Difficulties with Chat or Clan Message Boards?

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storm mist's picture
storm mist
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Jarl
Joined: 06/11/2014
Chat/chat box problems

HI!  I have been having a lot of issues with the chat lately. Whenever I press enter to send something, it never appears, or it appears but with someone else's name. Also sometimes my player says things I never typed in and sent. 

My computer is a Macbook Air, my operating system is OS X 10.9.2 and the browser I use is Safari.

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Chanta's picture
Chanta
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Wilderness Explorer
Joined: 02/04/2014
1. It's mainly Chat, I had

1. It's mainly Chat I have issues with, but I had issues with friend messages but after clearing both my own cache and unity cache that one works at least ^^ I also checked my account settings, and nothing seems off there :/

2. Nothing happens, what I type dissappears :/ It's really hard trying to communicate like that D:

3. I'm using a PC, with Windows 7 and Firefox

 

I hope this gets fixed soon enough, I've had this silence for weeks now :/

Amazonite's picture
Amazonite
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Supreme Viking Champion
Joined: 05/26/2014
Since I joined the game my

Since I joined the game my chat won't work. I don't get any wanrings nor is any error message popping up when I hit 'enter' to send the message, it just simply won't display what I write.

The in-game private messaging won't work either. every time I want to send someone a message, it says that 'Unable to post your message. Please try again later.'.

I cleared the stuff from my browser, also from the Unity Cache. When that didn't work, I reinstalled Unity, twice. That fixed the graphic issues I had, but the chat and messaging system remained the way it was - unworking.

It's pretty frustrating that while my friends are talking to me without any problem by the chat, the only thing I can do is jump around in a morse code if I want to tell them something... Please, try to do something about it. :/

 

Operation system: win8.1

Browser: Firefox

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Mariella
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Supreme Viking Champion
Joined: 06/12/2014
Can't get chat to work. =(

Among many other glitches and frustrations, I've been trying to chat with friends in School of Dragons... but to no avail.

 

The regular chat works. I can send messages and they show up properly (most of the time... sometimes they show up under other people's names) and a little speech bubble shows up above my character's head. Other people in the chat can see and respond to my messages.

 

Even when I'm standing right in front of a friend I added in the game, nothing. I can type and submit a message but nothing shows up. Sometimes I can post a messages, but the speech bubble doesn't show up. But never once have I recieved a reply or any sign that the other person could see my messages. I've tried typing in both the regular and "friend" sections of chat.

 

I've tryed clearning all cache, restarting the game, logging out and back in, restarting my computer... no luck. 

 

What fun is an MMO when you can't chat directly with another player?

 

Operating System: Windows 7

Web Browser: Chrome

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asjan30's picture
asjan30
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Drott
Joined: 05/05/2014
on and off with me

Nope, still doesn't work for me. It worked yesterday then after downloading the new files it stopped working again. 

 

:(

 

 

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asjan30's picture
asjan30
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Drott
Joined: 05/05/2014
chrome and firefox

it would display we cannot send this message at this time. server error, or it would just not work... no matter how many times I click the post button on the clan page. 

AlpineHell's picture
AlpineHell
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Jarl
Joined: 06/30/2014
Nothing happens

I have an issue with my messages just not showing up in the chat at all. I can see everyone else's fine, but not my own. I use a PC equipped with windows 8 and Google Chrome. I dont receive any alerts from the game telling me im doing anything wrong, so it just seems so far that my messages are just not getting through.

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Storm's picture
Storm
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Supreme Viking Champion
Joined: 02/27/2014
Clan board

Clan board is still an issue for myself and others.  When we open up the clan board at times, there are not messages or it will say no clan.  Also it takes a long time for some players top even open up the clan board. 

Rae Didgeridoo's picture
Rae Didgeridoo
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Supreme Viking Champion
Joined: 06/28/2014
I'm experiencing issues with

I'm experiencing issues with the main chat, Thunder Run chat, and Clan message boards. When I try to send the message, it disappears. I use a Windows 7 PC, and Google Chrome browser. I used to be able to send messages back when I last played in January, and I know I never got banned. When I came back in June however I was suddenly not able to send messages any longer.

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Ace Firesnow
Offline
Jarl
Joined: 07/02/2014
Im a new player and chat isn't working

I'm a new player and just tryied to use chat for the 1st time because i'm stuck on a quest that keeps taking me into and empty cave to find gypsum... when i went to use chat to ask for help nothing happened. i clicked on the chat wrote my message then hit send and nothing happened. i can use the emotions but no chat.   i'm playing using a PC and using internet explorer. Please help

TsukiNoGin's picture
TsukiNoGin
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Jarl
Joined: 06/28/2014
Hi, I’m having issues with

Hi, I’m having issues with the chat ever since I started playing this game. At first it would change whatever I said to entirely different messages. Now whenever I try to chat, I would write on the chat box but either I hit enter to send the message or click the “send” button, the message would never be displayed, nor will the text bubble appear over my head. I’m using an Asus PC with Windows 7 and I’m playing on Google Chrome.
 

Thanks for checking this problem :D

Siren's picture
Siren
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School of Dragons Admin
Joined: 09/10/2013
Chat

TsukiNoGin wrote:

Hi, I’m having issues with the chat ever since I started playing this game. At first it would change whatever I said to entirely different messages. Now whenever I try to chat, I would write on the chat box but either I hit enter to send the message or click the “send” button, the message would never be displayed, nor will the text bubble appear over my head. I’m using an Asus PC with Windows 7 and I’m playing on Google Chrome.
 

Thanks for checking this problem :D

 

Hi TsukiNoGin,  

 

Turning your message into completely different text that you did not write is a known issue and we are working on this. We will look into the other issue of your text not appearing at all. There might be a delay in how long your message takes to send. Try clearing your cache and see if that helps. We will continue to look into this. 

JudyClare's picture
JudyClare
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Drott
Joined: 06/28/2014
1st Warning?

Today as I left Thunder Run racing, I got a "You can't say things like that here, this is you first warning!" message.  This is different than the warnings in chat when I have attempted to type a number (like level 10, for instance).  It was a pop up message like you would see for a quest.  The thing is, I wasn't using chat.  I had just left a race and entered the school again, and the chat box wasn't even up.  I hadn't typed anything and wasn't even using any of the hot keys.

 

I completely understand and support being careful because this is a children's game, but I would hate to be banned from chat for using bad words when I hadn't typed anything at all.

Thanks for the help, and for the wonderful game!

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Siren's picture
Siren
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Joined: 09/10/2013
Chat after Racing

JudyClare wrote:

Today as I left Thunder Run racing, I got a "You can't say things like that here, this is you first warning!" message.  This is different than the warnings in chat when I have attempted to type a number (like level 10, for instance).  It was a pop up message like you would see for a quest.  The thing is, I wasn't using chat.  I had just left a race and entered the school again, and the chat box wasn't even up.  I hadn't typed anything and wasn't even using any of the hot keys.

 

I completely understand and support being careful because this is a children's game, but I would hate to be banned from chat for using bad words when I hadn't typed anything at all.

Thanks for the help, and for the wonderful game!

 

Hi JudyClare,

 

Sorry to hear about this. I am wondering if you were chatting before you raced, perhaps in the lobby? I only ask because sometimes the warning are delayed and it would not show up if you were racing. If not, then this is very strange and we will look into this! 

JudyClare's picture
JudyClare
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Drott
Joined: 06/28/2014
If I remember correctly, I

If I remember correctly, I hadn't used chat at all.  Unless I was chatting in the TR lobby.  I do try to be very careful about which words I use.

Thank you for getting back to me!

Faerveren's picture
Faerveren
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Berk's Power Player
Joined: 07/23/2014
Chat not working properly!

Hello, 

I started playing 'School of Dragons' again after long time. I tried to use the chat and greet others, but when I tried to send simple 'Hello!' nothing happened, re-loading the game didn't work and my chat doesn't work no matter if I'm trying to type in Clan / Lobby / etc...  I'm playing on Chrome browser and my computer is running Windows 7. 

Could you please help me? 

Orcawave101's picture
Orcawave101
Offline
Supreme Viking Champion
Joined: 07/11/2014
I Am Not Able to Post Clan Messages

1. I am the leader of my own clan and recently I have not been able to post any messages or news updates onto the clan message board.

 

2. I am able to pull up the clan page with no difficulty at all, and I am able to pull up the message option under both the "News" section and the "Messages" section. I am even able to type out a message in the messaging window that appears...the problem begins when I actually attempt to the post message. The text does not disappear, instead the loading gears appear and spin for a few seconds, almost as if it is going to post, then they disappear without ever posting the message. (and again the text is still there even after this) It does not matter how many times I attempt to post it, the message will never post onto the board.

 

3. I am using a Dell Inspirion Laptop (intel CORE i5) with Windows 8.1 as my operating system. As far as my broswer goes, I use both Google Chrome and Internet Explorer. (I have the same issue on either browsing programs)

 

I meet all the requirements for smooth game playing so I know it is not my laptop that is the issue here...

I also clear both my browsing and Unity cache histories before I play SoD everytime to optimize gameplay.

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OrlithNightfire's picture
OrlithNightfire
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Jarl
Joined: 07/24/2014
Chat not working

Hai.

 

Just started playing the game. and my chat isn't working at all. Just typing Hello or anything,nothing shows up. hard when trying to make  friends and you can't talk to them :)

tried it both on chrome and internet explorer

am OrlithNightfire in game and live in UK

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OrlithNightfire's picture
OrlithNightfire
Offline
Jarl
Joined: 07/24/2014
Nevermind. i sussed it. seems

Nevermind. i sussed it. seems it had ticked Disable safe chat on my count. so went into manage account and enabled it.

WarriorWolfeh's picture
WarriorWolfeh
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Jarl
Joined: 07/28/2014
Chat issues

Whenever I try and chat to anyone regardless of whether it's general or clan my text doesn't pop up in the chat. I type it out and either press enter or send and it just dissapears without actually going into the chat. My browser is Firefox and I am running on Windows 7.

httyyd's picture
httyyd
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Supreme Viking Champion
Joined: 10/12/2013
Check "turn on/off safe chat"

Check "turn on/off safe chat" in your "manage account" options.

Gaz's picture
Gaz
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Chief
Joined: 08/11/2014
   I can't play against other

   I can't play against other players. The chat doesn't work, every time I type a message it says ''Server Error.'' Can someone please help, I really want to play against my friends and help my clan earn trophies. 

Storm's picture
Storm
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Supreme Viking Champion
Joined: 02/27/2014
I cannot type in clan board

Might Wind Rider in The Phantom Lords cannot type for all most a week in the clan board.  It give me no error or block or anything.  It just will not post.  

 

Mellowyellow chat in The Phantom Shadows has not worked for months unless I got to my account management area to move safe chat to not allowed save then move it back to safe chat then resave again before I play game everytime.

stormclowdz
Offline
Jarl
Joined: 06/13/2014
Not able to chat

Good Day

 

I have never been able to chat. When I type a message it simply disappears and nothing happens at all

 

PC using Win7 with Firefox

 

Thanks

Gaz's picture
Gaz
Offline
Chief
Joined: 08/11/2014
Help me!!!!!

  I can't play multiplayer although the MMO is on also the chat doesn't work. Can someone please help me?

TheOnly1Left's picture
TheOnly1Left
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Wilderness Explorer
Joined: 11/23/2014
Safe Chat?

Is your safe chat enabled? I know you can't say much, but if safe chat is disabled, you won't be able to chat. Try enabling it in the "Manage Account" page when you log in to the website.

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Red Wind123's picture
Red Wind123
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Joined: 09/07/2014
For some reason I got a

For some reason I got a warning not to long ago while playing sod saying that It is my last warning before the game takes my chat away, I didn't even say anything! please help, I don't want to lose my chat :(.

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Artemiaz's picture
Artemiaz
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Joined: 08/07/2014
Clan news

For the past couple of days I've been completely unable to post news to my clan via the clan board. I just get: "Unable to post message. Please try again later". This is really inconvenient, I have some really important information that people need to be alerted about :( I've tried logging out and back in, clearing the cache, moving to different areas of the game, logging in at different times of the day in case user traffic is the reason, but it won't work. Also, I'm using single player- but I know that posting clan news still works in single player as I have done it in the past only a couple of days ago. 

 

I'm on a PC using Windows 8 with firefox. 

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noxlamenta's picture
noxlamenta
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:3c

I was only trying to do chat and it didn't work, typed my message and when i hit enter it just vanished same thing happened when i used the enter key. Configuration is a toshiba satellite laptop, windows 8.something and firefox.

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Pirojok
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Jarl
Joined: 01/26/2015
  I can't use in-game
 
I can't use in-game chat.when I have something to write in the chat and click to send the message disappears from the field but does not appear in the message and is not seen by other players.I play on the OPERA browser my system (Windows 7) (Intel Crore I5) of hard disk space is enough.And I can't write private messages and messages in the clan.And if in the normal game chat no error shows in private messages and messages clan shows you that you should never send repeat the mistake later and every time. (my engleesh wery bad) Nikname in game BertGammer

 

Pirojok
Offline
Jarl
Joined: 01/26/2015
Chat dont work
 
I can't use in-game chat.when I have something to write in the chat and click to send the message disappears from the field but does not appear in the message and is not seen by other players.I play on the OPERA browser my system (Windows 7) (Intel Crore I5) of hard disk space is enough.And I can't write private messages and messages in the clan.And if in the normal game chat no error shows in private messages and messages clan shows you that you should never send repeat the mistake later and every time. (my engleesh wery bad) Nikname in game BertGammer

 

GertieGazoo's picture
GertieGazoo
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Viking Warrior
Joined: 08/11/2014
words blocked are rediculous

ok so when me and my sister try to post messages to our clan we not are having to deal with words like box and gift also now being blocked ...soon you are going to block us from saying anythinng at all please fix the chat please. It is like a dragon puzzle all of it's own to try and say what you want to say, only it is annoying.

I do not like to complain but this is getting very frustrating.

 

On another note i am very thankful that clan chat now works :D

 

we appreciate you all hugs

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httyyd's picture
httyyd
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Joined: 10/12/2013
The best thing I try to do is

The best thing I try to do is to think of words that sounds similar to the word you want; like: hive = five, won = one, two = too, sometimes splitting up a word works too: thou sand

GertieGazoo's picture
GertieGazoo
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Viking Warrior
Joined: 08/11/2014
thanks

Heya thanks for your tip. I already do that for numbers but it is more and more regular words like box and gift. I know they are just trying to protect from bad people but words like that do not do harm. 

 

Hugs

44Monkeys
Offline
Drott
Joined: 12/22/2014
Doesn't appear

For the last week or so when I click on the chat icon from the friends tab, the text box no longer appears.

I'm on a toshiba laptop IE on windows 7

JudasSky's picture
JudasSky
Offline
Viking Warrior
Joined: 08/25/2014
1. YES I'M HAVING THIS ISSUE

1. YES I'M HAVING THIS ISSUE WITH THE CHAT

 

2. I type the text and hits enter to send and then it just disappears. Just gone.

 

3. I'm using a PC with Windows 8.1 and I play in google chrome.

 

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Skypeoplephoenix732's picture
Skypeoplephoenix732
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Supreme Viking Champion
Joined: 08/18/2014
I am having issues with chat,
  1. I am having issues with chat, clan message board, and private messages
  2. When I try to send a message through regular chat (in and out of the racing lobby), the text disappears. I have tried asking if people can see what I write, but no one responds (leading me to believe it never actually sends). When I try to send a private message or post on my clan message board, an error message pops up saying that "Your message cannot be posted at this time." This happens every time regardless of internet connection and time of day.
  3. I am on a PC with a Windows 7 operating system. I play on Steam, as the unity web player does not work on my computer. When this issue started, I was playing on my Nexxus 7, which was only possible by downloding the app through the Amazon App (it cannot download onto my device through the Google Apps store).

Other information:

  • I have had these issues since September
  • I am the leader of Invincible Guardians
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TheFurry's picture
TheFurry
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Jarl
Joined: 02/28/2015
Why can I not write in
Why can I not write in german?
I'm from Switzerland and I want to write with Friends in German. But we can't write in the Chat because the words are censored.
I have seen people in the Chat, who written spanish or something. And apparently they haven't this problem.
 
Can you install German for Chat and Messages? That would be so great! Thank you!

 

 

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shaun14deas's picture
shaun14deas
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Jarl
Joined: 03/10/2015
chat

whenever i use chat, i can type something in and either hit enter on the keyboard or click send and my screen will freeze and a message will pop up saying that i have to be a member before i can send a message. i am not a member because i dont have a credit card and my parents dont trust online things because they think the website will use the information to get more money, even though i know that y'all dont do that, but so i dont have anything to become a member but i just want to know why i cant send a message on chat also. i cant even send a message to another player by click on them and click send a email to them. because once i type everything in and click send, it says i have to be a member. the only thing i can do is send out friend request, accept friend request, and do those smiley faces. it gets boring not being able to ask people who is playing things or talking to a clan if i am in one.

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Dajvido
Offline
Viking Warrior
Joined: 03/10/2015
Chat Box Not Appearing

For me the chat box is there when I first join the game, however after it dissapears when I join Thunder Run Racing, Fireball Frenzy, Flight Club etc, it doesn't come back when I press the chat button. I have to leave the game and reload to get it back....which is time consuming and disrupts game play.

Windows 8.1
Internet Explorer

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dolphii's picture
dolphii
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Viking Warrior
Joined: 03/21/2015
I am having issues sending

I am having issues sending any kind of communication to others. This includes sending personal messages, participating in the chat room boxes, and posting messages to a clan. I can see others communicate on all forms of communication and I can use emotes. 

 

I experience the following:

1. When I try to reply to the chatboxes, I can type a response, hit enter but my message disappears. There are no loading issues or lag. I know others are not able to see any of my messages, because when I am addressed directly and I try to respond, they think I am ignoring them. 

2. When I try to send private messages and such I see "Unable to post your message. Please try again later."

 

Background:

1. I have had this problem since I started (March 17th). 

2. I am currently using Google Chrome and Windows 8.1 for PC with 8GB Ram, 2.40 GHz processor, and NVIDIA 2GB graphics card.

3. I have already tried clearing my browser's cache and unity's cache. It makes no difference.

 

Please let me know if there is a workaround or fix. 

 

Thank you

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May071998's picture
May071998
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Forager
Joined: 01/01/2015
Same

You and I are stuck in the same boat for now, although mine started less thand an hour ago!! (about 9:10 eastern Time) I know i haven't delt with it as long but it is highly annoying when it happens... I thought won of my friends had ignored me because she couldn't see the messages.......... I fell terrible now because i cant apologize!! If they could fix this like NOW! I would be very very greatfull!!!

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dolphii's picture
dolphii
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Viking Warrior
Joined: 03/21/2015
It's very annoying!

Yes! I feel terrible because I can't respond to nice things people say, only with emotes. I try to do the emote that looks like :X to show that I can't talk but most of them think I'm ignoring them on purpose. Sigh...

dolphii's picture
dolphii
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Viking Warrior
Joined: 03/21/2015
It's very annoying!

Accidental repost... again. Even the forum replies are unreliable. -.-

dolphii's picture
dolphii
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Viking Warrior
Joined: 03/21/2015
I am having issues sending

<accidental repost>

GodessSwag's picture
GodessSwag
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Berk's Power Player
Joined: 02/26/2015
chat problem

Chat problem because i logged off after i got a message saying my chat ban was over then the next day i joined i had 6 day chat ban :c

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GodessSwag's picture
GodessSwag
Offline
Berk's Power Player
Joined: 02/26/2015
when my chat ban glitch is over i will be like this!

but for now i am like this 

 

 

tallyra
Offline
Supreme Viking Champion
Joined: 08/17/2014
Hurrah and huzzah!

I have been experiencing problems with the chat since I started playing (July 2014). From discussion with other players, I honestly thought the glitchy chat was something we were all just going to have to live with - I don't think I've ever met anybody for whom the chat works correctly all the time. So thankyou, SoD team, for focusing on this issue and taking action; it will be a massive improvement to the game if the chat glitches can be wiped out. 

 

I've been playing on a laptop, using the latest version of Internet Explorer. A couple of days ago I switched to Chrome, and while the game seems slightly less buggy, I haven't been using it long enough to really tell. I did experience the first problem on the list about twice yesterday, within about two hours.

 

Common glitches I've experienced:

 - Chat box diasppearing entirely. This tends to happen after spending some time in the game, especially if you move between areas a few times; the chat box literally vanishes. Clicking on the chat icon in the left-hand menu does nothing. The only way to restore chat is to refresh the browser, often requiring me to log in again. This is probably the most common chat glitch and it's often preceded by:

 - Chat box going transparent. The "frosted" background disappears, making reading text against certain landscape features difficult or impossible. I have to stand facing odd angles in order to read anything, which is less annoying than the previous glitch but still annoying. On the plus side, this glitch acts as a warning that the chat is breaking down, so I can tell people what is going on and then refresh, rather than just appearing to ignore them then randomly vanishing. 

 - Server errors: This one only seems to happen when I am trying to talk to other Vikings on farms - either my own or theirs. The chat box appears, I can type into it but when I press "Send" a window appers saying "Server error". This is pretty common, but seems to happen more often with some players than others (I don't think I've ever managed to speak to my clan leader on my farm, or hers!). 

 - Racing chat not working: I can type into the chat box in TRR, but when I press "Enter," nothing appears, even if I wait before trying again. This happens after I have raced a couple of times - it's usually OK when I first enter the lobby from the Training Centre. This one has also happened since I switched browsers.

 - Chat bans lasting far longer than advertised: This doesn't happen that often, but I've had "five minute" chat bans go on for hours, and clearing Unity and browser caches does nothing. I don't touch my account settings normally, but if I remember rightly the last time this happened switching SafeChat or whatever it's called off and on again worked to restore it after I had waited overnight to see if it cleared. An automatic ban ought to lift again automatically, surely?

 - Wrong text appearing: This is not a glitch I have seen recently, certainly not since before Christmas, but I have had conversations consisting of complete nonsense resulting from what I can only think are other people's comments appearing under my name. I would type a comment, and something completely different appeared; sometimes something would appear under my name when I had not even said anything.

 

Again, thanks for taking the time to look at this issue. :)

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Jyjy's picture
Jyjy
Offline
Wilderness Explorer
Joined: 06/09/2014
Just want to know....

Why we can't say numbers in the chat?!?

Please answer me

Jyjy's picture
Jyjy
Offline
Wilderness Explorer
Joined: 06/09/2014
Just want to know....

Why we can't say numbers in the chat?!?

Please answer me