500 Gems disapeared when I went to upgrade my razoewhip to Titan

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Mizchvus's picture
Mizchvus
Offline
Wilderness Explorer
Joined: 06/16/2014

HI,

 

I went to upgrade my Razorwhip Wyndsheer to a Titan.  It took my gems and then crashed.  I went back in to check on the upgrade and the gems were gone but my Razorwhip was still at level 12. Please replace my 500 gems. 

 

Thank you

Mizchvus

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Mizchvus

 
Astirdia
Offline
Supreme Viking Champion
Joined: 10/07/2014
Nope

Ur Dragon stays at the level at it is, the look changes. and in the Info Card will stand : "Titan Razorwhip"

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Satine's picture
Satine
Offline
Viking Warrior
Joined: 06/18/2014
are you sure you didn't

are you sure you didn't accidentally spend the gems to update to titan?

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what do you get when a dragon sneezes?

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PANDORA's picture
PANDORA
Offline
Supreme Viking Champion
Joined: 02/08/2015
When you....

When you went to upgrade your Razorwhip to Titan, did you go to Titan Island to do it or did you try to upgrade to titan using the upgrade button next to your dragon?   I have heard that the upgrade to titan button that you find next to your dragon is glitched and many people have lost gems using it to upgrade that way.  

  Next time you want to try to upgrade your dragon to titan, go to Titan Island and fly to the middle of the island.  You will find a plaque with a big, red dragon symbol on it.  Press the plaque and follow the instructions to upgrade to titan that way.  You will have to pay 500 gems, and then it will show your dragon going through the titan process, and when it is done, your dragon will be a titan and will be at level 20. 

I am sorry you lost your gems.  500 is a lot to lose.  Unfortunately, I don't think they are going to refund it to you.  I have not heard of a single person getting a refund for gems due to a game glitch.  I myself have lost a LOT of gems due to glitches in the game, have pm'ed them about it each time it happened, and not only have I not gotten a refund for them, I have never even gotten a response from them. 

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Zillea's picture
Zillea
Offline
Chief
Joined: 03/01/2016
I'm really sorry you lost

I'm really sorry you lost your gems. I'm afraid you can't get a refund either. Also, do what the person above me said. I have Titaned up my Whispering Death, Flash, and the Titan Island method worked fine. I hope you manage to Titan up your Razorwhip.

 

Also, I believe your dragon jumps to level 20 when they reach Titan, unlike what someone said. I may be wrong, but I'm pretty sure that on the "what you get by upgrading to Titan card," it says you get your dragon instantly to level 20, and it worked for Flash. He got to level 20 by getting to Titan. Just thought I'd put my thoughts out there. If you need any more help, feel free to pm me. I'm always around to help :)

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