Eggs can't be delivered & No Gas canister to collect the Gas

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SaganTrainer
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Jarl
Joined: 08/10/2016
1. Quest name: "Trail of destruction"
Expansion: Icestorm Island
Character name: Swendotter
 
I've collected Groncicles' eggs as Hiccup demanded, though eggs've been calculated wrong. It's supposed to be 4 of them, and I got 12. Now I have to bring them back. Nothing's happening. I tried to tap on Groncicle in the nest, tried to walk nearby, tried to fly around — nothing.
 
2. Quest name: "Back into action"
Expansion: Return to Dragon Island
Character name: Ragridoter
 
I've got a mask (even two of them, actually), so now I have to go to the location "Explore the Sea" to collect gas samples. I gathered all the of samples, but the canister do not appear, so this part of task can't be concluded. Heather's demanding a canister with gas samples.
 
Attempts to solve: I tried to reinstall the game, and I cleaned the cache.
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Brynjolf
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School of Dragons Admin
Joined: 08/29/2013
Hello.

Hello! Thank you for reporting this issue. Regarding the quest " Trail of Destruction" does Hiccup say anything when you try to deliver the eggs? Did anthing happened mid-quest for either this one of "Back into Action"? Please also include your username. Thank you! 

SaganTrainer
Offline
Jarl
Joined: 08/10/2016
Hi.

Username: SaganTrainer

 

The last thing that Hiccup said was demand to deliver eggs to Groncicles. Since then — nothing.

 

Did anthing happened mid-quest for either this one of "Back into Action"? 

Sorry, can't follow you on this one.

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Brynjolf
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School of Dragons Admin
Joined: 08/29/2013
Hello.

Thanks! I apologize for the confusion over the second question. DId any message or interruption happened mid quest for either one of these quests? 

SaganTrainer
Offline
Jarl
Joined: 08/10/2016
Hi

Oh, thanks.

No, nothing interrupted me, neither messages appeared.

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Brynjolf
Online
School of Dragons Admin
Joined: 08/29/2013
Hello!

Thank you! We will pass this on to our team, and will keep you updated as soon as new information is available. Thank you for your continued patience!