"contact us"

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Kiffer Anthony's picture
Kiffer Anthony
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Viking Warrior
Joined: 08/06/2014
"Contact us" So they tell me, when I said I bought gems and not received ... it is, I still have not received, and I have already I contacted support several times, and nothing !!! What's this ?? Is this some kind of joke ?? I bought it and so I do have the right to complain! WANT MY GEMS !!!!!!!!!!!! 
ps: Sorry for the translation, I'm Brazilian.
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Storm
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Joined: 02/27/2014
Sorry to hear this

Sorr to hear you too is having problems with it too.  Just a though of trying it but maynot fix the problem.  Did you clear out your unity player files and reload new files to see if there.  

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This video does not belong to me, but a big cheater in this game made this - teaching others how to cheat to win a tournament.  This is a copy of the original, but edited to take what is not appropriate for others to hear. 

https://youtu.be/pzJwHrp4pI0    Stop dummies playing

Related image Image result for standing alone for what is right

 

Phantoms are now on discord

 

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Retired from tournaments - Last tournament ride 2018

 

 

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Forever gone 2/07/14 - 1/16/2015

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https://www.youtube.com/watch?v=xOEPpTCkKPM

A tribute to Hiccup of HTTYD, who would never have achieved anything if he'd obeyed the unjust authority figures in his life. If he'd 'stayed put' like he was commanded at the beginning of the story by his father/Gobber, he would never have met Toothless, and would've probably been killed in dragon training. Instead he refuses to obey- he runs from the ideals of his father and what it means to be a 'traditional Viking', and ends up changing an entire society's outlook in the process. To the Phantoms watching this who are losing hope that we can change the fate of SoD, remember that "running is a victory"- even taking the smallest stand against authority (like sneaking out the back door in Hiccup's case) can have powerful, unforeseen consequences. We have to keep fighting, even if we can't see the end of the road right now.  Roar Phantoms!     by Art

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Above Made by Blossom - (used Might Wind Rider as model).  Below made by Stworzydlak

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Brynjolf's picture
Brynjolf
Online
Forum Admin
Joined: 08/29/2013
Hi Kiffer Anthony, We

Hi Kiffer Anthony,

We undertand your frustration regarding your missing gems. We would be too and we want to help you get to the bottom of this as soon as possible. Can you tell us more information so that we can better understand the problem that you are facing? When did you contact Customer Support? Please know that with the volume of inquiries they receive on a daily basis, that sometimes it takes them a little bit of time before they can get back to you.

We can follow up with them to ensure that they are fixing the issue if you can privately message us your account information and Customer Support ticket number.

Thank you for your continued patience.

queen of dark fire's picture
queen of dark fire
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Supreme Viking Champion
Joined: 07/06/2014
RUDE

Brynjolf wrote:

Hi Kiffer Anthony,

We undertand your frustration regarding your missing gems. We would be too and we want to help you get to the bottom of this as soon as possible. Can you tell us more information so that we can better understand the problem that you are facing? When did you contact Customer Support? Please know that with the volume of inquiries they receive on a daily basis, that sometimes it takes them a little bit of time before they can get back to you.

We can follow up with them to ensure that they are fixing the issue if you can privately message us your account information and Customer Support ticket number.

Thank you for your continued patience.

OH so now you help everyone BUT me!

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style="text-align: center;">(Credit 09.jpg/" style="font-siz

Let's start with some of my dragons B]

This is Magma, my chilling horror; adopted from goldenfury (lineart by nightmarerebuff)

This is Psychoblast, the eruditious shadowscorn by nightmarerebuff:

This is Ampora, my Tridenttailed Melodious Sirenvapor by Le Jigglypuff and Kimbenoso!

This is (The great) Maxie, my legendary Volcanic Woollyflare, by Le Jigglypuff and Kimbenoso!

 

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CaptainDino17's picture
CaptainDino17
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Joined: 07/26/2014
LOL, same with me...  I never

LOL, same with me...  I never get a response.  But whatever.

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Scottnov's picture
Scottnov
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Joined: 09/15/2013
Hm.

Where'd you get the gems from? Did you just buy them or did you get them through membership?

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My signature is being rebuilt. In the meantime, heres some basic information:

I am Scottnov, scottnova in game or Scott (preferably, call me Scott). I am male, quite obviously.

Friend code: ZL4DU

Dragons (in order of aquisition): Quakeflower (Female Gronckle), Thorndig (Male Whispering Death), Mystwing (Female Deadly Nadder), Electrobite(Male Skrill), Cloudshock (Male Thunderdrum), Crystalscale (Female Rumblehorn), Lighta & Darka (Female Hideous Zippleback).

Siren's picture
Siren
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School of Dragons Admin
Joined: 09/10/2013
Hello Scottnov, yes! You can

Hello Scottnov, yes! You can get gems either by purchasing them or buying a membership where you will recieve gems every month.

mesaprncss's picture
mesaprncss
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Joined: 06/29/2014
fsa

faf

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Info about myself:

Pronouns: they/them

Age: 16

I am a chill dude and own 2 leopard geckos.  I just come on here to stalk really. Slide into my dms if you ever want to chat. I'm socially awkward and cannot compliment. I'm also a sarcastic and ironic person.  ALSO TRANSFORMERS IS MY THING MAN. 

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Name:

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OCS:

*burp* by Sprixern

 

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Cole

Class: Assassin

Age: 21

Parents: Arnold & Precila

Weapon: Axe staff

Gender: Male

Personality

Cole is an assassin who kills war criminals and dragon hunters. His weapon of choice is a axe staff designed by himself for easier throws and reaches his enemies quicker. He's quite blunt and sarcastic if talked to, and is socially awkward. He wants nothing to do with human interaction unless it's something for him to gain. His sardonic humor makes him unrelatable for most Vikings, due to the things he can say is just frankly quite scary to hear from a twenty- one year old. 

 

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Artemis

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Personality

Artemis has a personality to a leader. He considers all beings deserve a chance and mercy. He despises anything to do with cruelty, and hatred. He makes sure to keep situations into calm hands, and he'll never lose track of being a humble and intelligent dragon. After he was betrayed by his closest brother, who then made his other brothers betray him, he vowed he would not become the evil they had.

Gender:

Male

Artemis and Cole's Size Comparisons by Sprixern

 

 

 

 

 

 

 

 

Fanart of Artemis:

 

 

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tiffanyb1999's picture
tiffanyb1999
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Jarl
Joined: 11/18/2016
Not getting my Gems at all

I had purchase 1,075 gems and invited my 3 friends  to play SOD but I NEVER got them and I also contacted the support but didnt hear a reply which I contacted them about 1/2 months ago. Getting a bit Angry as I purchased them using my christmas money. I have been one of the thousands of players that played this game when it first was created.  Please get back to me ASAP Plzzzz.

 Thanks 

Tiffyb1999

 

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Tiffanyb1999

tiffanyb1999's picture
tiffanyb1999
Offline
Jarl
Joined: 11/18/2016
Not getting my Gems at all

I had purchase 1,075 gems and invited my 3 friends  to play SOD but I NEVER got them and I also contacted the support but didnt hear a reply which I contacted them about 1/2 months ago. Getting a bit Angry as I purchased them using my christmas money. I have been one of the thousands of players that played this game when it first was created.  Please get back to me ASAP Plzzzz.

 Thanks 

Tiffyb1999

 

tiffanyb1999's picture
tiffanyb1999
Offline
Jarl
Joined: 11/18/2016
Not getting my Gems at all

I had purchase 1,075 gems and invited my 3 friends  to play SOD but I NEVER got them and I also contacted the support but didnt hear a reply which I contacted them about 1/2 months ago. Getting a bit Angry as I purchased them using my christmas money. I have been one of the thousands of players that played this game when it first was created.  Please get back to me ASAP Plzzzz.

 Thanks 

Tiffyb1999

 

Brynjolf's picture
Brynjolf
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Forum Admin
Joined: 08/29/2013
Hello.

Hello! So sorry to hear this. When you contacted our support team you should have recieved a ticket number, could you provide us with it? Did you include a proof of purchase during your email? Regarding your email invitations, wer this the first ones you send? There is a limit on how many email invitations you can send for gems. Do let us know. Thank you! 

tiffanyb1999's picture
tiffanyb1999
Offline
Jarl
Joined: 11/18/2016
Re:Not getting my gems

I sent my 3 friends emails and they started playing but never got the gems for it.  I dont have it anymore as it was a couple of months ago but dont worry about that. I just never got the gems when I invited my friends. My ticket number  is #474579.  

 

Brynjolf's picture
Brynjolf
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Forum Admin
Joined: 08/29/2013
Hello!

Thank you for the update! Did you ever recieve the gems you purchased? When did you first email our supprt team? Thanks! 

tiffanyb1999's picture
tiffanyb1999
Offline
Jarl
Joined: 11/18/2016
Not getting my Gems at all

I had purchase 1,075 gems and invited my 3 friends  to play SOD but I NEVER got them and I also contacted the support but didnt hear a reply which I contacted them about 1/2 months ago. Getting a bit Angry as I purchased them using my christmas money. I have been one of the thousands of players that played this game when it first was created.  Please get back to me ASAP Plzzzz.

 Thanks 

Tiffyb1999