Reset password and I didn’t get the email

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PaleEther
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Jarl
Joined: 05/05/2019

I forgot my password so I just tried to reset it, the email didn’t come immediately so I thought I would give it a little while. Well, a month later and I haven’t received the email and my 6 month member ship is just going to waste. Please help me. I love this game and would continue to play it if I could. Thanks a bunch! 

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HoneyCloudy
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Joined: 03/12/2018
~My coat wont keep me warm anymore~

Maybe try again to change it? Be sure to use really the E Mail which u used to register in SoD. If your not sure you can write a Mail to support@schoolofdragons.com and ask them if they can find your account unser the E Mail u used. Usually u should get a new password right after ur request.

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PaleEther
Offline
Jarl
Joined: 05/05/2019
Thank you so much for the

Thank you so much for the advice! I will try what you have suggested. Cheers!

PaleEther
Offline
Jarl
Joined: 05/05/2019
Thank you so much for the

Thank you so much for the advice! I will try what you have suggested. Cheers!

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Varku
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Joined: 06/14/2015
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Did you check your junk folder?

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PaleEther
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Jarl
Joined: 05/05/2019
Yes and I have even looked

Yes and I have even looked through my spam folder as well. I just can’t seem to find any email other than the ones that were sent when I originally set up my account. But thank you anyways, mate. 

Leviathansmoon
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Jarl
Joined: 06/01/2019
I have the same issue.  On

I have the same issue. 

On Friday or Saturday, I got logged out suddenly, hadn't done anything yet, tried to log back in, password wrong, tried to reset and it just froze, I had to go out of the game to Windows screen to close it. I never received an email, then tried to log in on the website where it said invalid, then I tried to reset the password in the browser, and there it just says, try again later or error. 

 

I'm on PC Windows 10, Google Chrome browers, but downloaded the gameplay, so wasn't using browser originally. 

 

Please  help, I also have a membership and it kind of sucks not being able to play. Have written to support twice, but no response.