Admins - I lost my gems

2 replies [Last post]
NorthWoman's picture
NorthWoman
Offline
Wilderness Explorer
Joined: 10/27/2014

Computer: PC

 

Operating System: Windows 7

 

Web Browser: Google Chrome

 

What were you doing when the bug occurred?: I had 46 gems on Sunday but when I started the game on Monday...I was left with only 4 gems. 

 

When did the error happen?: Yesterday, Monday the 17th. 

__________________

Viking Name :: NorthWoman

Clan :: Earthguard

Friend Code :: CD1GU0

Dragon's Name :: Sarafine (female)

Dragon Type :: Deadly Nadder

 

 

 

Dragon's Name :: Toothless

Dragon Type :: Night Fury

 

Dragon's Name :: Thor (male)

Dragon Type :: Gronckle

 

Dragon's Name :: Rune (male)

Dragon Type :: Wispering Death

 

Dragon's Name :: Raziel (female)

Dragon Type :: Screaming Death

 

 

 

~~ OTHER ACCOUNTS ~~

 

Viking Name :: BrasaLilja 

Clan :: The Valkyries Coven

Friend's Code :: CGATQ0

 

Dragon's Name :: Aramis (male)

Dragon Type :: Gronckle 

 

 

Viking Name :: Naseen

Friend's Code :: CTIQAG

Dragon's Name :: Throe (male)

Dragon Type :: Monstrous Nightmare

 

 

Viking Name :: Ehric

Friend's Code :: CTW7VR

Dragon's Name ::  Tanis (male)

Dragon Type :: Thunderdrum

Siren's picture
Siren
Offline
School of Dragons Admin
Joined: 09/10/2013
Hello NorthWoman

Hello NorthWoman- We are sorry that you are experiencing issues with your gems. Are you gems still missing? If they are, try clearing you cache to see if they reappear. If that does not work please contact our Customer Support team by emailing them at support@schoolofdragons.com.

NorthWoman's picture
NorthWoman
Offline
Wilderness Explorer
Joined: 10/27/2014
thx

thank you for replying. yes, they are still missing...i will e-mail customer support right now.

 

North