Activation email not being sent and can't change which email for it to be sent to

3 replies [Last post]
DancingCrow
Offline
Jarl
Joined: 07/24/2014

Hi, I'm DancingCrow. I haven't been able to recieve the activation for my main account despite requesting a new activation email several times. No error message has popped up, and the email clearly works in order for me to be  able to make this forum account. I've tried to go to manage account in order to see if changing emails may work, but after recieving the following message:

"Your account hasn’t been activated yet. Please re-enter your account email to resend the activation email. If you don’t activate your account it will be deleted in60days and you’ll lose all your progress."

 

 and following the directions, I'll be redirected to launch every time. I'm in no hurry, seeing as I have 60 days remaining before my account is deleted, but I'd like to get this issue resolved as soon as I can.

 

Thank you in advance.

Midnight1999's picture
Midnight1999
Offline
Supreme Viking Champion
Joined: 07/12/2014
I have the same problem,

I have the same problem, except mine says that I have 0 days left( it's been saying that for 2 wks), try emailing the support. If you're lucky they might respond. But I'm still waiting for help. 

Hope you can get your account activated. :)

__________________

 

 

   

 

 

 

 

^^^main child ;)

 

 

 

DancingCrow
Offline
Jarl
Joined: 07/24/2014
Thanks! Yeah, if that's the

Thanks! Yeah, if that's the case, then this may be a an issue overall. I've seen quite a few threads on it recently. Please be sure to tell me if your issue gets resolved.

Siren's picture
Siren
Offline
School of Dragons Admin
Joined: 09/10/2013
Hi DancingCrow, sorry for the

Hi DancingCrow, sorry for the late response. Has this issue been solved? If not please contact customer support by emailing support@schoolofdragons.com. If you have already contacted them and you want us to follow up, send me a personal message with your account information (user name, in game viking name and ticket number you recieved when contacting customer support).