unable to play?

2 replies [Last post]
Strawberryfiz
Offline
Drott
Joined: 06/17/2014

I recently wanted to come back to SoD after many years of not playing. I decided to open the game but, to my surprise, the game wouldn't load whatsoever. The window pops up as if I am to start playing, however, the screen remains black no matter how long I wait. My computer also sounds like it kicks into overdrive when this happens, though nothing ever loads.

I've tried deleting and redownloading the game, but the same problem persists. I've run multiple checks for system updates on my computer but nothing has solved the problem. My computer is Windows 10 and it should meet the other requirments that were listed in the tech support forum. 

I redownloaded the iOS game onto my iPad and it works just fine on there, so I don't believe it has anything to do with my account.

A little while ago, I tried to run the Shelter 2 game which runs through steam. The same problem appeared for that game as nothing but a black screen was loading. I fear this issue may have something to do with my computer, but I have no idea what I can do to fix it.

please advise!! I'm stumped and I don't know what to do to fix this!!

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Varku's picture
Varku
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Supreme Viking Champion
Joined: 06/14/2015
Close your game and try

Close your game and try clearing your cache via %userprofile%\appdata\locallow and deleting any folder relating to SoD and JS. There's also one in the Unity subfolder.

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XxXPurpleHolkingXxX's picture
XxXPurpleHolkingXxX
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Joined: 01/31/2018
...

This is bad.

I use mobile, so I don't have this kind of problems.

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