Accidental Gem Purchase

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memb5790's picture
memb5790
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Viking Warrior
Joined: 10/27/2014

Ok, so i just got membership for the first time with Itunes. I was going to get more gems but i accidentally presse "New viking slot" Forgetting that i had enough and thinking it would take me to the screen that says, "Do you want to buy more gems" and i lost almost all. I was gonna get more gems and get the defenders of berk pack D: Now i have to buy them all over again! Please help! I just want to send the slot back and gew my gems back so i can get my dragons! 

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ivorysorceress's picture
ivorysorceress
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Viking Warrior
Joined: 10/26/2014
:(

That's really unfortunate... I had something similar happen when I accidentally purchased energy, but I'm guessing you had a lot more gems than that.  Sadly, unless you PM or email an admin directly, it will be impossible to reverse this change because as far as the game is concerned, you wanted to pay for another slot. 

 

One thing to bear in mind if you can't contact an admin is that daily bonuses can often be gems, and that is how I have most of mine. But anyway, the best thing to do is contact an admin and hope they are understanding and can reverse the purchase somehow.

 

Sorry,

Lucy :(

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shataikislayer's picture
shataikislayer
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Supreme Viking Champion
Joined: 09/27/2014
If messaging the admins

If messaging the admins doesn't work look on the bright side, each viking you have gets daily rewards so if you log on every day you will be gaining gems twice as fast.

memb5790's picture
memb5790
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Viking Warrior
Joined: 10/27/2014
Thanks anyway ill have to do

Thanks anyway ill have to do that. I lost 550 Gems. Lol