cancel renewal membership?

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Zijico's picture
Zijico
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Berk's Power Player
Joined: 10/10/2014

i 've had membership for a while now and it'll expire october-ish. i was told that renewal is automatic, which would cost me additional $ i don't have. can this be canceled and how?

 

i already contacted SoD on both email adresses but i haven't had a response for months.

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Duckei's picture
Duckei
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Drott
Joined: 09/22/2013
...

Interestingly enough, I faced the same problem. I tried emailing them two times, and got no response. However, I went back to one of the emails they sent to me for some other membership I had cancelled before, and that they had attached Request " #331924 " to it.

So I got so fed up, that I had copied that same request and pasted it on my next mail to them, and to my surprise- I got a response very quickly. I think it's because they have a system that scans for those kind of things? I don't know- but I think it's worth a shot.

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Zijico's picture
Zijico
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Berk's Power Player
Joined: 10/10/2014
I haven't emailed them before

I haven't emailed them before about this matter though... :<

 

Tried sending both support@jumpstart.com and support@schoolofdragons.com  a message. I probably won't get an answer. :/

 

I don't want to renew it, it's too much money and I've lost too much interest in SoD to even consider renewing it.

SilverDarkness's picture
SilverDarkness
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Wilderness Explorer
Joined: 04/20/2015
Wait, what? Membership renews

Wait, what? Membership renews automatically? So if I bought 3 months I will be charged for 3 more when that runs out? o.O

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SilverDarkness's picture
SilverDarkness
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Wilderness Explorer
Joined: 04/20/2015
Sorry ^^'

Sorry ^^'

SilverDarkness's picture
SilverDarkness
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Wilderness Explorer
Joined: 04/20/2015
Sorry ^^'

Sorry ^^'

Vaetild
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Supreme Viking Champion
Joined: 10/23/2014
My mother had the same

My mother had the same problem with two accounts.  The best way is to contact your credit card company and have them stop the payment.  

Zijico's picture
Zijico
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Berk's Power Player
Joined: 10/10/2014
I used Paypal, but I might

I used Paypal, but I might give that a shot if I'm able to call them :u