Activation-Email not working?!

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Cangoou
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Jarl
Joined: 06/14/2015

Hello,

 

I got 2 of my friends to register and play SoD as well, helping them with the technical stuff. Both are registered and are playing, but never received an account-activation e-mail. Now they are getting messages like:

If you don’t activate your account it will be deleted in35days and you’ll lose all your progress.

So we tried to re-sent the activation-emails, but they just do not reach our inboxes. We searched SPAM-folders but nothing. SPAM is only marked by the server but not deleted, so the mails should be there somehow. Test-mails from other mail-accounts work without any problem.

How can we avoid the deletion of the accounts?