Admin help!!

7 replies [Last post]
procrastinate101's picture
procrastinate101
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Wilderness Explorer
Joined: 07/19/2015

Hi, I accidentally skipped my new dragons teen phase when entering flight club and and am hoping beyond hope that this can be reversed and my gems returned.

 

I immediately closed the tab and have not entered the game since. I'm still trying to get to Icestorm island and this would be a major set back.

 

Perhaps the game could use a confirmation pop-up when it comes to spending gems, as I don't think I am alone in my fustration.

 

thankyou for your understanding,

Nicole

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procrastinate101's picture
procrastinate101
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Wilderness Explorer
Joined: 07/19/2015
Admin help

Hey..
So I know this isn't a glitch, but I believe it is a fault in the game and would therefore really appreciate the return of the 500 gems my account lost by accidentally skipping the teen stage of my level nine Snafflefang. I do not mind if it is necessary to reverse my Snafflefang back to an egg in order to return my gems. I havent used it or increased its level since this event. I understand that there are many glitches reported here that you would of course prioritise, but it has been a week and I would like to know if this is being addressed.

I have been playing for a year now and it has taken me that time to amass my gems which was around 800. I was very keen to get to Icestorm island as I have finished all the quests. This is a very fustrating matter and one I hope can be resolved.

Nicole

Azurite's picture
Azurite
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Chief
Joined: 01/15/2015
Eh, subjects gone

Hey there,

Though I'm not an Admin and can't do anything about your lost gems, might I suggest you try contacting the Game Support via email? There's a lot going on on the Forum at the moment, so the Admins don't see every post :) But contacting them via email ought to increase your chances of getting feed back on this.

 

If you'd like to try, send an email to: support@schoolofdragons.com

 

Remember to include as much information as you can (like account name, user name, viking name and a detailed discription of what happened). I don't know if they're allowed to refund you, but I hope they do anyway! 

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Black4Magic4's picture
Black4Magic4
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Joined: 01/01/2015
It does give you a pop up

It does give you a pop up window when it comes to flight club or any other place you go with a teen or baby dragon. You should have gotten one or not tried to go in with a baby dragon of the game was glitching.

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Kevinkanselaar876's picture
Kevinkanselaar876
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Joined: 10/16/2014
you wont get back your gems

you wont get back your gems sorry

Joenine180's picture
Joenine180
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Joined: 01/08/2016
gem problem

admins help i have a gem problem. I sent friend request so they can join and when they did it said here is a reward of 0 gems can u fix it

 

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Snooze you loose!

Snooze you loose!

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Joenine180's picture
Joenine180
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Joined: 01/08/2016
are u talking to me

are u talking to me cause if u are than shut up