Internal Server Error, Can't Get into Game...

13 replies [Last post]
razorsharp225's picture
razorsharp225
Offline
Berk's Power Player
Joined: 02/29/2016

 For the last three weeks I haven't been able to get into the game, it loads to the second screen where you can choose which viking you want to play, and then it says internal server error, please load the game again. I playing on my computer wiht the downloaded version.... Anyone else having this issue? Admins please help me! Thank you!!

__________________

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Viking: AthenaClaire

Clan: The Dragon Racers

Dragon Count: 63

Main Dragons: Nightglow, Flightmare (Titan Wing); Rory, Deadly Nadder (Titan Wing); Willowing, Timberjack; Alexios, Skrill (Titan Wing); Lucrest Slick; Slithersong

 

 

 

*Proud Elder of The Dragon Racers*

 

 

A little bit about my Viking:

 

Name: AthenaClaire

Age: 17

Gender: Female

First Dragon: Rory

Birthplace: On an island far far away.

Birthday: May 6

 

 

 

A little bit about my main Dragon:

 

Name: Slick Lucrest (Slick)

Age: 14

Gender: Male

Species: Slitherwing

Rider: AthenaClaire

Birthplace: -Icestorm Island-

Birthday: March 21 

 

 

"I may not have gone where I intended to go, but I think I have ended up where I needed to be."

 

 

 

 

 

 

 

 

^Adoptables^

 

 

Art by Jada:

 

 

 

Art by xxPhinaxx:

 

 

 

 

Art by Witcherforever:

 

Art by Linkwolf:

 

 

 

Art by chameishida:

 

 

Art by Bavelly:

 

 

 

 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

 

 

 

 

 

 
 

 

DragonGirl1's picture
DragonGirl1
Offline
Dragon Master
Joined: 12/14/2016
Moonstryke ate my subject. Again.

I've also been having this problem for almost 2 weeks now since I updated the game. It was a little different though. I can't even get to the viking screen. I hope this will get fixed soon.

__________________

 

My Signature

 

 

Table of Contents

 

Bunch of Boredom

About Me

Artwork

Other Stuff

 

 

Warning: Bunch of Boredom up ahead!

 

 

She shall not be betrayed, nor disrespected,

for she is part of a prophecy long forgotten.

She shall slay every Dragon Hunter alive,

and recreate this into a peaceful world full of dragons.

 

 

The God of Lightning stated that this unique human being shall be gifted with untold powers, and take control of all Strike Class dragons.

 

 

The trainer of the powerful Skrill, Phantom.

 

 

And the legendary Night Fury, Nightwing.

 

 

She shall call upon the arrival of the Woolly Howls.

 

 

And the Snow Wraiths shall obey her.

 

 

The Triple Strykes shall arrive into the world.

 

 

And the Bewilderbeast shall rise from the depths of the northern sea.

 

 

When the power is given to her, Darkflower the Brave shall rise with the dragons by her side, to lead the battle against Drago Bludvist and the Dragon Hunters, and regain her role as the ruler of all dragons.

 

 

~~~~~~~~~~

 

 

About Me

 

What's up everyone? Welcome to my signature! You can call me DF, Dark, or just simply Darkflower.

 

Viking Name: DarkflowerTheBrave

 

Friend Code: PM me or friend me in the game

 

Likes: Dragons, Video games, Movies, Books, Reptiles

 

Personality: Friendly, Passionate, Fierce, Short-tempered, Emotional

 

My Dragons:

 

Earthquake-Rumblehorn

(Male)

[Adult]

Fireclaw-Deadly Nadder

(Male)

[Adult]

Toothless-Night Fury

(Male)

[Adult]

Icicle-Groncicle

(Male)

[Adult]

Windslicer-Razorwhip

(Male)

[Titan]

Amberfang-Deathsong

(Female)

[Adult]

Armorclaw-Armorwing

(Male)

[Adult]

Flamethrower-Singetail

(Male)

[Adult]

Eruptor-Eruptodon

(Male)

[Adult]

Threadwing-Hobblegrunt/Threadtail

(Male)

[Adult]

Gecko-Flamewhipper

(Male)

[Adult]

Zap-Shockjaw

(Male)

[Adult]

Whisperer-Whispering Death

(Male)

[Adult]

Duskwing-Triple Stryke

(Male)

[Adult]

Sonic-Thunderdrum

(Male)

[Adult]

Dawnstar-Raincutter

(Female)

[Teen]

Moonstryke-Triple Stryke

(Female)

[Baby]

Goldheart-Razorwhip

(Male)

[Teen]

 

Main Racing Dragon(s):

 

Toothless-Night Fury

(Male)

[Adult]

Windslicer-Razorwhip

(Male)

[Titan]

Zap-Shockjaw

(Male)

[Adult]

 

~~~~~~~~~~

 

 

Artwork

Coming soon...

 

~~~~~~~~~~

 

 

Other Stuff

 

Coming soon...

 

~~~~~~~~~~

 

 

 

 

 

 

BYE!!!

 

 

 

 

 

 

razorsharp225's picture
razorsharp225
Offline
Berk's Power Player
Joined: 02/29/2016
Rory took my subject....

Me too! Good to know I am not alone, I did send an email so I will keep you guys updated if I get anything back!

XPenelopeX's picture
XPenelopeX
Offline
Chief
Joined: 12/12/2017
....

Yeah, this happens a lot to me too. I can get in the game every now and then. But it gives the error thing a lot even before I get into the game and logs me out again over and over again.

__________________

By LazerBolt

Glory Hunter's picture
Glory Hunter
Offline
Wilderness Explorer
Joined: 08/09/2015
Yep, I'm having the exact

Yep, I'm having the exact same issue. Whenever I click play on the viking screen, it says internal server error, please load the game again. It only gives me an option to tick - and when I do, I am signed out and have to log back in again. So far, haven't had any luck since the update :/

__________________

 

In the game, I am known as Fearsome Fire.

My main dragons include:

-  Sky Riser - a windwalker (main riding dragon - also used in races)

-  Glory Hunter - a titan storm cutter (main battle dragon)

-  Dark Frost - titan wooly howl

-  Shining Spark - titan terrible terror

-  Storm Striker - titan skrill

Glory Hunter's picture
Glory Hunter
Offline
Wilderness Explorer
Joined: 08/09/2015
Yep, I'm having the exact

Yep, I'm having the exact same issue. Whenever I click play on the viking screen, it says internal server error, please load the game again. It only gives me an option to tick - and when I do, I am signed out and have to log back in again. So far, haven't had any luck since the update :/

Brynjolf's picture
Brynjolf
Offline
School of Dragons Admin
Joined: 08/29/2013
Further Details...

Hello! Vikings thank you for reporting this issue. In order to further help you we will need a few more details. 

 

  • Which platform are you using to play the game? 
  • Have you tried reinstalling?
  • Does this occur on other platforms?
  • What were you doing in-game before this occurred? 
  • Which screen are you unable to pass? 

Do let us know, and please include your username and viking name as well. Thank you!  

razorsharp225's picture
razorsharp225
Offline
Berk's Power Player
Joined: 02/29/2016
Personally, I am using

Personally, I am using DOMAIN, and I have tried re-installing multiple times. I have not tried it on other platforms, I will try and let you know. Before this occured it was working and functioning regularly. I wasn't on as much over christmas break, becuase it was Christmas. The only thing I was doing was managing my farm and keeping my stable quests going. And I am unable to pass the screen where I can choose my viking.

My in-game username is: razorsharp225

My main viking is: AthenaClaire

 

Thank you, hope we can get this issue solved!

Brynjolf's picture
Brynjolf
Offline
School of Dragons Admin
Joined: 08/29/2013
After Update?

Thank you for the update. Is it possible this may have occurred after you updated the game to our latest 2.10 version? 

razorsharp225's picture
razorsharp225
Offline
Berk's Power Player
Joined: 02/29/2016
I can get it to work on my

I can get it to work on my mobile device but not on my PC.  I also don't play it on my mobile device so it still doesn't help:(   

Glory Hunter's picture
Glory Hunter
Offline
Wilderness Explorer
Joined: 08/09/2015
I am using an OSX El Capitan

I am using an OSX El Capitan (version 10.11.6) to play the downloaded game - and it is in this version that I have an issue. When on an iPad Pro, the game seems to work fine, and I am not stuck.

 

Unfortunately, reinstalling did not fix the issue.

 

The last thing I remember doing on the game is flying around on my newly-made-titan Snow Wraith, before the update came out.

 

I am unable to pass the viking selection screen, as whenever I press 'Play' or any other button, it says "Internal Server Error, Please Reload Your Game." But each time I try to play, and reload the game, it does this - unless I am on the iPad.

 

My username is brittany 56, and my viking name is Fearsome Fire.

 

Brynjolf's picture
Brynjolf
Offline
School of Dragons Admin
Joined: 08/29/2013
Thank you for the details.

Thank you for the update! We will pass this on to our team so they can take a further look into this issue. Please do  let us know if anything changes on your side of things. Thank you for your  continued patience. 

razorsharp225's picture
razorsharp225
Offline
Berk's Power Player
Joined: 02/29/2016
I finally got back in! But I

I finally got back in! But I am not sure what the issue was.... I simply went onto a different account on my computer, it could be a restricted error issue...

Glory Hunter's picture
Glory Hunter
Offline
Wilderness Explorer
Joined: 08/09/2015
Still unable to get in; tried

Still unable to get in; tried playing as a guest. :/

 

However, yesterday I was able to get past play - and was almost able to play. Unfortunately, before the game fully loaded (before it came up with the daily rewards), it said 'internal server error, please load the game again.' When I clicked it this time, it crashed instead of reloading and logging me out.