Redeeming Dragons: Riders of Berk DVD Codes

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Brynjolf's picture
Brynjolf
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If you purchased the Dragons: Riders of Berk DVDs and want to redeem the codes you received, follow these steps to get awesome, new dragons and items in School of Dragons. First, go to www.schoolofdragons.com/dvd.

 

Depending on your situation, follow one of the following set of instructions:

  • If you already have an account and are logged in, the provided link will take you to a new screen where you can redeem your code. Simply enter the code and redeem on this page.
  • If you have an account but are not logged in, you can log in on the page from the link provided above (there is a login button in the registration box). After logging into your account, you will be directed to a new page where you can enter and redeem the code.
  • If you need to create a School of Dragons account, first complete the registration process. You will then be taken to a new page where you can enter and redeem your code.

In the event that you received a DVD code that does not work, please email us at Support@SchoolOfDragons.com telling us your broken DVD code and which DVD the code is from. We'll be glad to fix the problem for you!

 

EalaTional
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Jarl
Joined: 09/17/2013
DVD codes

we bought Dragons: Riders of Berk Part 1 but there was no Thunderdrum code..... is there a way to get another one w/out buying another dvd?

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firewormqueen
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Code Problem!

I cannot seem to find a code anywhere whatsoever in my disc! Could you help me? I can find no code. I really need to know. Desperately!

 

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Bug Report

firewormqueen wrote:

I cannot seem to find a code anywhere whatsoever in my disc! Could you help me? I can find no code. I really need to know. Desperately!

 

Please email us at Support@SchoolOfDragons.com. We'll help you out from there. Thank you.

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sparkly
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no code in thunder drum dvd

i cant find no code in my dvd can someone tell me a unsed code or tell me were to post if there is no code please.

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hi.......

hi dash i guess you know who i am......

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Brynjolf
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DVD Code

sparkly wrote:

i cant find no code in my dvd can someone tell me a unsed code or tell me were to post if there is no code please.

Hi sparkly. Please send us an email at Support@SchoolOfDragons.com letting us know which DVD you bought. We'll help you out.

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Mi6kataPro
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Well,you need the DVD from

Well,you need the DVD from Walmart...

If you got it from there,then go to Support@SchoolOfDragons.com ,tell them the problem and then you'll see.

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Sutter827
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Invalid Code

Hi, I bought the DVD with the code and when I went to redeem it, it says  the code is in invalid. I doubled checked the code three times and it still says it's invalid.  Can someone please help me? Thank you.

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thats what happened to me, i

thats what happened to me, i just emailed the makers of it (support@ blah blah blah) and had to do some stuff and it worked out fine for me, it took like a week or two though

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Hey SoD! I've sent in 2

Hey SoD! I've sent in 2 e-mails with details about my invalid Thunderdrum code and account details. Please read and revert quickly, thanks~

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Sutter827
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ArisenFlames, have you heard

ArisenFlames, have you heard from anyone yet? I sent an email yesterday, yet have not received help. I rushed to the store to buy the code for my daughter and were both upset she can not play with her thunderdrum. :( 

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DVD Code

Sutter827 wrote:

ArisenFlames, have you heard from anyone yet? I sent an email yesterday, yet have not received help. I rushed to the store to buy the code for my daughter and were both upset she can not play with her thunderdrum. :( 

Hi Sutter827. Did you receive a response regarding the DVD code? We went through all our emails so hopefully one of the emails we responded to was yours!

Sutter827
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Yes, unfortunately the code

Yes, unfortunately the code still doesn't work.  :(

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Oh, I am sure you'll get the

Oh, I am sure you'll get the answer pretty fast! :)

SoD has very active admins and they'll help you as soon as they see your message! :) By the way, where did you get the DVD from? If you didn't get the code from Walmart, I am highly sure that you won't be able to get a Thunderdrum- only the DVD's purchased by Walmart contain the code! :( But by the way: you can still enjoy the game even without the exclusive dragons! ;) Deadly Nadders, Monstrous Nightmares, Hideous Zipplebacks and Gronckles are amazing dragons too! ^^

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Sutter827
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I bought the DVD from Walmart

I bought the DVD from Walmart on Saturday with a code and it doesn't work. My daughter has been waiting 3 days for her dragon. I don't know what else to do. Should I contact someone else to get this matter resolved?

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DVD Code

ArisenFlames wrote:

Hey SoD! I've sent in 2 e-mails with details about my invalid Thunderdrum code and account details. Please read and revert quickly, thanks~

Hey ArisenFlames we got your email and sent you a response. Please let us know that you received it.

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Allydragongirlofberk
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Broken riders of berk dragon code

i entered my riders of berk dragon code but it doesnt work it says invaild code my code is 161 517 242 715 8416 i got it from the riders of berk dvd from Walmart please help me

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Hello! Sorry to bug you, but

Hello!

 

Sorry to bug you, but I sent in an email two days ago regarding my invalid Thunderdrum code, and I got a reply back very quickly asking me for the code so it could be fixed, and even though I gave it, I haven't been contacted since. I'm not sure what I should do- should I start the game and try and pick the Thunderdrum...? I haven't even opened the game, so I don't have a character or anything, and I'm just not sure what to do.

 

Help would be most appreciated...!

__________________

◄ R O W A N

•○•○•

STRIKE CLASS

◄ Voltage  Grumpy and temperamental Skrill. [Level 20

◄ Nimbus  Clumsy and enthused Night Fury. [Level 20] 

 Northwhisper  Well-meaning, trouble-making Woolly Howl. [Level 15

---

BOULDER CLASS

◄ Snaplash  The cuddly Whispering Death. [Level 20

 Mudsneeze   Mud-bathing Gronckle. [Level 20] 

◄ Smudge ♂  Eager-to-please Snafflefang. [Level 20] 

 Tempest  The cowardly Screaming Death. [Level 19

 Ulfric   The adventurous Groncicle. [Level 5] 

◄ Hunk ♂  Boastful and hot-headed Thunderpede. [Level 5] 

---

TIDAL CLASS

◄ Halfpitch  The cheerful, singing Thunderdrum. [Level 20] ►

◄ Riptide ♂ The mischevious Scauldron. [Level 20] 

 Chrome Fiercely loyal Sand Wraith. [Level 19] 

◄ Patch  The gentle Tide Glider. [Level 12] ►

◄ Sangha  Pranking master-mind Sliquifier. [Level 5] 

---

STOKER CLASS

 Nettle  Food-loving Hobblegrunt. [Level 20

◄ Firedrake ♂  Insistant and energetic Typhoomerang. [Level 18] 

◄ Sunwatch  Maternal, protective Fireworm Queen. [Level 5] 

 Hotspot  The paranoid Singetail. [Level 5

---

MYSTERY CLASS

 Alluna ♀  Shy and sweet-natured Flightmare. [Level 20] 

◄ Twist & Quibble ♀ Squabbling Hideous Zippleback. [Level 20] 

 Grimm ♀ The sock-stealing Boneknapper. [Level 17] 

◄ Echo  Haughty big sister Deathsong. [Level 14] 

◄ Nyroc ♂  Goofball little brother Deathsong. [Level 13] 

◄ Honeybite  The quiet, contemplative Sweet Death. [Level 5] 

◄ Lancelot ♂  Sleepy-eyed Armorwing. [Level 5] 

---

SHARP CLASS

◄ Sif  Curious and easily-impressed Stormcutter. [Level 20

 Puddlestep ♂ The relaxed and laid-back Raincutter. [Level 20] 

◄ Sheerside ♂  Quick-thinking, clever Razorwhip. [Level 12] 

◄ Delta  Aggressive and excitable Speed Stinger. [Level 5] 

---

TRACKER CLASS

◄ Flashstrike  The clean-freak Deadly Nadder. [Level 10

 Hitch ♂ Proud and brawny Rumblehorn. [Level 5] 

•○•○•

•  S U P E R H U S B A N D S  •  R H A C K  •  K O R R A S A M I  •  T E N R O S E  •

•○○•

 

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Thanks for following up with

Thanks for following up with us! One of our team members is going through those emails and will be in touch shortly. We appreciate your patience and understanding!

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Toothless
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Thank you very much!

Thank you very much!

Novad10
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Jarl
Joined: 12/15/2013
Ultimate Battle Pack Code not Working! :(

hello, it says that the page for your customer support link does not work, so i figured this is the only way to communicate with you. But i bought a riders of berk part 2 DvD with the whipsering death on the cover from target today, and my ultimate battle pack code is not working. Is the promotion over or am i going to be sent a new code? also does this code mean that i will receive a whispering death? please help me as soon as you can, thank you.

Novad10
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Jarl
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Ultimate Battle Pack Code not Working! :(

hello, it says that the page for your customer support link does not work, so i figured this is the only way to communicate with you. But i bought a riders of berk part 2 DvD with the whipsering death on the cover from target today, and my ultimate battle pack code is not working. Is the promotion over or am i going to be sent a new code? also does this code mean that i will receive a whispering death? please help me as soon as you can, thank you.

Novad10
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Jarl
Joined: 12/15/2013
Ultimate Battle Pack Code not Working! :(

hello, it says that the page for your customer support link does not work, so i figured this is the only way to communicate with you. But i bought a riders of berk part 2 DvD with the whipsering death on the cover from target today, and my ultimate battle pack code is not working. Is the promotion over or am i going to be sent a new code? also does this code mean that i will receive a whispering death? please help me as soon as you can, thank you.

Novad10
Offline
Jarl
Joined: 12/15/2013
Ultimate Battle Pack Code not Working! :(

hello, it says that the page for your customer support link does not work, so i figured this is the only way to communicate with you. But i bought a riders of berk part 2 DvD with the whipsering death on the cover from target today, and my ultimate battle pack code is not working. Is the promotion over or am i going to be sent a new code? also does this code mean that i will receive a whispering death? please help me as soon as you can, thank you.

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Brynjolf
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UPDATE: Broken DVD Codes

For any other players who are expereiencing difficulties redeeming their DVD codes, please send in a picture of your defective DVD code directly to Support@SchoolOfDragons.com, along with the username that you use to log-in and the type of dragon that you were trying to redeem. Our Customer Support team will be able to process the code for you, so that you’re able to enjoy all of the in-game exclusives that were included with your DVD purchase. If you have any other questions, feel free to let them know!

Novad10
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Jarl
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aplogy

i accidentaly sent u a message multiple times about my ultimate battle pack code not working, and i did not mean to send it that many times. i wanted to say sorry and that i was not spamming.

Novad10
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Jarl
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aplogy

i accidentaly sent u a message multiple times about my ultimate battle pack code not working, and i did not mean to send it that many times. i wanted to say sorry and that i was not spamming.

Vonfenelle
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Jarl
Joined: 12/13/2013
No codes

 Ok now I don't feel so bad seems I am not the only one with this issue but I bought both part adn two of teh riders of berk and have no codes for either teh thunder drum or whispering death kindly if there is a way may I have the codes to unlokc them pls I really wanna get both dragons Pls and thankyou

 

Vonfenelle
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Jarl
Joined: 12/13/2013
Re no code

I can't send in a picture of a defective code neither of my DVD's had a code and I would not buy a second copy of both dvd's riders of berk part 1 and 2 I understand how it could be difficult to believe such a request but If I may please have something done to acquire both codes I would be eternly greatful sincerly

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Brynjolf
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Walmart DVD Codes

Thank you for letting us know about this issue you've been having finding the promo codes on your DVDs. Just to be clear, these special in-game exclusives are specific to the DVDs being sold at Walmart as seen here: http://www.walmart.com/cp/School-of-Dragons/1105772  

If your DVDs were purchased from Walmart and you’re still not able to find the included codes, please send an email directly to Support@SchoolOfDragons.com. Our Customer Support team will be able to answer any questions that you might have about unlocking any extra in-world exclusives.  

 

If you have any other questions, feel free to let them know. Thank you for your patience and for your interst in School of Dragons!

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Mi6kataPro
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Mister Brynjolf,I'm pretty

Mister Brynjolf,

I'm pretty sure that you do your best in your work,but I know I will maybe be annoying if I ask you,but did you guys got my message.On the message was my e-mail,my problem with the part 2 DVD code? Sory if I'm annoying.My e-mail was starting with irenam (just safety)

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Mi6kataPro
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I still haven't got a

I still haven't got a response :(.Did you guys get it? I just really want the WhisperingDeath...

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Mi6kataPro
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Will I ever get the code that

Will I ever get the code that I need :(...I love this game and it will be cool to have a WhisperingDeath.Maybe I will have a problem with my school,cause I hardly will stop playing it :).

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Mi6kataPro
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Hi! Do you need part 1 and 2

 

 

 

 

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Foxlight
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Hello!

I just sent in an email (my username is myromey7) about my two DVD codes, neither of which are working. Hopefully you can get them to work. Thank you in advance for your time! :)

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Mi6kataPro
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Must be cool to have a

Must be cool to have a whispering death,am i right!?

 

Mi6kataPro's picture
Mi6kataPro
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I byed the Dragons Riders Of

I byed the Dragons Riders Of Berk dvd part 2 with the WhisperingDeath on it and the code doesn't work,it was said that was already used.I've sent you an e-mail for the problem yesterday.

 

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Magma Fyre
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Generally, how long will it

Generally, how long will it take after sending an email until the problem is solved? I'm curious as to how many business days it takes to get through the queue.

Valkyriae
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Jarl
Joined: 12/30/2013
E-mail

I am having the same problem. I sent an e-mail to the support team about a week ago and still have not gotten a response. When can I expect a return e-mail with a solution? I am assuming the team was on holiday break, but since it has been so long I was wondering if my e-mail even went through or got missed somewhere.

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1flower
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id say email it again, this

id say email it again, this is what happened to me:

the code is invaild thing

i emailed them, they replied with the ur email 94734375 or some random number like that has been sent in

after a few days, i get a response

then i get another response

then i give code and user then a pic of the code on it (idk what that was needed for)

and it worked out for me!

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thelegendofzelda
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it must be nice to actually

it must be nice to actually be able to get a whispering death, I wish i could get the code for one, but thats just me dreaming.

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tentativesunrise
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Jarl
Joined: 10/09/2013
Invalid Code

I've tried to redeem a code for Riders of Berk pt. 1 and it keeps saying the code was "invalid," even though the DVDs were purchased new from Amazon. What do I need to do to have the code redeemed properly? 

Mi6kataPro's picture
Mi6kataPro
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Go to

Go to Support@SchoolOfDragons.com and they will solve the problem.

Foxlight's picture
Foxlight
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????

Does anyone know if you have to create a new account to use the code, or if it adds a new character slot to the account you already have?

Mi6kataPro's picture
Mi6kataPro
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You can use the two ways.If

You can use the two ways.If you don't want to waste gems,create new account :).

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1flower
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it adds a new slot for FREE

it adds a new slot for FREE ^^ XD

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firewormqueen
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Asda is in partnership with

Asda is in partnership with Wal-Mart and also is a type of Wal-Mart, would that work? I need a repl;y quick though...

Brynjolf's picture
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DVD Codes

Hi all, just to clarify a few things:

  1. ONLY Part 1 and 2 of Riders of Berk DVDs bought from Walmart are able to redeem a Thunderdrum or Whispering Death dragon
  2. When you send your invalid code to Customer Support at support@schoolofdragons.com, be sure to also include a proof of purchase, like a receipt or picture of the DVD, and your account username
  3. After you send in your request to Customer Support, you should receive a confirmation email. Please know that our team is working very hard to help you :)
  4. Once you redeemed your code, you will be given a free new game slot, which you can use to create a new Viking and pick up your Thunderdrum or Whispering Death dragon egg from the Hatchery
greybeardjim
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Jarl
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Brynjolf -- I notice you do

Brynjolf --

 

I notice you do not mention DVDs purchased through Amazon with a code for an Ultimate Battle Pack. Is this offer still valid? Because when I entered the code that was included in my DVD, the site said it was not a valid code.

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Brynjolf
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WalMart

As mentioned previously, only DVDs brought from WalMart will have valid codes to redeem a Thunderdrum or Whispering Death dargon.