Expansions which I bought for gems disappeared :(

4 replies [Last post]
_Tea_
Offline
Jarl
Joined: 10/23/2016

 Hello!
  When I had a trail membership I bought all expansions except for "Battle for the Edge". Now my membership time has run out and I can't access any expansions (except for the "Icestorm Island") , even the hideout, which I bought without membership and they all appeared in the stores of both of my vikings again. What can I do? :(

_Tea_
Offline
Jarl
Joined: 10/23/2016
Sorry, I posted it 2 times.

Sorry, I posted it 2 times.

Brynjolf's picture
Brynjolf
Offline
School of Dragons Admin
Joined: 08/29/2013
Purchased with gems...

Hello! Thank you for reporting this issue. You purchased the expansions using gems while you were on the trial membership, correct? Which patform are you using to launch the game? Do let us know. Thank you! 

_Tea_
Offline
Jarl
Joined: 10/23/2016
  Yes, you're right. I was

  Yes, you're right.
 I was playing on windows 10 when I noticed it. Jumpstar launcher V2.6.0.

_Tea_
Offline
Jarl
Joined: 10/23/2016
 I can access them again.

 I can access them again. Thank you!