I can't finish my quest. Please help!

6 replies [Last post]
rlawkrrk01
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Jarl
Joined: 12/10/2017

First, I am not an English speaking person, so the sentence will be awkward. I am getting help from a Google translator. I'm sorry about this.

 

I had a quest called 'Botany 101'.

And I went to Astrid to finish the quest, but she did not respond anything. Also the quest arrow did not appearing command. So I have to forcibly end the game without doing this quest.

 

I really want to solve this problem. What can I do? My game name is LeninaCrown and the user name is rlawkrrk01. Please help me!

(Oh my, I do not know how to register a photo!)

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Brynjolf
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School of Dragons Admin
Joined: 08/29/2013
Further Details...

Hello! Thank you for reporting this issue. Which platform are you using to play the game? PC/MAC downloadable, the mobile app, etc? Have you also tried reinstalling the game? This can sometimes help resolve certain issues. Do let us know. Thank you! 

rlawkrrk01
Offline
Jarl
Joined: 12/10/2017
Oh!

 

 

I am playing PC downloadable games.
And I've already tried reinstalling. 

Oh, and I misplaced my game name. My real name is LeninaCrowne.

I'll wait for your answer! :)

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Brynjolf
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School of Dragons Admin
Joined: 08/29/2013
User information

Thank you for the update. When you open the game you username should appear on the log in screen before you click play. We will need this in order to locate your account, as well as the name of the Viking that is being affected. Do let us know. Thank you! 

rlawkrrk01
Offline
Jarl
Joined: 12/10/2017
My username

My username is rlawkrrk01.

If you have any other information I need to tell you, please tell me! Thank you.

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Brynjolf
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School of Dragons Admin
Joined: 08/29/2013
Thanks!

Hello! Thank you for the update. We will pass this information on to our team so they can take a look into this issue. We will keep you updated as soon as new information becomes available. Thank you for your continued patience. 

rlawkrrk01
Offline
Jarl
Joined: 12/10/2017
Thank you very much!

I'm glad to hear that! Thank you for your continued attention. I was touched your kindness. I'll look forward to the good news! Thank you!