suggest writing a ticket to Customer Support with your username and the affected viking's name so we can track and address it on our end.

 

Customer Support might ask you to do some basic troubleshooting like reinstalling the game but that's not going to do anything. Specifically mention that your flight club progress saved to the server correctly but you're missing an achievement key on the server, and CS should skip over basic troubleshooting and elevate your ticket to the team. I don't have access to a large majority of the server, but I do have limited access to this specific part relating to player data and achievements. Once your ticket comes through I'll fix your account as soon as I can.

 

Again, sorry you're having to deal with this. Send in a ticket and we'll get it fixed. Thank you!

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HPowers
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...

I haven't ever sent a ticket about mine so I think I'll send in one too. Thanks Goony! :)

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GoonyBard
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Joined: 09/29/2021
Hey there!

Hey there!

 

I got your message and nudged CS to pass it along to me. I went in and fixed your achievement, and while I was there I noticed your flight suit was stuck on your avatar as well so I fixed that too. CS should be reaching back out to you soon, but if anything else is wrong feel free to respond to the ticket and we'll get it all sorted out.

 

As always, if anyone else here has a ticket for this issue that hasn't been responded to yet, send your ticket number to me in a private message and I'll ask the CS team to pass it to me. We've had a large influx of tickets lately so we're doing our best, but tickets can always slip through the cracks on accident.

 

Thank you for reporting the issue, let me know if there's anything else I can do to help!

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HPowers
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Joined: 03/25/2015
...

Thanks! I really appreciate it. And thanks for fixing my flight suit problem as well. I'm so happy that's been fixed! :)

Viking Zaba
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Jarl
Joined: 11/09/2017
Wow i didn't know i could do

Wow i didn't know i could do that! thank you very much goony!

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Kay
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Drott
Joined: 12/16/2020
Huh

I'll do this too then! Thank you Goony, the forums have become a much better place since you joined!

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Things I would love to see from SoD:

- More Islands! A Defender of the Wing Island, another Dragon Hunter Island, Whispering Death Island. A Monstrous Nightmare and Typhoomerang Island would be epic too. Maybe class Islands? There you could see stoker class dragons on Stoker Island (it may have volcanoes or something?), and tidal class dragons on Tidal Island (lots of lakes and waterfalls?). Also, how have Outcast and Berserker Island never been a thing in game? They're as important as Berk and New Berk!

- More expansion packs! I would gladly pay gems if it means I could do more quests and get cool dragons.

 

I hope the devs see this!

 

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Viking Zaba
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Jarl
Joined: 11/09/2017
hi goony i sent a ticket but

hi goony i sent a ticket but nobody has responded since

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GoonyBard
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Joined: 09/29/2021
Sorry!

Sorry about that! We're flooded with tickets at the moment from Thawfest, so the queue is a little backed up. You should have received an email with your ticket number when you sent the ticket. Send that number to me in a private message along with your username and viking name and I'll nudge the customer support team to find it and pass it along to us.

Viking Zaba
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Jarl
Joined: 11/09/2017
ok thank you very much! ill

ok thank you very much! ill send it right away!

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GoonyBard
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Game Developer
Joined: 09/29/2021
Update!

Hi there,

 

I just wanted to follow up on this. There appears to be some deeper issues with the Flight Club that were present before I was hired on and went unnoticed until now. We've earmarked these issues to investigate later; in the meantime, I went ahead and gave you the achievement since fixing your data to match your progress would have ended up breaking again.

 

If anyone else has this issue and haven't received a response, like I mentioned, please send me a PM with your username/viking name and ticket number and I'll nudge someone on the Customer Support team to give the ticket to me.

 

Sorry again you had to deal with this! The good news is that we know there's something wrong with how the client is telling the server to record your achivement, so we'll be taking a look and addressing it.

 

Thank you!

Viking Zaba
Offline
Jarl
Joined: 11/09/2017
ok thank you very much! ill

ok thank you very much! ill send it right away!