500 monthly gems not received with 3 month membership and now renewal

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EpicDragonG's picture
EpicDragonG
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Forager
Joined: 10/28/2015

500 were received on sign up, not since, I've purchased many for my grandson, and that seems to mess up normal monthly gems. The "change" also did not appear upon purchasing a dragon upgrade a few weeks ago. He's EpicDragonB. Thanks.

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EpicDragonG

Robo Dog clan