Cant change profile photo--what is going on?

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Tue, 07/12/2022 - 07:47

JadeeBug13

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Joined: 08/27/2021

Ok, so i decided Qibli needed to be changed on my profile picture, so i was going to do a Spirit Wolf (one of my favorite spirit-type animals) and well, everything seemed ok and it said my changes were saved, BUT when i looked for the profile photo, it wasnt there! Can somebody guide me through this one please?

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Tue, 07/12/2022 - 08:08

ZestyDragonWing

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i have no answers only solidarity

EYY, tech issue buddies. Having the exact same issue, a little reassuring to know it's not just me; the problem is likely on the forums end in this case.

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Tue, 07/12/2022 - 10:26

featheronfire

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I changed mine recently but

I changed mine recently but didn't have this problem.

Let me get this right, so you clicked "choose file", selected the photo, and then hit save?

Was the "delete picture" button selected?

You might have to select "delete picture" only and then hit save. And then next, choose file, select the image, and save without checking off "delete picture".

(photo for reference)

Edit: I just tried again and my photo didn't change despite saving. I guess it's slow right now since sometimes the photos don't update right away iirc.

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Tue, 07/12/2022 - 11:58

HPowers

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...

Try pressing ctrl and f5. This will clear your cache and should show your new picture.

Edit: Never mind, Idk if this will work for this problem. I know it works for when you change your profile picture but your old one still shows but not sure about this problem. You could try it and see I guess.

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Tue, 07/12/2022 - 12:37

featheronfire

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Joined: 03/08/2015

I just tried clearing cache on my browser to see if anything changed, but didn't see any change (since I tried saving a new image for pfp just earlier).

Wed, 07/13/2022 - 02:54

rajesh64727

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Jarl

Joined: 02/28/2022

working now

Looks like it is fixed now. I am able to change my image, are you still facing the issue ?

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Wed, 07/13/2022 - 06:53

featheronfire

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Joined: 03/08/2015

yep, fixed

Wed, 07/13/2022 - 06:55

JadeeBug13

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Joined: 08/27/2021

It worked!

Thanks, Hpowers! My picture loaded after i did what you suggested! Thanks for helping me fix that problem!

Wed, 07/13/2022 - 10:01

HPowers

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Joined: 03/25/2015

...

You're welcome! Glad I could help! :)

Sat, 07/30/2022 - 14:08

XxWhipRazerxX

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Jarl

Joined: 07/24/2022

Yep. I was having this issue

Yep. I was having this issue too. Mine loaded eventually, but it took awhile

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Cant change profile photo--what is going on?

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