DOmain.exe Error Message

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HPowers's picture
HPowers
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Joined: 03/25/2015

Today I downloaded the game to my laptop. I downloaded it from the website(the button that says "get it now" after you log in and cick the green play button). The game was running just fine but when I started racing I started getting the error message:"DOmain.exe has stopped working" on some of the tracks. Anyone know what might be causing this and how I can fix it? I was really enjoying the downloaded version because so far it hasn't crashed with the "fatal content error" message I've been dealing with on the browser version for the past 6 months. I race a lot so I'm hoping someone can help me solve this issue.

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Fire Bird Dragons's picture
Fire Bird Dragons
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Joined: 06/15/2016
Try to re-install

That works for me when that kind of message pops up, I'm experiencing lot of glitches myself, but re-install is the best way to fix them.

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Fire Bird Dragons's picture
Fire Bird Dragons
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Joined: 06/15/2016
Try to re-install

That works for me when that kind of message pops up, I'm experiencing lot of glitches myself, but re-install is the best way to fix them.

Brynjolf's picture
Brynjolf
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School of Dragons Admin
Joined: 08/29/2013
More information

Hello! Thank you for reporting this issue. Our team is aware of this occurring, mainly with the new racetracks, and are actively working on this issue and trying to get a fix in soon. Could you please let us know which dragons you are racing with as well as which racetracks are you on when this occurs? Thank you! 

HPowers's picture
HPowers
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...

I'm racing with a Moldruffle and the two ractracks I remember it happening on are: Nightmare Tide and Twisted Rock. I think there may have been one more but at the moment I can't remember which one it was.

Brynjolf's picture
Brynjolf
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School of Dragons Admin
Joined: 08/29/2013
Thank you for the details.

Thank you! As mentioned, our team is aware of this issue and actively working on it, and this information will be useful in looking into it further. Thanks! 

HPowers's picture
HPowers
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Joined: 03/25/2015
...

Your welcome. Thanks for letting me know it's being worked on. As an active racer, I'm looking forward to this being fixed. I love the new tracks and look forward to being able to race on them.

 

Edit: I have one more track to add to the list: Trench Dive