Unable to reset my password

6 replies [Last post]
Joined: 04/14/2017

Every time I try to reset my password for my account through the website, I keep getting the "An error has occured while your last request was processed! Please try again later!". When I try in-game, I get "There was an internal server error. Please try again later". This has been happening for more than a week now. Platforms are Android (from Google Play Store) and Windows PC (Windows Store and Steam). Would one of you admins be able to help me out?


Brynjolf's picture
School of Dragons Admin
Joined: 08/29/2013
Support Team

Hello! Thank you for reporting this issue. We'd like to apologize for the delay in response. If you are still experiencing this issue, please email our support team at support@schoolofdragons.com. Please include your username and email address associated with your account, they will be able to further help you. Thank you for your continued patience. 

Joined: 04/14/2017

Hi! Sorry for my even more delayed response! Thanks for that. i am still experiencing the issue and I will email them now. Thanks for your help!

pearl001's picture
Joined: 10/18/2017
i have the same problem

  Good morning , Dear friend ...


Well I've read your your post , and I'm suffering from the


same problem for a week now .


  My problem is I didn't forgot my password or my


username , in the past few days I tried to login to my


account and I was surprised with a " your username or


password is inccorect " I tried several time but with no use


and i was sure that I'm correct 100 % ,


I was depressed so I tried to reset my password .... and


TADAAAA : "An error has ossured while your last request


was processed ! please try again later ! " and I tried later


nothing happend .


   So may you tell me if you still experirncing the problem


or not ?


        Thank you .


p.s : sorry for my eng .



Joined: 04/14/2017
RE: I have the same problem

Hi. It is actually night for me! It is fixed. I just emailed the support team at support@schoolofdragons.com

I included my username and email address associated with my account and got a reply quite quickly. I suggest you do the same. The support team are really good.

You're welcome

P.S. Your English is fine! :)

pearl001's picture
Joined: 10/18/2017
thank yooouuuuuu

OMG I'm the happiest girl in the world now , thank you so much for your


help , i thought my account is gone forever ; i'll try your suggestion and i


hope it will work for me , and again thnx you are the best  ^_^ .

Trainer Boulder's picture
Trainer Boulder
Joined: 02/19/2018

When did you send the e-mail and when did it arrive, because i just

sent it and i want to know for about how much time will mine



Has every dragon tamed, but could lose everything


My dragon kingdom (It's a


looooong list):



Tidal Class:


ThunderBurst the Thunderdrum


Thunder the Thunderdrum


Thundy the Thunderdrum


Thornado the Thunderdrum (Thornado Skin)

Thunderdrum Defender the Thunderdrum (Warpaint Skin)


Tidala the Scauldron


Tidalia the Scauldron


ScaulDark the Scauldron


Tidalwalker the Windwalker


Tidalifier the Sliquifier


Glidy the Tide Glider


Moon the Tide Glider


Shockera the Shockjaw


Sandy the Sand Wraith



Strike Class:


Electricia the Skrill


Snowella the Snow Wraith


Toothless the Night Fury


Howly the Wooly Howl


Ghost the Triple Stryke


Scorpia the Triple Stryke



Tracker Class:


Razor Nadder the Deadly Nadder


Deadly Speed the Deadly Nadder


Gold Horn the Rumblehorn


Silver Horn the Rumblehorn


Muddy the Mudraker


Mudella the Mudraker


Mudraker the Mudraker (Game Skin)



Stoker Class:


WildTail the Singetail


HobbleDark the Hobblegrunt


Aura Nightmare the Monstrous Nightmare


Typhy the Typhoomerang


Flower the Fireworm Queen


Glow the Fireworm Queen (Glow Skin)


Flamy the Flame Whipper


TerribleMagma the Terrible Terror


Cat the Moldruffle


Green Horn the Moldruffle


Fire Terror the Night Terror


Aqua Ghost the Silver Phantom



Boulder Class:


Rocky the Gronckle


Whisper the Whispering Death


ToughDeath the Whispering Death


WildDeath the Whispering Death


Groundsplitter the Whispering Death (Groundsplitter Skin)


Leafcicle the Groncicle


SteelCicle the Groncicle


AuraDon the Eruptodon


Purple Burple the Hotburple


Bouldera the Screaming Death


Screamy the Screaming Death


Original (III) the Screaming Death (Game Skin)


Snaffla the Snafflefang


Rockfang the Snafflefang


Snafflefang the Snafflefang (Game Skin)


Plasma the Grapple Grounder


Basilisk the Grapple Grounder


Clayface the Catastrophic Quaken


Volcano the Thunderpede


Doomsday the Shovelhelm



Mystery Class:


BlueDeath the Death Song


OrangeDeath the Death Song


Burst and Gas the Hideous Zippleback


PurpleWing the Armorwing


SonicKnapper the Boneknapper


Skeleton the Boneknapper


GasDeath the Sweet Death


Sweet Hero the Sweet Death (Hero Skin)


Gassy the Sweet Death


Original (I) the Sweet Death (Game Skin)


Sweet Seedling the Sweet Death


AgileBreath the Smothering Smokebreath


Smothera the Smothering Smokebreath


Smothering Defender the Smothering Smokebreath (Warpaint



Original (II) the Smothering Smokebreath (Game Skin)


Flight Speed the Flightmare


Flightella the Flightmare


Swamp Thing the Buffalord


Chameleon the Changewing


Illusion the Changewing


Chocolate (was supposed to be Chocolate Pack)

the Snaptrapper


Music (was supposed to be Melody, but the a dragon can't be

named like that) the Slithersong



Sharp Class:


Razor the Razorwhip


ArmorWhip the Razorwhip


Devilish Razor the Devilish Dervish


ToughCutter the Stormcutter


Stormy the Stormcutter


Prickle the Prickleboggle


Treetooth the Shivertooth


Reef the Shivertooth


Neon the Shivertooth


Grassy the Raincutter


Timber the Timberjack


Frost the Scuttleclaw


Snow the Scuttleclaw


Sonic the Speed Stinger