Dragons Missing, Event reverts to beginning, more...

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ArnoraSterkinsen's picture
ArnoraSterkinsen
Offline
Supreme Viking Champion
Joined: 10/14/2014

So, please for the love of Odin, help me!

1. I was just logging into my primary Viking account, and when I got in I get a "quest" intro from Hiccup saying that I'm the new student and I have to meet him at the docks of Berk!

2. My dragon is not beside me anymore; there's no presence of the mount/dismount button to ride the dragon, as well as the dragon is NOT THERE!

3. The Snoggletog event progress screen has somehow reverted back to the beginning where your first prize is the tree decoration. However, I still have all my collected cookies and prizes but the progress bar has gone back to the beginning!

4. My dragons in the stables are gone; their profile pics are still there in each designated stable, but NO DRAGON!

Please, pleasepleaseplease, PLEASE HELP!!!
I CAN'T LOSE 7 FULL YEARS OF PROGRESS FOR THIS! I love this game so much, and I just can't lose it all over these glitches!

__________________

 

“We shall fight on the seas and ocean, we shall fight with growing confidence and growing strength in the air, we shall defend our island, whatever the cost may be, we shall fight on the beaches, we shall fight on the landing grounds, we shall fight in the fields and in the streets, we shall fight in the hills; 

we shall never surrender.”

Winston Churchill     

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EpicNightFuryofBerk's picture
EpicNightFuryofBerk
Offline
Berk's Power Player
Joined: 11/17/2020
Email the admins and devs

First, before you consider it a bug, see if other people are having the same problem. If they are, then it can be considered a bug and you should emaili the admins about it. Also, it might be something with your account only. I can think of 3 solutions that might possiby work. Uninstall the game and re-install it again. Use a different viking and see if it's the same on that viking. Create a whole 'nother account; not just viking and see if it's the same on that account. If it's the same on all of them, emaili the admins at support@schoolofdragons.com from your actual email.

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My friend code is G21PNV if you want to friend me. I've been playing School of Dragons since October 3rd, 2020. I'm one of those vikings who just does it for fun. A list of all my dragons can be found below. My discord is Epic#6285 if you want to dm me for anything whether it's about School of Dragons or just for fun. Yes, I know, my siggy isn't very good and very long compared to your siggy. But the truth is, I don't really have any other things to put in!

 

 

 

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Proud and loyal member to Etheral Aura

 

 

 

 

 

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Expansion packs completed:  Icestorm Island  Call of the Deathsong  Battle for the Edge Return to Dragon Island quest icon Return to Dragon Island Wrath of Stormheart quest icon Wrath of Stormheart 

 

 

 

 

Icicle my Woolly Howl done by toothless0603!

 

 

 

 

 

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This, is IceWing. My favorite Triple Stryke in all the land.

 

 

 

 

My in-game name is EpicNightFuryofBerk and yours is? I race on a daily basis and am earning trophies at a fast rate. Hope to see you in-game! (if we do meet, tell me your forum name and/or discord so I can easily identify you)

 

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1. The Training Grounds

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AlphaToothless: Adult Sand Wraith (black, alpha toothless blue)

 

AlphaZippleback: Adult Hideous Zippleback (colored a sky blue with grass color)

 

 

Sonic: Titan Thunderdrum (warpaint activated; black skin blue underbelly)

 

 

Typhon: Adult Speed Stinger (purple and red)

 

 

Duskstriker: Adult Stormcutter (aka cloudjumper)

 

 

Darksoul: Adult Deathsong (pink, yellow, and black)

 

 

Ironmaw: Adult Snafflefang (left as stock - blue and orange)

 

 

Lavaspitter: Adult Eruptodon (red, green, and black)

 

 

Toothless (renewing membership soon!)

 

 

Light Fury (renewing membership soon!)

 

 

IceWing: Titan Triple Stryke (blue and white)

 

 

Dawnbreaker: Adult Whispering Death (red, green, blue, black)

 

 

Icebreaker: Adult Singetail (blue and black)

 

 

Whirlwind: Adult Razorwhip (blue and red)

 

 

Moonwalker: Titan Crimson Goregutter (blue, white, purple)

 

 

Dart the Night Light 

 

 

Vortex: Adult Typhoomerang (red, blue, green)

 

 

Pouncer the Night Light

 

 

Cyclone: Adult Silver Phantom (red, blue black)

 

 

Firebird: Adult Monstrous Nightmare (red, orange, black)

 

 

Icicle: Adult Woolly Howl (green, blue, purple)

 

 

Acidspitter: Adult Deathgripper (red, blue, black)

 

 

Alloy: Adult Armorwing (left as stock, yellow, brown, orange/ gray)

 

 

Scorchbite: Adult Flame Whipper (red/orange, blue, black)

 

 

Stormwind: Adult Grapple Grounder (dark green, white, blue)

 

 

Stardust: Adult Deadly Nadder (purple and white)

 

 

 

Snowflake: Adult Groncicle (blue, black, white)

 

 

Samurai: Adult Sentinel (blue, red, black)

 

 

Topaz: Adult Slitherwing (navy blue, red, green)

 

 

Sunset: Adult Moldruffle (red/pink/orange, light blue, purple)

 

 

Potion: Adult Prickleboggle (purple, white, green)

 

 

Stormcloud: Adult Dreadstrider (gray, purple, light blue)

 

 

Spark: Adult Skrill (purple, black, green)

 

 

 

Yeah, I'm done for now.....

 

ArnoraSterkinsen's picture
ArnoraSterkinsen
Offline
Supreme Viking Champion
Joined: 10/14/2014
Where's the Beef?!

You're right; I need to calm down a bit for one. I'm just a little afraid to even just click/tap a button or character or the whole system would just collapse on me.
And yes, I am already trying to get in touch with support about my problem; and I also just needed to post my troubles on just about every one of their social media sites so they can actually READ them. And so far, I've only just uninstalled the game, but I'm going back to reinstall to see what happens.

ArnoraSterkinsen's picture
ArnoraSterkinsen
Offline
Supreme Viking Champion
Joined: 10/14/2014
*UPDATE:

IT WORKED!
All I needed was to uninstall and reinstall the game; now my primary account has all her babies (dragons) back, the dragon's appearing next to her again, and the cookie progress is back to normal!!!

Umm... Also, devs if you happen to be reading this post by now, please ignore this, and sorry for my paranoia.

I need to lay down for a bit.

Ashe's picture
Ashe
Offline
Dragon Trainer
Joined: 09/26/2020
skrill.png

Oh boy, looks like my page failed to update until now. Sorry about the other post. XD

But it's good thad you managed to fix everything!

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Chachamaru

alias: Ashe

日本語/ENG

OK

 

 

 

 

> Certified Skrill Lady. Cats are overrated. :)

EpicNightFuryofBerk's picture
EpicNightFuryofBerk
Offline
Berk's Power Player
Joined: 11/17/2020
I thought it would work and

I thought it would work and your welcome.

Ashe's picture
Ashe
Offline
Dragon Trainer
Joined: 09/26/2020
skrill.png

I noticed that cache-clearing and the like only seemed to worsen my account-related problems sometimes. So for now, don't try to do ANYTHING to "fix" it and hope that you managed to reach out to Support (which, as surprising as it may sound, is very likely). If you get no response, bump the ticket as many times as you have to.

 

There is no reason to lose your cool. The data that is tied to your account is still there, and will do so for a (objectively) long time. Even if you were to be "hacked", what's tied to your account can, in most if not all cases, be recovered. In fact, still having remains of your dragons and your snoggletog cookies intact means that you haven't lost them for good. Even if you did, the team can look back on recent data and act accordingly.

I know, I didn't provide any technical help, but I hope my words of reassurance compensated for that.

 

Good luck.