4 bugs - mostly farm-related

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Erin73's picture
Erin73
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Joined: 03/29/2016

Hi,

  once you have fixed the login and Johan's job-board issues that are affecting many people, hopefully you will be able to help me with the following issues:

1/  stuck Yak
  first appeared while playing on android tablet about 3 weeks ago.   It still appears when I play on Windows 10.  This Yak is mostly underground, I cannot interact with it, it just stands there sparkling.  I would really like it to be in my yak-pen, please.

 

here is the above-ground view of the yak:
stuck yak protruding from ground

 

And here is a sub-terranian view from when the milking animation threw me under my farm:

the poor yak hangs from the underside of my farm ground

==================================================================================

This group all occurred at the same time: first appeared while playing on android tablet yesterday, the problem persisted when I tried logging in via the windows 10 app instead.
This cluster of issues occurred when the game glitched while I was moving things areound in build mode.

2/  stuck turtle and missing pond
   This turtle is stuck in the middle of my farm, but I would really prefer it to be in a pond where it belongs.  The pond is was in disappeared after a crash.  The other turtle that was in the pond disappeared with the pond.

3 / All my buildings and decorations have disappeared from my inventory.  I dont care about most of them but I really would like to get the following back:
  wrinklys cauldron UDT
  2 of my 3 turtle ponds and my 2 missing turtles (one is the stuck one mentioned above).
  2 of my 4 missing white sheep, I dont care about the 2 missing black sheep.

 

here is the turtle, (for what its worth) lurking by the stuck yak:

Free range turtle looking for ninja master....

 

====================================================================================

4/ this is the least important of these issues, but since I'm logging a fault....
Tunnel flier achievement did not update correctly.  I got the notification that I had completed this achievement, and my game crashed immediately afterwards.
I have the flight club scores for it, but the achievement never updated in my journal.

 

Here is the current state of the achievement:

ground splitter says 1 out of 3

 

and here is my flight club record:

the first rule of flight club is dont talk about flight club... doh!

 

Hopefully the dangling yak screenshot will at least give you a giggle :-).
Please help.
thank you!

 

 

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AlexCheshireThunder's picture
AlexCheshireThunder
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Drott
Joined: 03/30/2016
I have same problem with

I have same problem with Yak...

Erin73's picture
Erin73
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Joined: 03/29/2016
And the bad news just keep coming

*sigh*

I have lost access to all my dragons except the one armorwing that was active at the time the bug occurred this morning.
I have tried clearing all my data and cache and restarting the app.

I had hoped that logging in on a different platform (downloaded version on windows 10 PC) might fix the issue, but it did not, and the problem persists.

 

All my dragons are still listed against my viking, but they do not appear in my stable and I cannot make any of them active.  The only dragons I have access to are the Armorwing that was active at the time the glitch occurred, and the new baby dragon I hatched tonight.

I can provide screenshots of my dragons if needed....
If anyone ever contacts me ...
:-(

 

OS: Android
Device: Samsung tab 10.1

Time glitch occurred: approx 08:00 GMT+12

What was I doing when the glitch occurred: moving dragons between different stables (changing active dragon for Armorwing to Deathsong)

 

It is getting to the point that this is becomming completely unplayable.  :-( 

HPowers's picture
HPowers
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Joined: 03/25/2015
...

Since you can still see your dragons in your list but can't make them active you need to reassign each one to a stable. Then you can make them active again.

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Erin73's picture
Erin73
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Joined: 03/29/2016
Yay! Its working!

Thanks HPowers, that is working :-D

HPowers's picture
HPowers
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Joined: 03/25/2015
:)

Your welcome! So glad I could help you.

Erin73's picture
Erin73
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Joined: 03/29/2016
Additional Information

I found my other missing turtle - it is stuck on the exact same spot as the other turtle - so I have a stuck conjoined turtle:
Mutant turtle seeks ninja master

 

and here is a shot of what happoens when I go into build mode.  I also cannot add any sheep to my sheep pen - it does not bring up the menu - so my missing sheep may actually be there, jut not accessable.
I bought a UDT composter to see if it would show up, but it does not :-(

Oh, and I dont really have that many gems and coins - the counters return to normal once I exit build mode.

I wanted to clear some stuff from my inventory, but this is going t0o far!

 

 

 

Leader of The Night Fury Races's picture
Leader of The N...
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Joined: 03/25/2016
Same

I have a wizard turtle who has magical powers in my farm and dtays at the same place every time. But i want to keep the turtle stuck there (its amazing). And the gem and coin amoit happens to me too such surprises.

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Nasender-Deadly Nadder

Night Wave-W.Death

Deathspering-W.Death

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Image result for how to train your dragon

Twist n turning

Up and Downtwist n turning

Thats What I Like To Do

No one Can Stop Me

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as long my buddy is there

theres always hope

no matter what

 we will always strike

to the end

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the best part is

having fun

thats what a buddy is for

to have fun together

and even if fun times end in crashes and other things

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it always end with a smile that will make your heart melt

and thats called love

 

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if they had made you angry

always forgive them

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hugs are most welcomed among buddies !!!

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Name: Sunsetixy
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FIREWORM SCREAM ROAAAR

 

Name:Dimension
Gender:Female
Personality in two words: Competitive and Self Minded.
Backstory: On a peaceful, queit day. Bayshock and I were flying above the seas. We flew with some seashockers and fought off some terrible terrors. Suddenly, waves are slkasing violently. Bayshock, a shockjaw, who was a tidal class dragon sensed unusual movements and flew off to a beach on an island nearby. We onserved behind a rock and some trees. Suddenly, something flew out of the volcano far away, roaring which seems like screaming to a dragon. I cjecked my dragon handbook, it wasnt a Screaming death because it had limbs. It wasnt a Fireworm beacuseit has spikes on its body. A Hybrid !!! I quickly dreq down the hybrid on my handbook. The hybrid roared and glowed with Fury. I turned back to see Bayshock to make sure she was ok but when i turned back the hybrid dissapeared. I looked at my surroundings to make sure it wasnt hiding somewhere spying on me. Sure enough, there was a large molten rock behind me. I troed to walk as slow and quietly to observe if anything was behibd the rock. I signalledBayshock to not attack any creature it sees. When I walked near the rock, "ROOAAARRRRRRRRRRR" the force of the scream tossed me into the water. Bayshock dragged me out of the water while the beast looked at us curiously.It doesnt seem so much with fury now.Maybe I can try to tame it I thought. I tried to create a bond with it. It tried to bite me and flew off. Well that was unexpected. I rode on Bayshock and went back to Berk. A few days later, I was walking on the docks of Berk when I saw a familiar tail going in the caves. I saw to the entrance of the cave and saw...The hybrid."Uh-Oh" I tried to run away fron the dragon but i failed beacause of the whispering death holes. I cant decide which one to enter. I looked back and saw that the dragon didnt attacl me but looked at me instead. I tried to create a bond with it again. This time it worked.It worked! I was so happy that I hugged the dragon. But seriously i cant keep a screaming fireworm in my stables.The dragon had stripes so i decided ro name it dimension. It decided to go inti the wild too so we met secreatly every week.
Location (can be unknown):Near Berk, she visits me through caves located under Berk sice she will scare the villagers. Comes back to Berk every week.

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Leader of The Night Fury Races's picture
Leader of The N...
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Joined: 03/25/2016
Well, maybe you can try by

Well, maybe you can try by removing your yak from the pen and remove the pen and place everything back again.

Erin73's picture
Erin73
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Joined: 03/29/2016
thanks, but

thanks for that, but the stuck yack is not in a pen.

As everything I place in inventory disappears at the moment, storing the yack pen is not an option either.

Erin73's picture
Erin73
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I'm happy :-)

Yay, I have a case number and my SoD issues are being looked at. 
It looks like the best option for single-user issues is to log a case by emailing  Jumpstart Support: support@jumpstart.com
:-)

 

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DotPot
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had this awhile ago

i had my Turtle floating in mid air for awhile and i could not reach it he did float back down but is half underground but i can still collect and feed him not sure why this happened but its good for me now

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