Egg Hatch Tutorial glitch
You know how sometimes the game closes itself while you're trying to "design" your new baby dragon? Well, that didn't happen.
I already had an egg set in the incubator (A hobblegrunt egg to be exact). I left to do some other mission, bought a few egg chests, and then a little text box appeared with Hiccup saying that I needed to incubate one of the new eggs. That little notification appeared just after I set the egg and left.
So I went to the stables and had the usual text box with a tutorial in it, and figured that I should speed up the egg that was already incubating. I paid the gems so it would hatch, and then the customization screen appeared. The tutorial box wouldn't go away and there was no way to make it smaller (I play on my phone because SOD jacked up my computers). I closed the game and tried to re-open it to hatch my dragon, but when it re-opened, the egg was gone along with the gems I spent and the tutorial box was still there. But now it won't even let me hatch another egg no matter how many times I tap on the incubator. Plus I can't even collect stable quest prizes because the tutorial box won't leave at all.
Now I'm sorry for all the people having to experience all of these bugs (SOD is a great game) but can't we fix all of the previous issues before making new content? Why don't we have people test new content completely beforehand? Like having beta testers for this game. Plus, many of my gem problems haven't even been fixed. I lost quite a few gems paying for expansions and I can't even get those back. Yes, I bought expansions more than three times already.
It was probably one of the worst glitches people encounter in SoD. I'm sorry for the egg and the gems. All GONE.
Hello! So sorry to hear this. Thank you for reporting this. Have you tried reinstalling the app? Coudl you please provide me with your username and viking name. Regarding the expansions, when you first purchase them were you not given access to them? Do let me know, thank you!
Thank you for the update. Were the gems removed more than once? Thank you!
I reinstalled the app, but the glitch is still there. Yes, the gems were removed more than once.
Thank you for the update. We will pass this on to our team, and will keep you updated as soon as new information is available. Thank you for your continued patience!
this also happened to me and it still wont let me hatch an egg!
hey i was wondering, when is the next season of race to the edge coming out
The glitch has happened to one of my characters (MimzyMoom) as well. I have tried to reinstiall the game but it did not work. Plez help I have not been able to hatch any new dragons for over 4 months.
Hello! Thank you for reporting this issue. Is your viking stuck in the tutorial within the stables? Which platform are you using to play the game? Please also include your username and viking name. Thank you!
I use the downloaded pc version of the game. My viking name is MimzyMoom and my username is DinaMoon23. My viking got stuck in the egg tutorial in the stable. What happined was I already had an egg in the holder when the tutorial started and when I hatched that egg the game would not let me place a new egg in the holder. These I can't get past the tutorial. Thank you for helping.
Thank you for the update! We will pass this on to our team and will keep you updated as soon as new information becomes available. Please do let us know if anything changes on your side. Thank you.
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