Unable to reset my password

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EssenceofToothless
Offline
Jarl
Joined: 04/14/2017

Every time I try to reset my password for my account through the website, I keep getting the "An error has occured while your last request was processed! Please try again later!". When I try in-game, I get "There was an internal server error. Please try again later". This has been happening for more than a week now. Platforms are Android (from Google Play Store) and Windows PC (Windows Store and Steam). Would one of you admins be able to help me out?

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Brynjolf's picture
Brynjolf
Offline
School of Dragons Admin
Joined: 08/29/2013
Support Team

Hello! Thank you for reporting this issue. We'd like to apologize for the delay in response. If you are still experiencing this issue, please email our support team at support@schoolofdragons.com. Please include your username and email address associated with your account, they will be able to further help you. Thank you for your continued patience.