Parent password for manage account section problem

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HoneyCloudy's picture
HoneyCloudy
Online
Supreme Viking Champion
Joined: 03/12/2018

I would like to know how many ppl are affected of this problem. I registered my account at the end of 2014. And with this we had to create a parent password. I was 14 years old back then and didnt really care for the manage account section. And well...a year ago I wanted to do something there but I didnt had the password. So I requested a new one and got one. But funny thing the new one was wrong. Did it another time the second password was wrong as well. After this I decided to ask the support for help. We wrote 2 weeks bcs I only got a awnser when it was night in my land. We ended up there that she couldnt help me bcs under my E Mail it only showed the last user I registered with this one. She can find my first username but not the E Mail to it. I thought then that we are not supposed to register more then one account under the same E Mail. But she told me then that this is ok and not a problem. Well I guess my situation says something different about this. Anyway when I try to get into the manage account section I can just see in the background that there, where u see ur E Mail is a weird mess of letters symbols and numbers. So long story short question. Does anybody has the same problem or kind of such a problem?

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              ~xHoneyCloudyx~

 

                                     

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Kara is a dragonandriod who was build to do the work for her owner/master. He mistreated her alomst every day. Of course then to most ppl she is just a machine. A machine who does everything and cant say no. Bcs this is her program. They think a machine cant feel anyway. But Kara was much more then just a machine. And one day she opened her eyes. She dont want to listen to her owner/master anymore. She wants to make her own decisions and want to be free. Kara escaped from the place where she once used to be. Now she gets hunted, they want to catch her and reset her memory. They think it is just a error in her progarm that needs a fix. She is allways escaping and searching for the paradise, where she can be free. Her world is full with andriods who are slaves to the living folks. She is one of a few, who opened their eyes and escaped from this censored. These Andriods also get hated by a lot ppl. But the true monsters are not the andriods.

(This is a mix between how to train your dragon and Detriot : Become Human, in my story then Detriot : Become Dragon. The story isnt completly maked from my own. It is more a fan story based on a character in Detriot. I know its weird but I love it xD. I just became a big fan of this emotional game)

 

 

 

 

Drawings

(hand drawn)

 

 

~About Me~    (If anybody cares)

 

Im a shy, young adult Woman (I guess? Dont feel so different as adult.) who just loves dragons.

Im not really open to ppl in real live. Im also bit much silent in game.

I need nice, friendly ppl arround me, who wants to talk a lot to get me out of my shell.

My favorite thing is doing drawings. (Right now only dragons, I used to draw animals when I was younger.)

Favorite color is blue of course. But I almost love all colors so long they are bright and strong.

Also Im an anime lover. One of my favorite is Tokyo Ghoul (I did even draw a Ken Kaneki Stormcutter.)

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Ranikittie's picture
Ranikittie
Offline
Wilderness Explorer
Joined: 12/02/2016
Melodie, Do you mind giving me back my Subject??

Somewhere in 2014, Sod Went through a huge account Security upgrade, which effected some already existing accounts, making their data unable to be found. It's quite possible that your account was one of the ones effected. All I can really suggest is when whoever you have been talking to gives you your username, simply go to try and reset the password. It's been a very long time since I've had to reset my password, so I don't know for certain; but you will asked to either put in your email and/or your username. If it asks for your email, just type in all the emails you use/used at the time. As someone who has a bunch of accounts and only 5 emails, I tend to get it eventually

 

Other than that, I'm not quite sure how to help. Aside from you trying to either figure out your password/email or the custom survice that take care of all the emails finding your info, I don't think theres much anyone can do unfortunelty.

__________________

Username: Ranikittie

Character Level: 35

Member: No

friend code: D6VCHH

Full Name: Rani Jade Riviera

Age: 18

Family: Dagur and Heather

Likes: Music, Sword fighting, Flying on her dragons, Fishing, Farming

Dislikes: Stormheart, Dragon Hunters, Staying Still, Snotlout(sometimes)

Main Dragon: Death Song

Main Dragon Name: Melodie

 

(Art Done by the ~AMAZING~ AstridTheRougeRider)

Dragons:

Melodie|Female|Adult Death Song

Evermist|Female|Adult Deadly Nadder

Windwhip|Female|Adult Razorwhip

Rubydust|Female|Adult Singetail

Metalwing|Male|Adult Armorwing

Firefang|Male|Adult Monstrous Nightmare

Winter|Male|Adult Groncicle

Emerald|Female|Adult Gronckle

Digger|Male|Adult Whispering Death

Titlewave|Female|Adult Tide Glider

Senpai|Female|Adult Sand Wraith

Guardian|Male|Adult Triple Stryke

Wombat|Male|Adult Moldruffle

Shadow|Male|Adult Razorwhip

Senshi|Male|Adult Elder Sentinel

Icarus|Female|Adult Silver Phantom

Spirit and Soul|Female|Teen Hideous Zippleback

Sonic|Male|Teen Thunderdrum

Kirito|Male|Teen Raincutter

Sapphire|Female|Teen Changeling

Sunrise|Female|Baby Raincutter

Thunder|Male|Baby Skrill

Isobu|Female|Baby Triple Stryke

Jinx|Female|Baby Scauldron

 

QNA -

 

Q - Where can I Normally Find you if you're online?

 

A- You can either find me in these places - Melody Island, The school, Titan Island, The Lookout(Farm) or my stables <3 If you still have trouble message me

 

Q - What's your favourite SOD Expansion pack?

 

A - My Fav has GOT to be The Secret of the Leviathan! <3

 

Q - When did you start playing SOD? 

 

A - My Main Account (Ranikittie) Was created on 24/04/2016(Aussie date) But i had been playing a few months in advance.

 

(If Any other Questions, PM me and I'll answer them here!!)

 

Weapon:

 

 

 

 

Friends:

CelestiaOwl

KendallKitty

Dustypuppy

 

Backstory:

Rani Jade Riviera is the Younger sister of both Dager and Heather. However, not many people know she exists. For you see, her entire life, she has been kept in secret. After word of her fathers passing reached Dager, as he was the eldest it was his duty to look over the island. Dager didn't want anything bad happening to his younger sister, so he kept her in secret still. He however shipped Heather off. Rani does not understand why he decided to keep her but she did. When she turned 11 she wanted to see the island she had only heard stories about from her parents and older sibling. She snuck out from the home while Dager was busy and was able to see the world around her. However, that same day Hiccup and the dragon riders came to attack. The world she was still trying to understand disappeared into a cloud of dust and ash right before her eyes. She tried making a run for her own home, however just as she was about to reach the door her home went up in a cloud of smoke from Toothless. Fearing for her life, she ran ino the forest close by, but was soon captured by the twins. Hiccup took one look at her, and decided it would be best to bring her back with them. With the only items on her were her double axe and her diary, she was forced into a new world. To stop Hiccup and the others finding out who she was, she took the name Rani Jade Riviera. For a while Hiccup didn't know what to do with her, however one afternoon while Rani was training Hiccup caught her. Hiccup then requested that Rani help the dragon riders rescue a few death songs from Melody Island. After their adventure was over, with the Dragon Hunters escaping with both deathsongs; Rani Discovered a Death song egg. Hiccup requested that Rani take care of the soon to be born Dragon, in which she did. When Rani was 16, Hiccup asked her to become a School of Dragons student and learn side by side with her Dragon, Melodie. Rani has gone on many adventures with both Hiccup and other members of the school, has grown closer to Melo hideand made lots of other connections with other dragons. She has reunited with Heather and Dagar, however still takes the name Rani Riviera.

HoneyCloudy's picture
HoneyCloudy
Online
Supreme Viking Champion
Joined: 03/12/2018
~My coat wont keep me warm anymore~

Its not about the reset of my in game account its about to reset the parent password. This is the thing that dont work. I dont have any problems with my in game account. But interesting to hear about this security update. Didnt know that this happend.

HPowers's picture
HPowers
Offline
Supreme Viking Champion
Joined: 03/25/2015
...

I haven't ever been able to access my Manage Account section. It always tells me that the password I entered is incorrect even though it isn't. I've seen lots of people with this issue over the years. Unfortunately I don't know of any fix for it.

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Want to know a little about me? Scroll through my signature to get to the About Me section

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nor jewels, nor works of art.

They cannot be held in your hands-

They're held within your heart.

For worldly things will fade away

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But the treasure of true friendship

Will never lose its glow.

(Poem from the Disney movie Tinkerbell and the Lost Treasure)

 

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Profile Pic's a little hard to see, so here it is so you can actually see it:

HPowers banner by Gertie Gazoo

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Related image

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About Me:

 

The first and most important thing you should know about me is that I'm one of Jehovah's Witnesses. I enjoy studying the Bible and learning from it. I live by Bible standards and strive to apply Bible principles in my life everyday. Of course, I'm not perfect and would never claim to be. However, when I make a mistake I do my best to learn from it and then do my best not to repeat it. I apologize when neccessary and accept correction where it's needed. I happily talk about my religion and beliefs with others but I don't force it on them. If they aren't interested or tell me they don't want to talk about it, I respect that.

For more information on Jehovah's Witnesses, for answers to your Bible-based questions, or for information on a varity of topics, some of which  include: animals, countries, how to deal with bullies, how to have a happy family life, how to make real friends, and depression, please visit jw.org.

 

 

Favorite Colors: Purple and Pink

 

Favorite Food: Pizza, Peanut Butter and Jelly Sandwiches and almost anything Chocolate (I say almost anything because there are some things chocolate I don't like. For example chocolate covered cherries)

 

Favorite Music: Country, Pop, and Disney Songs

 

Favorite Seasons: Spring and Summer

 

Favorite HTTYD Characters: Hiccup, Toothless, Astrid, and Tuffnut

 

Favorite Things To Do: read, sing, listen to music, play computer games, video games, board games, card games, watch tv/movies, and spend time with my mom and sister

 

Things I Collect:  Books, Dvds, Cds, stickers, stuffed animals, Star Wars stuff, and dolls (dolls I collect include Barbie, Monster High, Ever After High, Bratz, Moxie girls, Disney Princess and others)

 

Favorite Dragon Species: Furies(Night Fury, Light Fury, and NightLights)

 

Favorite In-Game Dragons: Woolly Howl, Windwalker,  Sand Wraith, and Deadly Nadder

 

Favorite Vegetables: Corn and Potatoes

 

Favorite Fruits: Grapes and Bananas

 

Please Note: I do not have Facebook, Discord, Instagram, Twitter, or any other form of social media. If you wish to contact me, here on the forum or in game are the only ways to do so.(I've had some people ask me about this so I decided to add this to my siggy.)

 

Star Wars Favorites

(Yes, I must have a favorites section devoted to Star Wars XD)

Female Characters: Leia, Padme, Ahsoka, and Rey

Male Characters: Luke, Han, Anakin, Obi-Wan, and Yoda

Droids: R2-D2, C-3PO, BB-8, and K2-SO

Villians: Darth Vader and Kylo Ren

Clone: Captain Rex

Ships: Han x Leia, Anakin x Padme, Cassian x Jyn, Finn x Rey, Kanan x Hera

 

 

 

                                                 

     

HoneyCloudy's picture
HoneyCloudy
Online
Supreme Viking Champion
Joined: 03/12/2018
~My coat wont keep me warm anymore~

If it really has to do something with this security update back in 2014 then I guess the devs itsself cant even fix it. But I still dont get how those accounts still exist when the data of them got lost somewhere. But glad to hear Im not alone with that.

HPowers's picture
HPowers
Offline
Supreme Viking Champion
Joined: 03/25/2015
...

I don't think this particular issue has anything to do with their security update because it isn't game account related. It's just that people can't access their Manage Account section on the SoD website.

hawkfrost15's picture
hawkfrost15
Offline
Wilderness Explorer
Joined: 12/07/2014
All the Skrills

I made my account back in 2014 too, about December. Ever since, I've had issue after issue with trying to change passwords for the frankly way too many things in this website and game that use separate passwords. I can no longer change my game password to something I want it to be, because the game freaked out about a year or so ago, and I had to change my password to one of the auto ones and could never change it back. With the parent password, I had to do the exact same thing, and every freaking time I need to log into the manage account settings, it makesa huge fuss and I can never keep the same password. I've had to stick with the auto generated ones. As someone else said, i think everyone who made accounds back in 2014 are just screwed when it comes to passwords and emails. It's rather poor service of SoD to not fix the issue, which is a shame considering how much money I have on that one accound that takes ages to get anywhere to change stuff in. IDK what to tell you, but I have the relative same issues in the manage accounts area.

__________________

Welcome to my Signature!

Viking Name: Owlshadow

Age:19

Member Since: December 2014.

Clan: Prefers to be a loner

Main Dragon: Darksky

Owlshadow is a fierce protector of dragons, and a true lover of Skrills. My two favorite dragons; Darksky, a titan Skrill; and Snowstrike, an adult Skrill; are brother and sister, and were some of my first dragons. I've been playing this game for 4 years and change. Long enough to remember when Timberjacks were in the game as taxis, and icestorm island, the first expansion, didn't exist.  What follows below is a list of all of my dragons, in order of adoption dates.

 

Frost: Female Adult Monsterous Nightmare

 

Icestorm: Male Adult Thunderdrum


 

Darksky: Male Titan Skrill

 

Snowstrike: Female Adult Skrill

 

Glacier: Male Adult Monsterous Nightmare

 

Fallen Snow: Female Adult Fireworm Queen

 

Icy Heart: Male Adult Whispering Death

 

Blizzard: Male Adult Gronkle

 

Wind and Cold: Female Adult Hidious Zippleback

 

Hailstorm: Male Titan Wooly Howl

 

Frostfright: Female Adult Hobblegrunt (Glitch Dragon)

(I was doing Icestorm Island waaay back in time when it like, first came out, and for whatever reason, it gave me a hobblegrunt egg. To this day, I have no idea why it happened. But I don't care, I love her so much, and she is my main battle dragon)

 

Eternal: Female Adult Snafflefang

 

Tundrascar: Male Titan Boneknapper

 

Freezing Rain: Male Adult Rumblehorn

 

Midnight Sun: Female Adult Deadly Nadder

 

Nightstorm: Male Adult Screaming Death

 

Icetide: Male Adult Thunderdrum

 

Snowcrusher: Male Adult Grapple Grounder

 

Krusnik: Male Adult Shivertooth

 

Dmitri "Dima": Male Adult Groncicle

 

Cenote: Female Adult Flame Whipper

 

Broken Blizzard: Male Adult Singetail

 

Icebreacher: Male Adult Eruptodon

 

Artikscar: Female Adult Razorwhip

 

Wolfsong: Male Adult Deathsong

 

Geyserskull: Female Adult Scauldron

 

Frigid: Male Adult Scuttleclaw

 

Loki: Male Adult Triple Strike

 

Snoggle: Male Adult Armorwing

 

Watcher: Male Adult Sentinal

 

Iceburg: Male Teen Shockjaw

 

Frostbite: Male Adult Deathgripper

lol, forgot to take a pic

 

 

If you made it this far, here are some more pretty pics I didn't use. Mostly Skrills.

Actually, mostly Darksky lol

Holy hotburple the hidden world colors on the titan skrill

 

Look, tis me, Owlshadow. Pls tell me y'all can see these pics, this sig took forever.

HoneyCloudy's picture
HoneyCloudy
Online
Supreme Viking Champion
Joined: 03/12/2018
~My coat wont keep me warm anymore~

I almost think that this bug goes maybe so deep in the system that its not fixable anymore. I mean the support couldnt even find the connection between my E Mail and user. Both are visible but not together only seperated. I would really like to know how it looks on their computers. Dont worry I didnt wrote this thread to find help trough others. I just wanted to know that Im not alone with this. And well maybe the admins see the thread and maybe try to change something one day. Thank you for your reply.