Adminds plz msg me or call me Donated

2 replies [Last post]
dannemiller
Offline
Jarl
Joined: 12/31/2014

hey i just came back to school of dragons and i donated 45$ for 3 Months membership and 2,150 gems whan i in the game it likes me to make a name whan poot in a name i used befor it will not work or if lost of difrent names it will not work plz msg me back or Call me my skype Name is Vanya Dannemiller and my pic it saids REAL STEEL plz msg or call me on skype i need your help oh and i but i delet it because it did not work so i have new on this is my name in school of dragons Viking Dann and this is my friend code in school of dragons CNIAR7  it will be bets if you call me soo i can explain more to you thanks.

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hi

tygana's picture
tygana
Offline
Chief
Joined: 10/20/2014
Admins cant help

Youll probably need to email jumpstart support.  If you are on ipad, youll need to contact itunes for a refund because SoD can not refund itune purchases.  SoD can not give you a membership in the game.  You will have to get a refund and then try the transaction again.

 

Not sure what to tell you about your old account name.  You should be able to log into an old account unless for some reason it was deleted completely.  Im not sure how you purchased a membership and gems without being logged in.  Or did you make the purchase and now you are LOCKED out of the account?  If thats the case, try the cant log in tab.

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dannemiller
Offline
Jarl
Joined: 12/31/2014
i tried everything it will

i tried everything it will not worck