I did not Get Gems From being a Member for a month

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Joined: 03/23/2014

When I became a member on my account called VikingEmelia (thats my username) I only bought a ONE MONTH membership that was supposed to come with 500 gems. It didnt but i re-logged and i got a thunder drum and hatched it wich means i was DEFINATELY a member. So.... I got the membership for sure but i only have a few gems from when i was not a member. Please help me get them back! I lost 500 gems when i became a member and i really need to use them to insta grow one of my two dragons! Please write me back ASAP! -VikingEmelia