Thunder Run Races Not Starting

10 replies [Last post]
Harmonica's picture
Harmonica
Offline
Drott
Joined: 09/18/2013

After the MMO went back up, I did two races and they went fine. Then, on my 3rd game, it would sort of freeze. I tried to enter a game 3 more times before I assumed the mini game is glitched or down.

The first time my dragon was stuck in the slow down flying pose and no race count down started. I saw fire blasting from other dragons, so I assumed they couldn't start either.

The second time the count down never started again, and my dragon was hovering over the other player and we were endlessly spinning around on top of each other.

The third time still no count down, my dragon was stuck over another hovering dragon but we didn't spin around this time.

I have to bring up Task Manager to get out of it since it froze my browser when this happened.

__________________

 

 

Viking: "Beetle K-Lee" Level 15

Dragon: Indy, Monstrous Nightmare, Level 20

Friend Code: 1QPF4

 

 

Brynjolf's picture
Brynjolf
Online
School of Dragons Admin
Joined: 08/29/2013
Thank you for reporting this,

Thank you for reporting this, Harmonica. We'll forward your report to our producers right away so we can look into this issue.

Brynjolf's picture
Brynjolf
Online
School of Dragons Admin
Joined: 08/29/2013
Hi Harmonica. Could you

Hi Harmonica. Could you please tell us your computer configuration? We'd like to know what type of computer, operating system, and browser you're using. Thanks!

Harmonica's picture
Harmonica
Offline
Drott
Joined: 09/18/2013
It's an HP laptop with

It's an HP laptop with Windows 7 and I'm using Google Chrome.

Brynjolf's picture
Brynjolf
Online
School of Dragons Admin
Joined: 08/29/2013
Bug Report

Harmonica wrote:

It's an HP laptop with Windows 7 and I'm using Google Chrome.

Thank you!

ShadowclawFC's picture
ShadowclawFC
Offline
Supreme Viking Champion
Joined: 09/19/2013
...

I think that's what just happened. I entered a race with Harmonica (Beetle K Lee) and another player, and it took forever for the others (on my end) to even show up on the track. Then we just sat there, at the Start-Finish line, for...minutes. I didn't exactly time it. No countdown occurred whatsoever, and then all of a sudden I got a pop up as if the race had been underway, saying that I won? I even got 10 trophies for it, apparently. Which...wasn't fair, cause we didn't even race! It just glitched out.

 

I'm on a MacBook Pro

Processor  2.6 GHz Intel Core i7

Memory  8 GB 1600 MHz DDR3

Graphics  NVIDIA GeForce GT 650M 1024 MB

Software  OS X 10.8.5 (12F45)

__________________

IGN: Briarwolf  (♀)

Dragon: StormFalcon (Monstrous Nightmare)

Friend Code: 1AF3L

Courtesy of Polyester

If anyone I chat with regularly here wish to Skype me (IM only, no talking), my contact is "shadowclawfc"

Be sure to tell me your forum name if you try to contact me - anyone I don't recognise will be ignored.

Mudslide's picture
Mudslide
Offline
Supreme Viking Champion
Joined: 09/12/2013
I had a similar situation

I had a similar situation when I tried to enter a race with Kirjava (pretty sure it was them anyway). Only I didn't even stick around for more than a minute to see if things would boot up properly. I was just kind of hovering in front of the finish line, waiting for it to count-down. Only other things I remember popping up were Mud's and Sneeze's health bars. Didn't even get the map up or see any other player(s) appear. It was really bizarre. Kinda wish I'd gotten a screen-cap of it now though.

 

Computer: Compaq Persario Notebook

Browser: Mozilla Firefox

I don't remember the rest of my information off of the top of my head. I know I've given it before, but if I need to re-post the information, just let me know!

__________________

Name: Mudslide Bracken • Dragon: Sharksneeze (W. Death) • Clan: Sammenfiltrede • Code: 1D94D

Icon art by the amazing ShadowClawFC!              Also considering a clan chage.

Harmonica's picture
Harmonica
Offline
Drott
Joined: 09/18/2013
Yeah I just raced you and

Yeah I just raced you and that happened. We kinda just sat there frozen flapping our wings and the race countdown never started. I let it sit for a few minutes and wound up refreshing the page because nothing happened. Luckily you don't lose trophies for doing that.

ShadowclawFC's picture
ShadowclawFC
Offline
Supreme Viking Champion
Joined: 09/19/2013
...

You don't? That's good. I was afraid I'd get a DNF if I refreshed.

Harmonica's picture
Harmonica
Offline
Drott
Joined: 09/18/2013
No you don't. I've had to

No you don't. I've had to refresh a few times when this has happened. I dunno if I would get a DNF if I was actually racing and refreshed, though. Not gonna test that xD

Brynjolf's picture
Brynjolf
Online
School of Dragons Admin
Joined: 08/29/2013
Bug Report

Thanks for the reports, everyone. If you can relay any more details you find to me that'd be awesome. We'll do our best to reproduce this bug so we can find the cause and create a fix.