Forgot password and email..

5 replies [Last post]
Moonflight's picture
Moonflight
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Dragon Trainer
Joined: 03/23/2015

Helphelphelphelp save me admins..

 

So I started playing SoD from day one, the minute it went live five years ago (#SchoolofDragonsBatch1) And I stopped playing SoD for a while recently, and now I want to get back. I had to reinstall School of Dragons, if that helps anything. And I want to log back in. I know there's a possibility my account had been deleted, but I'm ok with that, I just want to know if it's still there.

 

WHAT is the PROBLEM then?

I forgot the account password, and email address. Back then, I was a smol chald, so I made my account with my dad's email. I attempted to send a forgot password ticket to the email, but it says the email address I put in is invalid and not hooked up to the account. Then I got really worried. I'd rather just change the email hooked up to my account to my email now so things are simpler, but I'm guessing to do that, if you even can change the account email, you need to know your account's password. So I'm now in a spiral that I can't get out of. Admins save me pls, respect your oldies

__________________

 

 

 

-Currently off from SoD, because my account is glitched ;-; sad sad sad

 

 

Moonflight's picture
Moonflight
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Dragon Trainer
Joined: 03/23/2015
Bump

Somebody help with this..? Thanks..

Brynjolf's picture
Brynjolf
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School of Dragons Admin
Joined: 08/29/2013
'Welcome' Email ...

Hello! Thank you for reaching out to us. If you have access to the possible emails you may have used when first signing up, please look for the original 'Welcome' email, this should have your username and password. If you no longer have access to the email, or are uanble to find the 'welcome' message, please contact our support team at support@schoolofdragons.com and include your username and all possible email addresses. They will be able to help you regarding this issue. Thank you! 

deathhancox
Offline
Jarl
Joined: 06/09/2017
Please help me?

Dear admin,

        I created an account several years ago and it would apear I have rejestred a different email then my primary as you can probably imagin I have done everything in my power to change the old email to the new one I know my username and password is it possible to change my email so that it is my current one instead of the one I don't remember?

Brynjolf's picture
Brynjolf
Offline
School of Dragons Admin
Joined: 08/29/2013
Hello! Unfortunately, we are

Hello! Unfortunately, we are unable to change your email as that information is only accessible to the account owner. Are you able to login to your account? 

indyathefearless's picture
indyathefearless
Offline
Jarl
Joined: 12/16/2017
new password problem

Hello admins

i have forgoten my password and when i would like to change my password i type in my username and email and when i press send new password it says something went wrong and try again later i come back the next day and still it does not work pls help it fells like i will never be able to use that account again. I really really want to use my account again if u can can u send me a new password so i can go back and use that account