Egg Hatch Tutorial glitch

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sbates712's picture
sbates712
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Jarl
Joined: 09/05/2016

You know how sometimes the game closes itself while you're trying to "design" your new baby dragon? Well, that didn't happen.

I already had an egg set in the incubator (A hobblegrunt egg to be exact). I left to do some other mission, bought a few egg chests, and then a little text box appeared with Hiccup saying that I needed to incubate one of the new eggs. That little notification appeared just after I set the egg and left.

So I went to the stables and had the usual text box with a tutorial in it, and figured that I should speed up the egg that was already incubating. I paid the gems so it would hatch, and then the customization screen appeared. The tutorial box wouldn't go away and there was no way to make it smaller (I play on my phone because SOD jacked up my computers). I closed the game and tried to re-open it to hatch my dragon, but when it re-opened, the egg was gone along with the gems I spent and the tutorial box was still there. But now it won't even let me hatch another egg no matter how many times I tap on the incubator. Plus I can't even collect stable quest prizes because the tutorial box won't leave at all.

Now I'm sorry for all the people having to experience all of these bugs (SOD is a great game) but can't we fix all of the previous issues before making new content? Why don't we have people test new content completely beforehand? Like having beta testers for this game. Plus, many of my gem problems haven't even been fixed. I lost quite a few gems paying for expansions and I can't even get those back. Yes, I bought expansions more than three times already.

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SBates712

DragonGirl1's picture
DragonGirl1
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Chief
Joined: 12/14/2016
It was probably one of the

It was probably one of the worst glitches people encounter in SoD. I'm sorry for the egg and the gems. All GONE.

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Name: CrystalFangzz ~

Gender: Female

Level: 46

Friend code: PM me :)

Clan: The Dragon Racers

 

Hi! My name is CrystalFangzz, but you can call me Crystal :3

I like talking with my friends, flying around with my dragons, and racing in my free time

 
 
 
 

My Dragons:

 

 

Earthquake: Adult Rumblehorn (Male)

Peach: Adult Rumblehorn (Female)

Fireclaw: Adult Deadly Nadder (Male)

Sunny: Adult Deadly Nadder (Female)

Toothless: Adult NIght Fury (Male)

Icicle: Adult Groncicle (Male)

Frosty: Adult Groncicle (Female)

Ash: Adult Groncicle (Male)

Windslicer: Titan Razorwhip (Male)

Goldheart: Adult Razorwhip (Male)

Amethyst: Adult Deathsong (Female)

Steelwing: Adult Armorwing (Male)

Flamethrower: Adult Singetail (Male)

Eruptor: Adult Eruptodon (Male)

Hobble: Adult Hobblegrunt (Male)

Gecko: Adult Flamewhipper (Male)

Zap: Adult Shockjaw (Male)

Whisperer: Adult Whispering Death (Male)

Duskwing: Adult Triple Stryke (Male)

Moonstryke: Adult Triple Stryke (Female)

Sonic: Adult Thunderdrum (Male)

Dawnstar: Adult Raincutter (Female)

Solar: Adult Woolly Howl (Female)

Phantom: Adult Dreadstrider (Male)

Dustclaw: Adult Sand Wraith (Male)

Seacloud: Adult Scauldron (Female)

Bunny: Adult Monstrous Nightmare (Male)

Obsidian: Adult Gronckle (Male)

Sun and Moon: Adult Zippleback (Male)

Mango: Adult Sweet Death (Female)

Sunspot: Adult Fire Terror (Male)

Aqua: Adult Speedstinger (Female)

Topaz: Adult Snafflefang (Male)

Watermelon: Adult Grapple Grounder (Male)

Shugosha: Adult Elder Sentinel (Male)

Venom: Adult Deathgripper (Male)

Meatball: Adult Hobgobbler (Male)

Bolt: Adult Skrill (Male)

Ghost: Adult Snow Wraith (Male)

Aphrodite: Adult Slithersong (Female)

Flash: Adult Silver Phantom (Male)

Sea Breeze: Tide Glider (Female)

Snowfire: Adult Shivertooth (Female)

Juniper: Adult Changewing (Male)

Blu: Adult Dramillion (Male)

Swampy: Adult Mudraker (Male)

Pouncer: Adult Nightlight (Male)

Ruffrunner: Adult Nightlight (Male)

 

 

 

 

 

 

If you want to be friends with me, just pm me or request in the game, though I may not accept you. Sorry about that 

 

 

 
 
 
                                                Bye bye!! ^^
 

 

Brynjolf's picture
Brynjolf
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School of Dragons Admin
Joined: 08/29/2013
Hello.

Hello! So sorry to hear this. Thank you for reporting this. Have you tried reinstalling the app? Coudl you please provide me with your username and viking name. Regarding the expansions, when you first purchase them were you not given access to them? Do let me know, thank you! 

sbates712's picture
sbates712
Offline
Jarl
Joined: 09/05/2016
Glitch

I'll try to reinstall the app. My username is sbates712, my viking name is Silveremeraldruby. When I first purchased the expansions (all of them) I went to do the first mission, but it kept saying that I had to buy the expansion. I tried the other expansions, but I still got the same message. Yes, I tried to buy them again, but it still gave me that message.

Brynjolf's picture
Brynjolf
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School of Dragons Admin
Joined: 08/29/2013
Hello.

Thank you for the update. Were the gems removed more than once? Thank you! 

sbates712's picture
sbates712
Offline
Jarl
Joined: 09/05/2016
Failed

I reinstalled the app, but the glitch is still there. Yes, the gems were removed more than once.

Brynjolf's picture
Brynjolf
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School of Dragons Admin
Joined: 08/29/2013
Hello.

Thank you for the update. We will pass this on to our team, and will keep you updated as soon as new information is available. Thank you for your continued patience! 

clawless's picture
clawless
Offline
Jarl
Joined: 04/20/2018
help

please help! i have like 9 eggs please fix this glitch. also i can't do the solve the cryptex for the dragon island mission mission or the scorge of stormheart or open the iris gate. can't fly up and left at the same time, step glitch in my stables, i didnt get the gems from the treasure trove. my sand wraith cant lvl past 30, i cant lvl past 35. and trader jhonahan is completly evil. so there should be a mission about it.

 

username: draelieie

vikingname: dralilie

 

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neytierieti

awesome rider first
Offline
Jarl
Joined: 12/08/2015
this also happened to me and

this also happened to me and it still wont let me hatch an egg!

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awesome rider first
Offline
Jarl
Joined: 12/08/2015
hey i was wondering, when is

hey i was wondering, when is the next season of race to the edge coming out

DinaMoon23
Offline
Jarl
Joined: 03/23/2017
The glitch has happened to

The glitch has happened to one of my characters (MimzyMoom) as well. I have tried to reinstiall the game but it did not work. Plez help I have not been able to hatch any new dragons for over 4 months.

Brynjolf's picture
Brynjolf
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School of Dragons Admin
Joined: 08/29/2013
Further Details...

Hello! Thank you for reporting this issue. Is your viking stuck in the tutorial within the stables? Which platform are you using to play the game? Please also include your username and viking name. Thank you!

DinaMoon23
Offline
Jarl
Joined: 03/23/2017
I use the downloaded pc

I use the downloaded pc version of the  game. My viking name is MimzyMoom and my username is DinaMoon23. My viking got stuck in the egg tutorial in the stable. What happined was I already had an egg in the holder when the tutorial started and when I hatched that egg the game would not let me place a new egg in the holder. These I can't get past the tutorial. Thank you for helping.

Brynjolf's picture
Brynjolf
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School of Dragons Admin
Joined: 08/29/2013
Thank you for the info...

Thank you for the update! We will pass this on to our team and will keep you updated as soon as new information becomes available. Please do let us know if anything changes on your side. Thank you. 

I_am_NightStreaker
Offline
Jarl
Joined: 10/28/2016
HELP this happened to me too

I am both relieved that I am not the only one with this problem and sad that this happened. I hatched my first egg (Razorwhip) and nothing special happened. But then, when I tried to hatch another egg, the tutorial thing appears and there is nothing I can do. Since then, (more than a month) I cannot hatch any eggs/ access the stable quests( in the standard stable). I play on my phone, I have tried reinstalling the game multiple times and I also tried playing on my PC. Still with no use.

Brynjolf's picture
Brynjolf
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School of Dragons Admin
Joined: 08/29/2013
User information

Hello! Thank you for reporting this issue. Is the tutorial appearing in your stables? Are you unable to complete it once again? Could you please also include your username and viking name as well? Thank you. 

I_am_NightStreaker
Offline
Jarl
Joined: 10/28/2016
Thanks for responding

Like I previously stated, the tutorial is appearing ( in the main stable only) and it is preventing me from accessing the incubator and stable quests. The incubator is highlighted in yellow as if I am clicking it, though I cannot tap it. I tried several times and still I experience this problem. Username: IoanaDinu, Viking name: IAmNightStreaker. If it has any relevance, i will underline the fact that I am using the mobile app, but the problem also appears on the PC downloaded version.

Brynjolf's picture
Brynjolf
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School of Dragons Admin
Joined: 08/29/2013
Thanks!

Thank you for the update. We will pass this on to our team so they can take a look into this issue. We will keep you updated as soon as new information becomes available. Thank you for your continued patience. 

Terridoodle
Offline
Jarl
Joined: 03/26/2018
Egg Error

Username: WorkingDog
Character: Terridoodle

My account still has the egg tutorial glitch going on and I cannot figure out how to fix it!!!

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Speedstinger530448's picture
Speedstinger530448
Offline
Jarl
Joined: 05/04/2018
Egg hatch tutorial glitch

I have also experienced these glitches and would also wish to have them fixed, but I love the game and have seen the deleopment since 2014 (over multiple accounts). Anyway here’s my story:

 

so so I brought 2x three eggs per crate, I got a fireworm Queen, changewing, woolly howl, monsterous nightmare, gronkle, shockjaw And I’m pretty sure it was a hobblegrant. I decided to hatch the fireworm Queen first, it came up with the tutorial bar so I hatched it, but it didn’t go away when I tried to colour it, but I got some colours I like (changed them later when I got more gems), but when I went to hatch the rest the woolly howl egg was gone from my backpack and the incubator was yellow as if it was selected but it wouldn’t let me open the menu to select an egg, I thought this was because I didn’t have enough stables. So I broughtt another iTunes card and some more stables (the carnivorous pack) and the deathsong island expansion pack. I moved my fireworm Queen into the stables hoping it would fix the problem. Unfortunately it didn’t. So I have another egg (razor whip)in my backpack but I’m missing the woolly howl egg.

 

i have seen you asking for vicking names and usernames so here is mine:

 

Username: Speedstinger530448

Vicking name: WarriorsWyverns

Kurokochii1's picture
Kurokochii1
Offline
Jarl
Joined: 05/14/2019
Tutorial Egg Glitch Still In Affect

I was looking through the forum to see if there were others who had the same problem as me and it looks like there are a lot, but these comments are from almost a year ago. What suprises me is that it still has yet to be fixed even though you say your team will look into the problem and I have four eggs I need to hatch 1 groncicle, 1 Nadder, 1 Razorwhip, and 1 Skrill. Since this glitch has yet to be fixed I'm sure the others still haven't been able to hatch theirs either, along with the inablilty to click on or pull up anything in the standard stables. I have a 6 month subscriction and I would love to continue playing this game, so please get it fixed already.

 

Username: Kurokochii1

Viking Name: KurokaTetsuya

Kurokochii1's picture
Kurokochii1
Offline
Jarl
Joined: 05/14/2019
Thanks

Thanks

lightfurys and nightfurys's picture
lightfurys and ...
Offline
Jarl
Joined: 04/24/2020
egg hatch glitch

i have something similar to that. I have: 2 monstorus nightmare eggs, a gronckle egg, and a few more eggs. i just brought a stable hoping it would help, it didn't.  i walk into the main stable and the tutorial pops up so i run to the incubator and tap on it but nothing happens nothing pops up. i try clicking my dragons in the stable nothing happens. i try tapping the dragon stable quests and nothing happens the only thing i click on the screen that works is the button to jump and the joystick to move. Please help i really want to get a woolly howl egg that i can hatch! thanks.

my viking names are

main and username: ilovelightfurysssss

other: ilovelightfuryssss

 

i use a acer chromebook and use downloaded version. i have had this since i hatch a few eggs and tried reinstalling the game a few times plus have all the updates and tried on different devices

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