Farm Problem

13 replies [Last post]
bobhenry
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Jarl
Joined: 03/19/2014

Hello,

 

I bought some pumpkins to plant and now one of the bags of pumpkins is stuck like that. It did not change into plants.

 

I emnailed you over 1 week ago and have had no reply.

 

It will not let me delete the sqaure, it constantly has a bag of pumkins on a square.

 

Can you advise what to do

 

many thanks

 

 

bobhenry
Offline
Jarl
Joined: 03/19/2014
I still have the same problem

I still have the same problem with the bag of pumpkins that wont dissapear or change :-(

 

Now I have a second well !!

 

The timer for the elderberries is also wrong it reads 9 hours and not 3 :-(

 

Please help

bobhenry
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Jarl
Joined: 03/19/2014
the second well has gone

the second well has gone which is good !!

 

the bag of pumpkins is still in a farm slot, not wanting to change so ou can water it :-(

Brynjolf's picture
Brynjolf
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School of Dragons Admin
Joined: 08/29/2013
Thanks for the follow up...

Thanks for the follow up on the duplicate well. To help troubleshoot the seed bag issues that you’ve described here, could you let us know if you have already tried clearing both your web browser and Unity cache? This issue had been affecting a few players in the past, but it should have already been resolved. If you haven't already done so, try clearing your cache and let us know if that helps at all. If not we can follow up with our team for more info so that we can get this fixed quickly.

bobhenry
Offline
Jarl
Joined: 03/19/2014
Thankyou

Thank you for the reply.

 

We have cleared both the unity cache and the web browser. I tried again before replying.

 

The bag of pumpkins is still there.

 

When you hold the hand over it the bag changes colour but you cannot select to water as it does not change from the bag shape into seedlings.

 

I tried to delete the square in farm edit also and you can not do that either.

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Brynjolf
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School of Dragons Admin
Joined: 08/29/2013
Please PM us with your account info....

Thanks for the details. Could you PM us your account information - the username that you use to log-in and your in-game Viking name on the account? We will have to have one of our team members review this as it does not appear to be affecting other players at this time. Sorry for the inconvenience!

bobhenry
Offline
Jarl
Joined: 03/19/2014
many thanks pm sent

many thanks

 

pm sent

bobhenry
Offline
Jarl
Joined: 03/19/2014
My pumpkin is still stuck as

My pumpkin is still stuck as before with no change yet.

 

Do you have a resolution yet?

 

Also I have 2 wells again.

 

Many thanks for yor help :-)

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wachtel
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Jarl
Joined: 04/14/2014
build mode bug

i just started playing the game and when i came to the farming tutorial i was told to open build mode, but there is no button there at all. it seems im not the first one to experience this. i alrdy cleared the unity cache and restarted the game several times but still nothing.

I use Internet explorer and windows 8.

 

Please Help!

 

(by the way, how do you sart a new topic at the forum?)

Brynjolf's picture
Brynjolf
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School of Dragons Admin
Joined: 08/29/2013
Thanks for reporting this;

Thanks for reporting this; we'll be following up with our team for further information on this as it appears to happening sporadically for a small group of players. Sorry for the inconvenience. We'll update you soon!

bobhenry
Offline
Jarl
Joined: 03/19/2014
I got all excited today

I got all excited today :-)

When I entered my farm all my plots were deleted !

So I made some more (15) it worked well, although the bag of seed was in the middle of nowhere, I could use all 15 spaces.

 

I logged in later and it had gone back to how it was before with only 14 usable spaces and the bag of seeds stuck in the plot.

Brynjolf's picture
Brynjolf
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School of Dragons Admin
Joined: 08/29/2013
Thanks for the additional

Thanks for the additional details. We are having our team look further into this for you as we have your account information on file. Stay tuned for an update.

Brynjolf's picture
Brynjolf
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School of Dragons Admin
Joined: 08/29/2013
This has been fixed...

Hi! We had our team look into this. Next time you log-in the issue should be fixed. The seed bag was removed from the plot and added back to your inventory for future use. Thanks for your continued patience!

bobhenry
Offline
Jarl
Joined: 03/19/2014
Thanks

Thank you to you and the team that fixed my farming problem !

 

I appreciate it allot.