3 month membership taken away after 3 to 4 hours?

5 replies [Last post]
alduinfurry
Offline
Jarl
Joined: 12/30/2014

i was on toothless when the game crashes when i log back on it tells me i cannot use toothless until a renew my membership i click the button but on the buy page it says this charcter is already an active member all my stuff got taken away such has 20% off and toothless :( could you please fix this I miss toothless and my skrill needs more gems now to hatch thanks in advance 

__________________

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Name: Parthumnax

Dragons names:

Jillian (Deadly nadder tracker class female)

toothless (Nightfurry strikeclass male)

Thunderfang (Skrill Strikeclass  female)

Bluwing (Scauldron Tidleclass male)

saphire (Flightmare mysteryclass female) 

Raptor (Wooly howl TIdleclass male)

I have a few more but i shall add them later

Friend code: CMZCXP

Feel free to add me :D

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 Proud member of The Dragon watch

 

 Anti-hack pratrol

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alduinfurry
Offline
Jarl
Joined: 12/30/2014
Its fixed

Game just crashed again and i got everything back :D thanks :D

 

kalani
Offline
Jarl
Joined: 12/12/2014
Same problem here! I have

Same problem here! I have toothless then it crashes, when i log in it says expired... then it repeats the same process! They need to fix this, im paying for a membership that i cant use all the time. 

wonderfulfate
Offline
Jarl
Joined: 12/30/2014
Same thing happened to me today

Only, I can't figure out how to get it back.  So frustrated that I just bought a memebership that I can't use, and there is no contact us information anywhere on this website!

Brynjolf's picture
Brynjolf
Offline
Forum Admin
Joined: 08/29/2013
Hi womderfulfate, We have an

Hi womderfulfate,

We have an frequently asked questions site here for contact information to our Support staff. You can reach them at support@schoolofdragons.com for membership inquiries. If you have recently bought membership, we ask that you please first clear both your Browser and Unity cache before logging back into the game.

alduinfurry
Offline
Jarl
Joined: 12/30/2014
Happened again

So everything got fixed so i make new charcter on same user and my starter dragon is skrill then while doing a quest it crashes same thing happens toothless gone skrill has no longer got double energy why does this keep happening