Lost progress on a registered account!

5 replies [Last post]
yahuya0
Offline
Jarl
Joined: 11/28/2014

It happend to be a year or so maybe july 2016 since my last login in game and had my progress and everything I am a member since Dec 2014 had almost 40 or 50 dragon, Today it happend that i want to play the game and continue from where I left when it kept telling me "invalid username or password", I clicked on forgot password and typed my username and email and said "username is not valid", I opened my inbox and searched for the email and had my username and password in it so I said how could this username be invalid when iam sure i registered and played for 2 years using this username, then I clicked on create an account and entered exactly same old info same email same username and it just happend like if it was my first time when I logged in asked for information but when I got to account page it's written that iam member since 2 years and 33 weeks
,I didn't mind all this I thought some kind of new procedure, I logged in inside the game and got me to create a new viking ,I didn't want to create one hoping that I get my progress back.

Just please bring back my progress.

Brynjolf's picture
Brynjolf
Offline
School of Dragons Admin
Joined: 08/29/2013
Try reinstalling...

Hello! Thank you for reporting this issue. If you see the 'Create a Viking' screen, plese do not do so, instead log out of the game, reinstall and then try login back in. Creating a new viking may compromise your already existing one. If you are receiving an error message when trying to log in, please also try reinstalling. Do let us know. Thank you! 

yahuya0
Offline
Jarl
Joined: 11/28/2014
How ever I try it's still the

How ever I try it's still the same I tried uninstalling it and kept logging in and out many times still getting Creat viking menu I even tried on my samsung tablet I downloaded the game and logged in still same.

Brynjolf's picture
Brynjolf
Offline
School of Dragons Admin
Joined: 08/29/2013
Further Details...

Thank you for the update. The account you are currently on is a newly created one, correct? However it says you have been a member for a few years? Could you please provide us with your username and viking name, as well as the date you originally created the account. Thank you. 

Silverlight's picture
Silverlight
Offline
Wilderness Explorer
Joined: 01/04/2017
you could try resetting it, I

you could try resetting it, I think you can only reset your password but I can't remember.

__________________

Background: My name is Silverlight, it's not the most normal name, but when you think about it, no bodies name is truly normal. I grew up with a healer, my parents were killed by a almost a dozen monstress nightmares, my parents were great warriors, almost the greatest, but they were extremelely outnumbered, ever since then, I've been afraid of heat. The healer gave me the name after the Silverlight lake, it's also known as the lucky lake, she gave me the name hoping it would give me luck, and a chance a better life than what I had. I don't know if it worked.

First dragon, first account: Stormy was the first dragon I ever met, we met in a strange way, both of us nearly died. I was out walking with my friend, she had a dragon, everyone I knew had a dragon, but me. Stormy was an aggressive dragon, if she saw someone or something, she would investigate, then attack, Stormy had been living far away from Berk and hadn't seen any friendship between dragons and Vikings, if she saw a Viking, she would kill it. Well Stormy saw me and dived strait at me, I didn't see her coming but my friend did, she threw her axe at Stormy, Stormy spun around and wacked the axe away, and in the process, cutting my face with one of her poisoness spines, i would be dead soon, so Stormy picked me up took me back to her nest. She couldn't be bothered killing me so Stormy left the poison to do its job. But the fight wasn't over yet, I still had my axe and a bit of strength, but the poison was weakening me fast. I knew if I wanted to get away I would have to kill her, so when Stormy wasn't looking, I swung my axe out and lunged at her reluctantly and sliced a hole in her chest, Stormy cried out and fell to the ground, I ran, then I stopped and looked at Stormy, I couldn't leave her there, I rushed back over towards her, her breathing was heavy, blood gushed out of the wound I made, I felt horrible, I couldn't do anything, or could I, of course I could, I was raised by a healer! I rushed out of the nest, gathered what I needed, then I ran back to Stormy and healed her, it took many hours, I thought the poison would kill me at any moment, I just got weaker and weaker, but finally I finished, she stood up and shook herself, then she picked me up, I thought she was going to eat me, but I was to tired to struggle, but then something amazing happened, she threw me onto her back and Stormy flew me back to Berk, even knowing a storm had started, a big one, but no matter what happened, Stormy did not stop flying until I was safely on Berk. After that, me and Stormy became the best of friends, I called her Stormy because even knowing there was a horrible Storm, and even knowing that the rain stung her face and the wind ripped at her wings, Stormy did not stop once until I was safe. Stormy was a beautiful dragon, she had dark purple skin and a dark purple underbelly, with big white spines and deep blue wings, and now she has a long scar on her chest she where I cut her, and I to, have a scar on my face where Stormy cut me. I don't know why Stormy chose to save me, all I did was heal something I gave her, but I do know one thing, dragons are amazing, intelligent creatures, who will never cease to amaze.

 

2.Airwalker-Teen Speed Stinger male.

3.Shatter-Adult Whispering Death male.

4.Slpitshake-Adult Whispering Death male. 

5.Hail-Adult Groncicle male.

6.Icicle-Teen Groncicle male.

7.Quake-Adult Gronckle male.

8.Darkfrost-Adult Devilish Dervish male.

9.Amber-Adult Deathsong male.

10.Windshear-Adult Razorwhip male. (I know Heathers is a female)

11.Union-Adult Singetail male.

12.Jack-Adult Prickleboggle male.                                                    

13.Rocksmasher-Adult Eruptodon male.     

14.Moonflight-Teen Tideglider female.

15.Pebble-Baby Hobblegrunt male. (Twin brother to Apple)

16.Apple-Baby Hobblegrunt female. (Twin sister to Pebble)

17.Alpha Toothless- Adult Nightfury male.

18.Typhoon- Adult Typhoomarang male

19.Thyme (Thyme, pronounced Time) Baby Scuttleclaw male.

 

Thats all of my first account, more to come later! :) 

 

yahuya0
Offline
Jarl
Joined: 11/28/2014
Details

Yeah I had to do creat account procedure but I entered same info.s, My account was originally created on "11/28/2014" with the username "yahuya0" , I also had 3 vikings in game as i remember but my main was "FireThronz" level 35.

Note:
I can provide also picture of the email that was sent on the day account created in 2014.