New Type Of Bug In Quest "Saving Skulder"

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ACOBO
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Jarl
Joined: 02/18/2017

Its a new type of bug that i got encountered with. Not seen any other Reports facing this kind of bug.

There is a bug in this quest named "Saving Skulder". After collecting all the fossils from the ship and giving it to the storekeeper it  allow us to take skulder away from their cage and then we have to lead skulder back to the docks.

 

I was leading skulder back to docks and this is the part where my game crashed. Then i opened the game again in order to complete the quest and i saw Skulder was not there anymore and quest arrow too.

The quest arrow which help us to complete the quest.

 

Its been one year since then and the bug is not fixed yet and i am stuck at that particular quest till now.

And because of this bug i am not able to play other quest which will come after "Saving Skulder" quest.

 

I was using my pc when this issue occured

Window 8 

That time playing in Google Chrome and now in Facebook Gameroom

It occured :- June 2017

 

Screenshot :-       http://prntscr.com/j928ip

This screenshot is provided to show there is no quest arrow and skulder.

 

Sorry for this long post but i need help for solving this problem in order to complete my quest and play another.

I provided everything according to the guideline given in "How To Report a Bug"

 

Thanks

Brynjolf's picture
Brynjolf
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School of Dragons Admin
Joined: 08/29/2013
User information

Hi Viking! Thank you for reporting this issue. Could you please provide us with your username and Viking name. We will have our team look into this issue. Thank you! 

ACOBO
Offline
Jarl
Joined: 02/18/2017
Username :- ACOBO   Viking

Username :- ACOBO

 

Viking name :- ACOBO

Brynjolf's picture
Brynjolf
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School of Dragons Admin
Joined: 08/29/2013
Clarification

Hi! Thanks for the information. To clarify, both your username and Viking name have a dash at the front, correct? 

ACOBO
Offline
Jarl
Joined: 02/18/2017
No, there is no dash   Its

No, there is no dash

 

Its just       ACOBO     in both

 

 

Brynjolf's picture
Brynjolf
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School of Dragons Admin
Joined: 08/29/2013
Thank you for the clarification.

Thank you for the clarification. We will pass this on to our team so they can take a further look into this issue. We will keep you updated as soon as new information becomes available. Thank you.